10.0
really awful- Crashes / Fires:
- 15 / 5
- Injuries / Deaths:
- 16 / 0
- Average Mileage:
- 47,853 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system) in September of 2014; however the part to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Elisabethtown, NY, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/17/15
- White House Station, NJ, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.....updated 07/23/15 updated 9/22/2015
- Felton, PA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle intermittently stalled without warning. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that parts were not available for repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.
- Midlothian, VA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start until after several attempts. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The approximate failure mileage was 59,000. Updated 6/18/15 the consumer stated the passenger was inoperable. Updated 9/18/15
- Midland, TN, USA
Headlights began to flicker on and off- unable to see pedestrian - did not hit pedestrian but almost did-have contacted Chrysler and milton ruben where I purchased car- they say they have no parts to fix it even though I received a recall notice September 2015 that said I would receive another notice- I have not received anything else-it is dangerous driving especially at night and when it is raining- is there anything I can do to get this safety recall fixed? thank you
- Augusta , GA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 200,000. Updated 05-27-15 updated 05/29/15
- Fort Worth, TX, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V438000(electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Killingworth, CT, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving at 65 mph, the vehicle stalled without warning. The vehicle was able to restart. The contact received NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 65,000.
- Chula Vista , CA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/11/15
- Murray, UT, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system) on December 9, 2014; however the part to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer had been made aware of the issue. The contact had not experienced a failure. Updated 7/7/15
- Brooksville, FL, USA
At approximate June 2014 I received a recall notice for the ignition switch. Chrysler said approx. Delivery of September 2014. I have not heard or received anything since then. My concern other than the unsafe ignition switch situation is that every time I use my Jeep, my airbag warning light flashes on and off continuously. As time goes on, the worse it gets. My dealer says he has checked others vehicles with the same problem; his best guess is it's related to the ignition switch. He also said the airbag should be a concern because it may activate at any time...even without an accident! Chrysler told me not to be concerned...how can I not be concerned" what else can I do"
- Hermitage, PA, USA
The contact owns a 2005 Jeep Grand Cherokee. While driving at approximately 5 mph and making a left turn, all of the warning lights turned on intermittently and the heat turned on and off intermittently. The failure recurred numerous times. The vehicle was taken to an independent dealer where it was diagnosed that the communication was lost to the final drive controller module and the century key immobilizer module needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign numbers: 14V438000 and 13V175000 (electrical system, power train). The approximate failure mileage was 122,000. Updated 6/4/15 updated 10/11/2017
- Bridgeport, CT, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/3/15 the consumer was informed it would take a year for the parts to arrive. Updated 07/02/15
- Freehold, NJ, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 6/11/15 updated 06/17/15.
- Peoria, IL, USA
We received a recall P41/NHTSA 14V-438 I have called the dealership several times and just got off the phone with them they still do not have any parts to fix this recall 4/22/2015. Why send out notices if the parts are not going to be timely to fix the potential problem? over six months should be plenty of time to create parts!
- Maquoketa, IA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system) in October of 2014 and the part to do the repair was not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had been made aware of the issue. The contact had not experienced a failure.
- Hastings On The Hudson, NY, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Winston Salem, NC, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was still not available. The contact believed that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced the failure several times listed in the notification. Updated 6/8/15
- Port Chester, NY, USA
- Hickory, NC, USA