10.0
really awful- Crashes / Fires:
- 14 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 105,012 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When I was driving my 2005 Grand Cherokee, the vehicle turned itself off causing me to lose braking and steering power. The ignition recall is what is going on however Chrysler/Jeep does not have the parts to fix the problem nor are the offering any possible solutions. They are refusing a rental car due to the issue not being life threatening. However, having a vehicle shut itself off while driving is very life threatening to myself, passengers in the vehicle and innocent bystanders around me on the road. I am highly dissatisfied with Chrysler.
- Phillipsburg , NJ, USA
Vehicle loses power, power steering and power brakes and then shuts off while driving. Believe this is related to recall P41 which has no parts available at the present time. I feel my car is not safe to drive and am requesting a rental vehicle until part becomes available. Since I have to have the car towed to the dealership for a diagnosis I want to make sure the part is available. I am expecting Chrysler to reimburse me for all my expenses relating to this fix.this problem has occurred 5 other times besides this last occurr- ence.
- Burien, WA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving approximately 55 mph, the air bag warning indicator continuously illuminated. The contact drove approximately 5 miles and the warning indicator went off. In addition, the contact received notification of NHTSA campaign number: 14V438000 (service brakes, air) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 70,000. The VIN was unavailable.
- Cayuga, NY, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at 70 mph, the steering wheel seized and the brake pedal was depressed but failed to respond. The contact had to apply excessive force to the brake pedal in order to stop the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 8,000.
- Shinnston, WV, USA
I was driving to the work, a semi truck was front of my Jeep, it was a stop sign and the semi truck was stopping and I was slowing down to stop, but my Jeep didn't slow down. Even I was pressing the brake, didn't stop on time and I crashed to the semi truck. Luckily, didn't give any damage to the semi truck, but my Jeep end up total lost. After I got this recall from mail, I realize, the accident wasn't my fault, the Jeep had a factory defected. I need some one to answer this for me. Because I lost my Jeep and got another car to go to work. Till now I was asking myself how I couldn't stop the Jeep and it was only 15 to 20 miles an hours. Now I know it wasn't me.
- Watsela, IL, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at approximately 50 mph, the steering wheel seized and the brakes failed causing the contact to crash. The specifics of the crash were not available. The air bags failed to deploy. The front passenger sustained unknown injuries that required medical attention. A police report was not filed. The contact received NHTSA campaign number: 14V438000 (electrical system) however, the parts to do the repair was unavailable. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 185,000.
- Lake Forest, CA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at approximately 20 mph, the brake pedal was depressed and failed to respond without warning. In addition, the contact stated that two batteries were replaced within three years.the contact also stated that the instrument panel become inoperable. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 14V438000 (electrical system). The failure mileage was unknown.
- North Miami, FL, USA
My daughter was in a turn when she lost power steering, lost braking power, etc. She had to apply hard brakes to prevent going into the opposing lane. While she didn't understand what had happened, her passenger told her to try restarting the car. She did, and was able to continue.
- Sugar Land, TX, USA
Loss of power while driving, wont shift, no cruise control, brake lights on, . this happens at lest one a week.
- Poplarville, MS, USA
I was on the freeway stopped in traffic but driving slowly as traffic moved when I tried to drive the steering wheel the brake and gas pedal felt really stiff so when that happened I just put the truck on park and turned it off and back on and after doing that it drove normally.
- Houston, TX, USA
During a recent brake job, I removed my brake rotors. My Jeep Grand Cherokee (2005) has a combination disk and drum brake system in the rear in a single rotor. The drum brakes are for the emergency brake system. When I removed the rear rotors one of the drum brake pads fell off on the floor. I checked the other three pads from both rear tires and all of them were on the verge of coming off. They appear to be glued on and glue failed. These are factory installed brake pads. This seems like a safety issue. I should also note that these drum brake pads had virtually no wear.
- Fuquay Varina, NC, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving various speeds, the engine stalled without warning. Also, when the brakes were applied, there was a delay before the vehicle could stop. The failures have occurred for the past three years. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system:ignition:switch); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 50,000.
- Salem, OR, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact heard an abnormal noise when the brake pedal was depressed. While the vehicle was shut off, the brake light, rear tail light, and windshield wipers activated independently. The dealer stated that the brake bar links, the bar brushes, and the front and rear differential pinion seals needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not made aware of the failures. The failure mileage was 100,000.
- Aurora , IL, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving 15 mph making a right turn, an abnormal sound emitted from the wheels and the brakes failed. The air bag and traction control light illuminated the contact received a notification for recall NHTSA campaign number: 14V438000 (electrical system). The vehicle was taken to a dealer where the technician was unable to find a failure. The manufacturer was made aware of the failure. The failure mileage was 76,000.
- Eunice, LA, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 65 mph, the entire instrument panel illuminated intermittently and the messages "service electrical brake system" and "service electrical system" appeared on the information panel. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 43,000.
- Richfield, MN, USA
Driving 16 miles per hour entering in to a left turn when engine shut down, lost control of vehicle, no power steering and no brakes.
- Annapolis, MD, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while reversing at unknown speeds, the vehicle failed to accelerate a loud noise emitted from the rear wheels. The vehicle was taken to a private mechanic who stated that the rear brakes had seized. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 79,443. The VIN was unavailable.
- Greer, SC, USA
I was driving on the highway and the truck just shut off completely for no reason then restarted itself this happen 3 times that day and has happen 2 more times after that.
- Essex, MD, USA
Emergency brake shoes (rear) delaminated from caliper and jammed up in the brake drum preventing the vehicle from rolling. This could have occurred while vehicle was at speed and caused an uncontrolled braking situation. After reading several posts on numerous Jeep blogs I see that my vehicle was not an exception.
- Chesapeake, VA, USA
- St Rose, LA, USA