10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
68,259 miles

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« Read the previous 20 complaints

problem #94

Jun 222017

Grand Cherokee

  • 120,000 miles
Door handles on all interior doors have broken and become un-useable and very dangerous as passengers have to be let out or open windows and try to open door from outside, if there was a fire or water hazard there would be no way to escape as electrics wouldnt allow winows to open, im afraid to travel with my kids and price to fix is over $3000 and no one wants to fix them, even if I say ill pay its rediculous, dangerous and out right fraud. Jeep needs to do a recall and fix this issue as the danger to life is massive and there is 100,000 vechiles with this problem. Just the broken parts can cut people, not relizing it. Happened by normal use actually less than normal use as rear passanger doors failed faster then front and over the years had 3/4 less usage than front as I use it everday.

- Minneapolis, MN, USA

problem #93

Nov 052015

Grand Cherokee

  • 97,000 miles
I also have a 2005 Jeep Grand Cherokee lmtd and the driver's side interior door panel is broken around the door handle. The door handle is hanging on by the cables. I have been dealing with this for over 2 years. The only reason the other door interior panels haven't broken yet is probably because they are rarely used. I do not know why Jeep has not been supportive enough to have a recall to replace all 4 door panels since they are aware of the cheap plastic that was used. This is a safety hazard. I don't even know if I could get my door open in a crash.

- Covesville, VA, USA

problem #92

Jul 152017

Grand Cherokee

  • 101,000 miles
All door panel are broken (front and rear) and it's difficult and hard for a driver and passengers to open in case of an emergency.

- Aliso Viejo, CA, USA

problem #91

Jul 312017

Grand Cherokee

  • 197,121 miles
Multiple times a day, the vehicle is shutting off while driving! the speedometer randomly drops to zero and the steering wheel locks up and the car shuts off! for this reason, I am scared to drive on the highway in fear that it will cause a major accident. Also, it will not turn back on immediately. I have to let it sit for around 5 minutes before it will turn back on.

- Nixa, MO, USA

problem #90

Jul 102017

Grand Cherokee

  • 107,100 miles
Indoor handles are all broken. Safety issue can't get out of the car from the inside.

- Rice Lake, WI, USA

problem #89

Jul 152017

Grand Cherokee

  • 84,000 miles
Getting indications that elect- brake problem indications, skid control indications, and air conditioner not working.

- Essex, VT, USA

problem #88

Jul 012010

Grand Cherokee

  • 90,000 miles
All 4 interior door opening handles breaking/failing: 1 rear door totally inoperable. ***this is a dangerous safety issue ' if handles break or are inoperable in certain emergency situations, passengers may not be able to exit the vehicle, causing serious injury or death!*** manufacturer charge to replace/repair handles is prohibitively expensive: In my case, the cost of eight (8) monthly car payments! manufacturer safety recall warranted!'

- Gainesville, GA, USA

problem #87

Jun 042017

Grand Cherokee

  • 110,000 miles
My interior handles on 3 of the 4 doors have broken and I cannot open my doors from the inside. The plastic that was utilized in the design and making of the handle became brittle and now has broken. This started to occur years ago with the passenger front and back interior handle and most recently with the driver side front which now I have to wind the window down to open the door from the outside which is a huge safety issue if I should get into a car wreck or something of this nature. The cost in getting this issue fixed is unaffordable to me.

- Phoenix, AZ, USA

problem #86

Jun 012010

Grand Cherokee

  • 90,000 miles
Faulty inside door handles/ cracked/ lose/ major safety hazard

- Baltimore, MD, USA

problem #85

May 232017

Grand Cherokee

  • miles
This model Grand Cherokee has the same problem as the 07-and up. The wireless ignition module fails. I have been stranded 5 times, that's 5 tows- the dealership originally thought I was part of that recall, but had to back track. I was told "it's not broken enough" it is the same exact part as the P57 recall for the 07, so why not for the 05? there are numerous complaints from customers regarding this issue and the dealerships telling us to go away after we spend money on parts that are clearly not the issue.

