10.0
really awful- Crashes / Fires:
- 24 / 0
- Injuries / Deaths:
- 40 / 2
- Average Mileage:
- 46,377 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V046000 (air bags) was received in April of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.......updated 04/01/16 consumer stated she no longer have any concerns about the matter updated 05/25/18
- Blackwood, NJ, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
- Banning, CA, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
- Daly City, CA, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Deerlodge, MT, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign number: 15V046000 (air bags) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Londonderry, NH, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 04/22/16 updated 04/26/16.
- Bountiful, UT, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Weare, NH, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Osceola, AR, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light remained illuminated for an extended period of time. The contact notified the dealer for months and they were not able to provide the repair within a reasonable time frame for NHTSA campaign number: 15V046000 (air bags). The manufacturer was unable to provide a time frame of when the parts would be supplied to the dealer. The failure mileage was not available. Parts distribution disconnect.
- Cedar Rapids, IA, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light was illuminated for an extended period of time. One dealer indicated that the part was not available beyond a reasonable time frame. The contact called for weeks and was not able to obtain the part for a manufacturer recall concerning the air bags. The vehicle was taken to a second dealer who replaced the part for the air bag recall. The air bag warning light went off after the dealer's repair. The manufacturer was notified of the failure. The failure mileage was not available.
- Cuba, MO, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Concord, NH, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/10/16 updated 5/10/16.
- Kalamazoo, MI, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and the dealer was unable to supply the part for the recall repair beyond a reasonable time frame. The manufacturer was also contacted and was unable to determine when the second notice would be sent to the contact to indicate that the parts were available. The contact was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. Parts distribution disconnect.
- Oak Harbor, WA, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V046000 (air bags) was received in June of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- West Hartford, CT, USA
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lathrup, MI, USA
This vehicle was recalled over a year ago on recall R-06,15V-046 dealer has done the temporary fix that was supposed to hold until the final module was replaced. We continually get notifications this needs to be completed but the dealers state there are no parts. Is NHTSA ever going to force crysler/Jeep to complete this recall? it originally started in 2012 with 12V527
- New Braunfels, TX, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning indicator illuminated continuously. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the parts were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000. VIN tool confirmed parts unavailable.
- Chicago, IL, USA
In early 2015 I was notified that parts would not be available until the end of the year for the airbag system recall. I have still not been notified to schedule the recall remedy. I have had a red airbag warning light on solid all of last year (2015) and currently.
- Kirkland, WA, USA
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated after the vehicle was serviced under NHTSA campaign number: 12V527000 (air bags). The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 130,000. VIN tool confirms parts not available.
- Dallas, PA, USA
- Anchorage, AK, USA