10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
54,008 miles

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« Read the previous 20 complaints

problem #5

Mar 022004

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
Vehicle shook and stalled unexpectedly while it was coming to a stop. Took vehicle dealer for testing 10 times, but the cause was still undetermined.

- Chesapeake, VA, USA

problem #4

Jun 012004

Grand Cherokee

  • Automatic transmission
  • 500 miles
When at a stop light vehicle shut off. Also, it shut off when warming up the vehicle. The problem could not duplicated by the dealer.

- Riverside, CA, USA

problem #3

Jul 232004

Grand Cherokee 8-cyl

  • Automatic transmission
  • 13,000 miles
While driving vehicle stalled. Dealership was notified, but did not resolve the problem. This car stalled no less than 12 times. Afraid to pull into traffic with this car. Power steering leaked, clicking noise from transmission when put into gear.

- Medina, OH, USA

problem #2

Jul 092004

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 10,043 miles
While idling at a stop light the front end begin to shake violently then the engine would stall.

- Gresham, OR, USA

problem #1

Jan 152004

Grand Cherokee 8-cyl

  • Automatic transmission
  • 30,000 miles
My 2004 Jeep Grand Cherokee has a defect in the ECM that Chrysler is aware of but will do nothing to fix this problem currently. The vehicle's engine has died at stop lights, it has stumbled, and/or hesitated upon accelerating from stop, and runs so poorly at an idle while setting it shakes the whole vehicle. Chrysler is aware of the problem but is doing nothing to fix this problem on the 2004 Grand Cherokee's. I was basically told by Chrysler that I would have to live with this problem running the risk of my vehicle's engine stopping unexpectedly when it could result in an accident. My 2004 Jeep Grand Cherokee is basically an accident waiting to happen if the engine should unexpectedly die at the wrong moment when accelerating.

- Lagrange, GA, USA