- Malden, MA, USA

problem #84

Jan 012008

Grand Cherokee

  • 30 miles
Interior door handles have broken. They have been this way for many many years.... this seems to be very common with this model Jeep. The plastic cup that houses the lever became very brittle and door handle basically broke apart in many pieces. 3 out of the 4 are broken. The rear doors aren't used much, so assume that's why one of those is still in one piece. Because the cup is part of the door panel, the fix is to replace the entire door panel! please reference the sites below. No abuse, just standard use, seems to be a material issue. For reference: www.denlorstools.com/autoblog/2010/11/Jeep-grand-Cherokee-interior-door-handle-broken-recall/ www.jeepforum.com/forum/F67/wk-xk-door-handle-recall-1404372/

- Charlotte, NC, USA

problem #83

Jan 012015

Grand Cherokee

  • miles
Ignition switch it has hard time starting

- Omaha, NE, USA

problem #82

Dec 012016

Grand Cherokee 8-cyl

  • 90,000 miles
Plastic around the door handle cracked. Handle is dangling. Very dangerous. If the handle snaps my family and I could be trapped in the vehicle. Many complaints on line with same circumstances. There is no recall. Which is ridiculous. Dealer wants 850$ to fix problem. Outrageous. If someone gets trapped in vehicle, someone can die. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New Haven, CT, USA

problem #81

Feb 272017

Grand Cherokee

  • 144,500 miles
Headlamps flashing intermitttently while driving at night. Potential accident waiting to happen. Veru distracting to me as well as oncoming traffic

- Willoughby, OH, USA

problem #80

Aug 012016

Grand Cherokee

  • 153,000 miles
Clicking in dashboard upon start of vehicle for approximately 2 minutes straight. I have been told there are many other Jeep owners dealing with the same issue. It comes from the heater fan area. I was told by a mechanic "its working now, its going to be expensive when it goes, as it's like $1000 to take the dash off".

- Lincolnton, NC, USA

problem #79

Jul 022016

Grand Cherokee

  • 120,000 miles
All 4 interior door opening handles breaking/failing: 1 rear door totally inoperable. This is a dangerous safety issue ' if handles break or are inoperable in certain emergency situations, passengers may not be able to exit the vehicle, causing serious injury or death! manufacturer charge to replace/repair handles is prohibitively expensive

- Centerton, AR, USA

problem #78

Dec 192016

Grand Cherokee

  • 150,000 miles
Hatchback failed to stay opened and slammed on hand. This is the second time this happened with this vehicle. Had hatchback cylinder replaced after first time by dealer. No injury first time. Second time medical expenses. Needs to be replaced again. Vehicle was stationary both times in driveway.

- Woodstock, VA, USA

problem #77

Oct 102016

Grand Cherokee

  • 116,000 miles
The center back seat seatbelt will not come loose. It is tightened and will not retract. I have to put my six year old on the left passenger side because I cannot seat her in the middle. It's concerning in the event of an accident, my child is susceptible to more injuries since I cannot properly seat her in the middle seat in the back. Also, when it rains, the car leaks into the inside. This has been going on for quite sometime. I don't understand it. I spoke with my cousin who also owns a brand new Jeep and even hers does this as well.

- Pinellas Park, FL, USA

problem #76

Nov 062016

Grand Cherokee

  • 168,850 miles
My Jeep jumps to third gear randomly, and it ends up jittering and shaking. My car got stuck so many times and ended up being stalled on a busy highway and almost got into an accident. I was once parked and had shifted to drive but instead the Jeep suddenly jumped to 3rd and my car started to go backwards and ended up hitting another car behind me. I had to pay the guy $500 and also got all the fluids and oils changed in hopes of getting this fixed, but to no avail. Yesterday, I spent $450 on these fluid and oil changes only to have the problem continue. Thousands of people are having the same issues and Jeep has no answers. You guys need to do a total vehicle recall since Jeep has no answers. Many people can die from this defect. I have a video to prove the car jumping to third and all the issues I just described.

- Lexington, KY, USA

problem #75

Sep 132016

Grand Cherokee

  • 130,000 miles
My transmission keeps reading over temp but when I check everything on said vehicle there is no known problem. This makes me feel unsafe in my vehicle. Especially with children in it. It happens parked or while driving randomly anywhere

- Mineralwells, WV, USA

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