10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 68,259 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Notice is for P41 / NHTSA 14V-438 - Fiat claims they don't know when the part will ever come in and the dealer says the same thing. The recall seems pretty serious says vehichle can cause a crash from the ignition - what do I do??
- Oakland Gardens, NY, USA
The door handles on all four doors break away, and become unusable. Making a huge safety issue in trying to exit the car invade of fire or something else to put the passengers in the vehicle. In research done over the internet, it seems the only year affected was the 2005 models in the cheaper plastic used in holding the door handles
- Gainesville, FL, USA
There has been an outstanding recall on the keys/ignition similar to GM. It is older than the hills but Fiat Chrysler hasn't done anything about it except waiting for parts. I believe I have waited long enough before we have a tragedy. Intermittently, the dash lights go on and go off. It has been traced to the ignition switch.
- Jupiter, FL, USA
I received a safety recall (P41 NHTSA 14V-438 on my vehicle back in September of 2014. It been a year and Chrysler doesn't have a part or way to remedy the defect. As a consumer, I have a right to have defective products or materials fixed within a reasonable time frame, and over a year later isn't timely or reasonable. I spoke with rebin at the Chrysler corporation today, and he doesn't know the part number to be able to call a dealership to be able to schedule me an appointment to get my vehicle fixed.
- Kearns, UT, USA
This past week, two of the 4 interior door handles have broken. These are doors that are seldom used. It is only a matter of time that the remaining doors will be affected. This is a safety issue because you cannot exit the vehicle. I have researched this issue on the internet and youtube and it is a very common complaint. Chrysler should recall this defective part - the cheep plastic they decided to use just crumbled in the door. Instead they want me to pay $340 for parts only for "one" door and this does not include installation.
- Bush, LA, USA
All four door panel / latches are breaking out of the plastic door panel resulting in not being able to open doors from the inside of the car.
- Altamonte Springs, FL, USA
When opening the hood for oil changes or when opening the back lift, the hydraulic support rods do not hold. I have had them replaced twice each and after a short time they fail to hold.
- Meridian, MS, USA
Roaring road noise when driving. None while sitting still. Even with new tires the roar remains. Sometimes it is so loud if talking to someone in the vehicle, it is difficult to hear them. Sometimes it is a soft roar.
- Meridian, MS, USA
After cranking my Jeep, the passenger side had a loud clicking/ticking sound. It sounds like the airbag is trying to connect but doesn't. it has continued to make this sounds off and on since. No service lights come on. I have not taken it in since it doesn't do it every time. I did ask about it when getting my oil changed. No one could tell me anything unless they take the dash out and I can't be that long without a ride since I work daily.
- Meridian, MS, USA
Door handles to exit the vehicle from inside break under normal conditions. All four door handle are brittle and can break under normal opening. This can be a hazard if needed to get out of the vehicle.
- Conroe, TX, USA
I bought my vehicle in Dec 2014 from a used dealer. Passenger side interior door handle had small crack as well as driver side interior door handle. On 2/19/15 while exiting vehicle, driver's side interior handle cracked significantly and was very loose. Since then, passenger side door handle has cracked very bad also. This afternoon 8/10/15, while getting back into my vehicle the entire drivers side door interior handle fell completely off and into the street. This presents a seriously hazardous condition, if the driver of the vehicle can not exit the car without rolling the window down then reaching out of car to open door using exterior handle. If an accident occurs and my vehicle flips onto its passenger side. I can not exit the vehicle at all! unless I climb into the back seat and open the drivers side rear door. This is very serious. Jeep chrsyler needs to replace all interior handles on this vehicle asap, as there are numerous complaints about the same issue.
- Trenton, NJ, USA
I was entering a parking lot when I saw another car exiting. I pressed down on the brake and the vehicle went into sudden rapid acceleration. I pushed harder on the brake and the car sped up to at least 60 mph. I hit the car that was coming out of the lot because I could not stop my car. The car that I hit hit a parked car. My vehicle then sped ahead hitting another car because I could not stop. I sped over the railroad tracks and my car finally came to a stop in a shopping center. This was the last experience with sudden rapid acceleration in this Jeep. No one in my household has driven the Jeep since. My daughter experienced the same rapid acceleration in February while she was parking. She was going in reverse to park between two parked cars. The Jeep accelerated so rapidly she hit the car parked behind. The parked car she hit was totaled.the dealer could not diagnose the problem and Chrysler dropped the case. In my case Chrysler sent an inspector to investigate the problem. Chrysler determined that that they would not change their previous position and denied any mechanical defect. We have a car we are terrified to drive. It cannot be repaired because the mechanical defect cannot be diagnosed.
- Mt Upton, NY, USA
My sons vehicle will randomly shift out of drive into third gear causing serious safety concerns. If you turn the car off and turn the car back on it resets but the problem can reoccur at any time while driving. We have taken to a Jeep dealership and they reloaded some software but that did not fix the problem. This is a known problem as an internet search reveals many people with the same problem.
- Aurora, CO, USA
Chrysler has a recall on my Jeep since 2014, that hasn't been fix or done. I'm having problems (cuts off and all lights comes on). Took to the Jeep place and they state; oh no! this isn't because of the recall. Wrong answer. They were wanting me to spend thousands of dollars to fix things not wrong with my car. No warranty with what they were gone to fix. Took it somewhere else and they found the problem. "the recall"...no part to be found. They did the best they could until Chrysler gets me a part. I'm driving my car that cuts off on me. I don't have another car, I'm a widow. How can I get my money back that I have spend and get my car fix?
- Greensboro, NC, USA
The inside of my right rear door cracked all the way in. To replace it they quoted around $600. Which the inside of the door are cheap made. So it's a safety hazard for my passengers
- Everett, WA, USA
My complaint is concerning the interior door panels and handles for my vehicle. All four doors have cracks in the casing that lead to the handle. One of the levers has actually broken off(the passenger seat side behind the driver/left side of vehicle). I brought this to the attention of the service department of landmark Dodge Chrysler Jeep where I purchased the car, and they informed me that the entire panel would have to be replaced in order to remedy the problem. They quoted to me a cost of approximately $600 for each door, meaning it would cost me about $2,400 to fix this problem. This can not be a fluke that all 4 doors have the same defect. This is a safety hazard and I am concerned that I, or any passengers I may have, will not be able to exit my vehicle because of it. This is clearly a manufacturers defect. I'm sure that there are other Jeep owners out there who have this same issue. Please help.
- Conley, GA, USA
On 6/30/2015 I took my vehicle in for P73 warranty recall. ON7/12/2015, when I was backing out of my driveway, my 2005 Jeep shifted into low 4 wheel drive, without any touching of the lever to shift into 4 wheel drive. It took a couple blocks driving very slow to disengage from the 4 wheel drive low. I have an appt. To return to the dealer who performed the service, to have it checked. Right now I am hesitant to drive this vehicle, for fear it will shift into 4 wheel drive again, without my doing anything, which could do serious damage to the vehicle at the very least. I am reporting this so others might be informed that there could be a problem with the reprogram of the final drive control module.
- Yakima, WA, USA
Door handles / door panel falling/ breaking apart on 2 doors.
- Babson Park, FL, USA
Car did not turn on. Ignition switch.
- Washington, DC, USA
- Madison, MS, USA