3.8
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,156 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I recently had my 2002 Jeep Grand Cherokee rotors replaced at about 20,000 miles due to severe shimmers in my steering column when the brakes were applied.T all started at about 12,000 miles. Now I have 25,000 miles and the shim is starting once again Jeep must install the lowest quality rotors on the market and its not safe.
- Tinton Falls, NJ, USA
Rotor needs replacing every 7 months. Improper rotor was put on the vehicle to start with. I can pay to have the proper one put on now. The Cherokee shakes all over when you apply the brakes and is more difficult to stop. I have had a different rotor put on twice and Chrysler will not repair it again.
- Dunedin, FL, USA
When applying the brakes the driver heard a loud noise coming from the front of the vehicle. The vehicle was taken to the dealer for inspection. The mechanic informed the consumer that the rotors and brakes needed to be replaced. Please provide any additional information.
- West Richland, WA, USA
My wife & I were driving on I-95 South when my Jeep Grand Cherokee's check engine light came on but before we could do anything it shifted from drive to 2nd gear and went from 60mph to around 25mph while we were still in the 3rd inside lane of a 3 lane hwy so we proceded to pull off the hwy and check out the truck and also let it sit for awhile and in doing so the lite went off so we proceded to get back on and go straight home but as we tried to get on the hwy it happened again but this time we went from drive to 1st gear and we almost got rearended by an 18 wheeler but he moved over at the last second, where we got on there was no break down lane so we had to go for about a mile and in the process we started to loose the brakes do to problems ariseing from the ABS and also the engine was acting funny it started to shut off then it would speed up and it did it 3 or 4 times so when we got off we had the Jeep flatbeded to "greenwich Jeep" in greenwich, ct. Soon as it's fixed I'm getting rid of it but I did want to note the problem with you!
- Stamford, CT, USA
Pulsation in the brakes, rotors warped, calipers replaced, suspension arm replaced, erroneous emissions/engine warning lights, erroneous tire pressure warning light.
- Pittsburgh, PA, USA
I have had the front brakes replaced twice on my 2002 Jeep Grand Cherokee. At the moment I have just over 30K miles. Now the dealer says that they will no longer fix my brakes. I am on my third set and need to get a fourth.
- Saddle Brook, NJ, USA
When the brakes were applied, there was a vibration in the steering wheel and brake pedal.
- Clarks Summit, PA, USA
- Utica, MI, USA