10.0
really awful- Crashes / Fires:
- 8 / 1
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 90,400 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My daughter was in a turn when she lost power steering, lost braking power, etc. She had to apply hard brakes to prevent going into the opposing lane. While she didn't understand what had happened, her passenger told her to try restarting the car. She did, and was able to continue.
- Sugar Land, TX, USA
My car was recalled by Chrysler under P41/NHTSA 14V-438. That was in July and I just called the dealer and they still don't have the part. How much longer do I have to wait?
- E.Lansing, MI, USA
This vehicle has quit running several times since we have owned it while drivingthe engine will just quit. We can move the shift lever in neutral and it will start back up, but this is still dangerous, especially when my wife is driving. It has happened to her 3 times now and happened to me 2 times in about last 5 years.
- Nitro, WV, USA
I was on the freeway stopped in traffic but driving slowly as traffic moved when I tried to drive the steering wheel the brake and gas pedal felt really stiff so when that happened I just put the truck on park and turned it off and back on and after doing that it drove normally.
- Houston, TX, USA
I am 6'4" tall. The seat in the limited edition 5.7 L has insufficient travel in the vertical direction. My head rests against the ceiling under normal driving conditions unless I slouch a lot or put the seat back way back at which point I can no longer grip the steering wheel well.
- Rochester, MI, USA
While departing philadelphia airport, entering ramp to access interstate 95, the vehicle lost all power, engine, power steering and brakes would not work. Head lights were still functioning. We physically pushed the vehicle off the highway, so other drivers and municipal bus drivers would stop screaming at us. The vehicle would not start. After calling the police and a tow truck, about 30 minutes later, the vehicle started. We had the vehicle towed to our home 100 miles away in New Jersey. The vehicle would start and remain running for about 15 minutes, then would shut down again, same issues. Several sensor codes came up on a readout but nothing has been done to the vehicle. At this point it is functioning, but we are afraid to drive the vehicle. Any help or recall info on this matter would be greatly appreciated.
- Tinton Falls, NJ, USA
Driving 16 miles per hour entering in to a left turn when engine shut down, lost control of vehicle, no power steering and no brakes.
- Annapolis, MD, USA
I saw the news this morning that Chrysler Jeep has admitted to a defect where the Jeep Cherokee (2005) turns off unexpectedly and there are issues with the airbag. My Jeep has turned off/stalled soon after I have started driving it on a number of occasions. It sort of stalls with no power going to the engine and then a few seconds later kicks in and moves. This usually happens right after I pull out of a parking space or pull away from the curb to start driving in a lane of traffic. I have brought the car in and discussed the problem a couple times and been told there is no problem. As a separate or related issue, during one of my first services at a Jeep dealership when I left the dealership warning lights turned on -- I went back to have the issue addressed and was finally told on the fourth visit that there was a faulty software upgrade and not to worry unless a light went on and stayed on (I didn't have time to pursue the issue and I got no where with the dealership). More recently it has been the airbag light that goes on and off (if is now off). Finally, I went to the Chrysler website this morning and entered my VIN and was told there was no recall or notices. I hope that the NHTSA requires Chrysler to address this issue and/or it is addressed through a class action.
- San Francisco, CA, USA
The check engine light came on as I was leaving work. So I took it to auto zone and they did a diagnostic on it and they came back with a few possible oxygen sensor, exhaust leak, engine malfunction indicator. So I made an appointment with a Chrysler dealership. The check engine light stayed on a couple of days then when I left work the afternoon I was to take it in to dealership the check engine light didn't come on. When I got to dealership I told them the light didn't come on. They said they might still try to figure out problem doing a diagnostic. Anyway a couple hours later they came back and said it was the (tcm) which is the transfer control module. It's in the computer part and it causes hesitation in the transmission and could cause other problems if not fixed. Now mind you it's a $900 fix which is expensive. My particular vehicle has a nag on it, it's part of the mcgeorge Mercedes Benz Jeep Grand Cherokee. I'm surprised there's been no recall on this.
- Clayton, NC, USA
I was driving on the highway and the truck just shut off completely for no reason then restarted itself this happen 3 times that day and has happen 2 more times after that.
- Essex, MD, USA
Horn blows for no reason, at any time. Blows when drive a 60 miles an hour, just setting in driveway. Have taken it to dealer, still have same problem. It's a safety problem, because people think I am blowing at them and mad and wont fight. Need a fix for this problem.
- Houston, TX, USA
Was driving and all a sudden check elect braking system light came on and the ABS started to pulse only on one side without even touching the brake pedal. Almost wrecked. This will be the legacy for Jeep with this problem going on all over the internet. Will be my last Jeep. To bad to cause I am ready to purchase a new vehicle. They know all about the problem but choose to let the owner and family get killed first. And from what happened to me I could happen very easily.
- Houtzdale , PA, USA
Hemi motor stalled, back-fired, caught fire in engine compartment and lost control of steering. Vehicle accelerated and left the road and flipped onto six cars in parking lot. At that point inside of vehicle caught fire. Passengers were a 5 year old boy and the driver was a 63 year old male. Seven vehicles were destroyed in this accident.
- Depew, NY, USA
2005 Jeep Cherokee rack steering went out already and obviously Jeep won't back this for its not under "warranty". but when you call they say if you get it fixed by one of our guys you "may" qualify for special financing"...what is that all about?..."special financing"...so they can make more money off you?...this Jeep is literally driven about 14 miles a day 5 days a week on the highway to and from work. The rest of the time we drive our car to save on gas. I just can't believe the rack steering would go out already!!. $1088 dollars later. A vehicle this young should not have steering problems. Has there been others with the same problem on their Jeep"
- Holland, OH, USA
The contact owns a 2005 Jeep Grand Cherokee. After attempting to proceed from a complete stop and making a left turn at 5 mph, the vehicle made a 360 degree spin. The contact's wife previously experienced the failure on two separate occasions. The contact purchased four new tires, but the failure recurred on May 2, 2008. The failure always occurs when the vehicle is turning left at low speeds. The vehicle had just been serviced at the dealer for its 30,000 mile maintenance and no failures were identified at that time. The failure mileage was 31,100.
- Indianapolis, IN, USA
***several problems with 2005 Jeep Cherokee Laredo 3.7*** just after purchasing this vehicle in Feb 2006 dealer had to replace the air conditioner because it would only work at one speed. After that the transfer case and shifter had to be replaced, next the windshield began to leak molding the carpets, next the steering wheel began making loud clicking noise when making deep turns, vehicle also has severe hesitation when going up hills, now my mechanic says there is transmission fluid all under the vehicle. Have also bumped my knee against the key resulting in stalling. Worst of all only getting 12-14 mpg!!!!!!have owned Jeep in the past, very unhappy with this one.
- Bonnyman, KY, USA
- Lake Forest, CA, USA