10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,941 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When the brakes were applied steering wheel vibrated, making it hard to steer straight. Brake pads and rotors were replaced. At 22,000 miles brake pads and rotors were replaced again.
- Orange, CT, USA
I had the front rotors replaced at 9000 miles due to brake pulsating. I now have 17000 miles on the vehicle and the brakes are pulsating again.
- Erie, PA, USA
Brakes shutter when applied. Dealer says warped rotors/ calipers, & pads need replacement, Jeep is just out of warranty, and they want a small fortune to repair a know defect. This is a safty issue that needs to be recalled.
- Largo, FL, USA
Consumer states that brake rotors are wearing, and when applying the brakes, vehicle will have heavy vibration and extended stopping distance. Dealer notified.
- Anchorage, AK, USA
The vehicles brake rotors warped which caused the brake pedal to go to the floor.
- Powell, OH, USA
2002jeep Grand Cherokee needed front brakes & rotors at 12,000 miles because of vibration when braking, they were replaced by the dealer. Vehicle now has 23,00 miles and doing the same thing! going back to the dealer!
- Independence, KY, USA
My Jeep has approx 24,000, predominately highway. Not stop and go traffic, the brakes should not need to be fully replaced. My father has a 2001 and also had to replace his front and rear rotors. I believe that this is a continual problem for Jeep and that should be investigated more thoroughly. If a survey was conducted for Jeep owners I am sure a prevalent number of owners would share this complaint. To allow this factor to exist in such a popular vehicle is a danger to the consumer and any one who shares the road.
- Tampa, FL, USA
Excessive run out in front brake rotors on 2002 Jeep Grand Cherokee after only 14,000 miles causing excessive vibration when braking.
- Dublin, OH, USA
Car shakes when brakes are applied, steering wheel visably shaking. When I took the car to the dealer to ahve this fixed they responded by telling me that I needed new brakes. This is a car that is barely a year old and has 23,000 miles on it. I expect brakes to last longer on this and was told that I would have to pay for new brakes. When I refused, and through much hassle, the dealer replaced them at no charge. Most of the miles on this car are highway miles and I would expect Jeep to make a better product. This is after I had it towed to the dealer twice in one day for the car completely turing off while driving. This problem happened after having the car for about two months.
- Harrison, TN, USA
Warped brake rotors.
- Texas City, TX, USA
While driving and applying brakes, steering wheel would vibrate. Dealership replaced front rotors and pads due to rotors warping. Jlg
- Russell, OH, USA
Brake rotors warp every 2000 thousand miles. When applying brakes vehicle will vibrate uncontrollably.
- Berea, KY, USA
Vehicle has 7500 miles and already has warped rotors. There is a pulsating feeling on the steering wheel when brake is applied. It is still under warranty but chances of it re-occuring are very good because of the rotors that Chrysler uses. Very disappointed.
- Sleepy Hollow, IL, USA
Consumer states that while driving vehicle start to vibrate causing the brake rotor to snap. Nlm
- Jacksonville, FL, USA
- Erie, PA, USA