10.0
really awful- Crashes / Fires:
- 15 / 5
- Injuries / Deaths:
- 16 / 0
- Average Mileage:
- 47,853 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving approximately 60 mph, the vehicle stalled without warning. The vehicle was able to restart. The contact referenced NHTSA campaign number: 14V438000 (electrical system) however, the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
- Eastland, TX, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at 45 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 109,000.
- Clarkton , NC, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 5/18/15 updated 07/07/15
- Owensboro, KY, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle stalled several times. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts were not available for several months. The dealer did not provide a specific date for when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The approximate failure mileage was not available.
- Millville, MA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system) however the part for the recall repair was not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure related to the recall but the details were not available. The failure mileage was unknown.
- Winterville, NC, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the instrumental panel, interior, and exterior lighting failed. The failures occurred intermittently. In addition, the vehicle stalled. The contact also mentioned that the interior passenger and both rear door handles fractured and detached. The vehicle was taken to the dealer where it was diagnosed that the shifting cluster needed to be replaced. The vehicle was repaired but the failure recurred. The contact received NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts would not be available until approximately September 2015. The manufacturer was made aware of the delay. The vehicle was not repaired. The failure mileage was 80,000.
- Montgomery , TX, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the key would not turn over to start the vehicle. The failure occurred more than once. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was notified. The failure mileage was 120,000.
- New Boston, MI, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
- Accokeek, MD, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) November 2014 however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 6/11/15 the contact stated on 5/21/15 the recall had still not been honored. Updated 7/16/2015
- Colorado Springs, CO, USA
The Jeep instrument cluster went dark and non operational as well as the power steering not working. Turn signals were not working as well. Driving 45 mph and this happens in a turn in the road almost causing a major wreck due to the power steering and turn signals not working. There are multiple complaints about this issue happening and the consumer having the ignition switch replaced to solve the problem. This issue is a major safety issue yet Chrysler issued a recall that does not have a fix. We were told by Chrysler that it is safe to drive the Jeep with the issues. However we do not feel safe in this automobile. If we knew this was going to be happening we would not have purchased the Jeep.
- Mount Sterling, KY, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- San Jacinto, CA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
- Santa Rosa, CA, USA
My Jeep wont start. I've checked the alternator, the battery, starter, crank sensor and all relay fuses. The recall on the ignition switch is the only thing I can think of that is not letting the car start.
- Aurora, CO, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Northville, MI, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts needed were not available for an extended period of time. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
- Chicago, IL, USA
Jeep Grand Cherokee. Consumer writes in regards to ignition switch recall notice issues. The consumer experienced loss of engine power when crossing intersections on several occasions due to the defect Chrysler described in the recall. However, the parts were not available. The consumer referenced recall # 14V438000.
- Carmichael, CA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 4/30/15 the consumer stated the vehicle was repaired. Updated 05/05/15
- Oxford, MA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that when turning the ignition to the on position, the vehicle failed to start until several attempts were made. The contact stated that while the vehicle was stopped, the accelerator pedal and the vehicle failed to accelerate. The check engine and the low gas warning indicator illuminated. The contact stated that the fuel gauge dropped to empty but the fuel tank was full. The failures recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000. Updated 4/20/15
- North Attleboro, MA, USA
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start until after several attempts. The failure recurred on several occasions. The vehicle was taken to the dealer who diagnosed that the starter, battery, and water pump failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 136,191.
- Glen Mills, PA, USA
- Lincoln, NE, USA