10.0
really awful- Crashes / Fires:
- 11 / 1
- Injuries / Deaths:
- 18 / 1
- Average Mileage:
- 41,498 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2003 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 15V054000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 7/21/15 the consumer experienced a problem with the radiator, heat sensor, brakes and tires. Updated 07/28/15
- San Antonio, TX, USA
I got a recall notification about the orc module on my Jeep. This is the third time I have taken my Jeep into jackson Dodge in enid, Oklahoma. I have spent time, and fuel to take this into my dealership, and they don't have the part. Each time I was told the parts are not available. I want to file a complaint that it is a waist of my time and money in fuel to drive the 35 miles into my dealership just to be told, that the parts to fix this are still not available. I need to know, are you ever going to make these parts available to my dealership?
- Nash, OK, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 15V046000 (air bags) and stated that the parts were unavailable. The contact stated that the dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified. The contact had not experienced a failure.
- Chicago, IL, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the air bag warning indicator was consistently illuminated. The failure recurred each time the vehicle was started. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
- Kingstree, SC, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags). The contact stated that the parts were not available for an extended period of time. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 6/11/15 the consumer donated the vehicle to charity. Updated 9/18/15
- Fridley, MN, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to service the vehicle under the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Gambier, OH, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the fuel tank exposed under the rear of the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Belvidere , IL, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id numbers: 09V117000 (seats), and 15V046000 (air bags). The contact stated that the parts were not available for months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact was not experiencing a failure.
- Austell, GA, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Middletown, NY, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Smyrna, GA, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
- Yardley, PA, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
- Oakfield, NY, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags), however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Woodbridge, VA, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 15V046000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Crystal Lake , IL, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the air bag warning lamp illuminated indicating a malfunction several times. The contact was included in NHTSA campaign id number: 12V527000 (air bags), 15V046000 (air bags) and stated that the dealer was not able to determine when the part would become available to schedule the recall repair. The manufacturer was notified of the failure and was unable to provide a reasonable time frame to schedule the recall repair. The failure mileage was not available.
- Shelby, NC, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact was included in NHTSA campaign id number: 12V527000 (air bags). The contact stated that months later, the air bag warning lamp remained illuminated indicating a malfunction. The vehicle was taken to an authorized dealer. The technician was unable to diagnose the failure. The recall remedy failed to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,036.
- Cheyenne, WY, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 12V527000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
- Honolulu , HI, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact stated while driving approximately 45 mph, the air bag light illuminated and the frontal air bags deployed on both the driver and passenger sides. The contact was injured and medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that they were aware of NHTSA campaign number: 12V527000 (air bags) prior to the failure, but did not have the vehicle inspected. The approximate failure mileage was 65,000.
- Jensen Beach, FL, USA
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated intermittently and without warning. The vehicle was taken to the dealer. The technician was unable to duplicate the failure but reset the sensor as a temporary remedy. The vehicle was repaired under recall NHTSA campaign number: 12V527000 (air bags).the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 100,000. Updated 02/10/15 updated 9/5/2017
- Pearl City, HI, USA
- Travis City , MI, USA