3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,016 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #18

Aug 012007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 42,000 miles
Blend door malfunction.

- Altoona, PA, USA

problem #17

Oct 212007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
I have 2 Jeep Grand Cherokee both have had to have dash completely pulled and blend doors replaced at a cost of $1100 and they both have only 50,000 miles. I was on a long trip threw the Colorado mountains and passenger side would blow only cold air, unable to clear windshields of fog. Visibility/safety hazard. Jeep knows they have this problem happens to all of there vehicles 99-04. They even have a tsb, but $1100 to fix?

- Craig, CO, USA

problem #16

Sep 152007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
Clicking noise under the dash on heater controls.

- Highland Heights, KY, USA

problem #15

Aug 102006

Grand Cherokee

  • miles
Wj blend door breakage - I am on my second door and it is still causing problems and blowing cold air - this is a very common problem and costs close to 1000 to fix.

- Bellport, NY, USA

problem #14

Dec 232005

Grand Cherokee 8-cyl

  • Automatic transmission
  • 60,000 miles
No heat comng from vents on passenger side first and now driver side.

- Milton , WV, USA

problem #13

Aug 012006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 32,000 miles
Visibility: Defroster/defogger system:windshield:blower does your dashboard have a loud creaking sound coming from its underside when you turn on your ventilation" is there creaking from the dash seconds after shutting the engine off? are there strange numbers popping-up on your climate control display? does cold air blow from one side of the dash even when you have the heat turned on" your ventilation system may have failed, or, may be in the process of failing. All of the above questions have "yes" answers to them. This is a major safety hazard because without a ventilation system working (especially in the winter), the defroster does not work. In the event of cold weather, the driver is not able to defrost his window. This problem is too common in Jeep for there not to be a recall!

- Leesburg, VA, USA

problem #12

May 102007

Grand Cherokee 8-cyl

  • Automatic transmission
  • 62,400 miles
Blend door failure. No heat on driver's side living in a very cold climate. $800-$1500 to fix for a vehicle that is only 3 years old. It should be a recall because of the fact it is a common problem with these Jeep.

- Thompson, Mb Canada, 00, USA

problem #11

May 012007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 40,500 miles
2004 Jeep Grand Cherokee overland: Heat and A/C blower are in operative. Mid case and blend door are defective.

- Carmel, NY, USA

problem #10

Mar 262006

Grand Cherokee 4WD 4-cyl

  • Automatic transmission
  • 26,666 miles
04 Grand Cherokee, funny noises after car shuts off coming from dash for as long as I can remember. The just last week the right side vents started blowing only cold air. I just found out it is a $1500/2 day repair and that it happens "a lot" - so to me if this is a failure they know about for several years then I should not have to fix this myself. It is obviously a lemon part and it should be recalled.

- Seattle, WA, USA

problem #9

Jan 092007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 54,000 miles
I have clod air blasting from the passenger side, even when the heat is on, and noises coming from the under side of the dash. The dealer told me it was the blend or door as soon as a I called and they even knew what it would cost to fix it. I asked if this was common since he seemed to know immediately they told me know, but when I went to the dealer to get fixed I overheard a conversation of another Jeep owner with the same problem, I paid over $1200 to get this fixed.

- Johnston, IA, USA

problem #8

Nov 202006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 42,000 miles
Ac/heater wj 2004 Grand Cherokee blend doors.

- Calabasas, CA, USA

problem #7

Dec 022006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 38,000 miles
Auto climate control system problems, blow cold air from one side and hot from the other visibility: Defroster/defogger system:windshield:blower.

- Scott Afb, IL, USA

problem #6

Jan 242007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 58,500 miles
I own a 2004 Jeep Grand Cherokee limited with 66,000 miles. In August 2006, the ac quit functioning when air temperatures exceeded 85F. After a recalibrating, everything seemed fine. But when the temperature dropped the passenger heat failed while the drivers side continued to function. The dealership replaced the "blend air assembly" per the tsb - at my expense. Didn't fix the problem so they recalibrated the system again. Worked for about 1 month. Then no heat on the driver side while passenger side has heat from the top vent but not the lower. The right side blend doors have been replaced twice & system recalibrated 4 times- again at my expense. Still no heat on drivers side or lower passenger side. Keeping the windshield is problematic in poor weather conditions. Service manager says he isn't getting any help from daimler Chrysler. As temperatures have been below zero this is a serious safety hazard.

- Chelsea, MI, USA

problem #5

Jan 192007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 50,000 miles
Failure of the HVAC system in a 2004 Jeep Grand Cherokee overland. System fails to operate correctly with the effect of the de-misting not clearing the screen and blowing hot and cold air simultaneously.

- Davie, FL, USA

problem #4

Jan 152007

Grand Cherokee 4WD 8-cyl

  • 61,000 miles
HVAC failure.

- Fuquay Varina, NC, USA

problem #3

Dec 172006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 40,050 miles
Entire climate control system died. Includes heat and defrost system. We had a high of 38 degrees this weekend with snow and ice and was unable to defrost my windows while driving.

- Sparks, NV, USA

problem #2

Dec 012006

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
Blend door on a 2004 Jeep Grand Cherokee.

- Centennial, CO, USA

problem #1

Oct 152006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 57,200 miles
Vehicle defroster/defogger blows cold air only.

- West Chester, PA, USA