This is the third time I receive a letter on the mail from Jeep named as "important safety recall information" stating that my car has been recalled due to a defect relating to motor vehicle safety, more specifically: Unintended change in ignition switch position that implies a safety risk. I went on the safecar.gov site to confirm the status of my recall and it says that there is a recall in effect on my car model but unfortunately Jeep doesn't have the part replacement yet. I want this problem fixed asap.

- Margate, FL, USA

Vehicle had an ignition switch recall (P41) which was replaced by dealer. After replacement part failed and vehicle was towed to dealer for repair March 4, 2017. Dealer informed me that the replaced ignition coil had failed and they would further repair as part of recall. Vehicle, 7 weeks later, is still not repaired. I have escalated my case from the dealership to Jeep national and vehicle still not repaired with no update. I was informed during this process that my car is a "one-off", the replacement recall part that was intended for my vehicle does not work in my vehicle and that Jeep is further researching how to repair. I am filing a complaint due to timeliness of repair. While recall repair has been free of charge, original part replacement took less than one day. Dealership has been evaluating recall part for seven weeks and still do not have any information of when vehicle will be repaired/returned. Jeep originally offered a loaner vehicle which I turned down as I was told repair would be only a couple of days. I have now requested several times for a comparable loaner vehicle while Jeep is still evaluating the repair. Jeep will not provide a loaner vehicle and I am told it is because my car is no longer under warranty. While I understand warranties, Jeep has my car because of failed recall replacement part and they will not put in original part due to recall. Jeep also closed out the recall on my vehicle. Please advise.

- Bellevue, WA, USA

The contact owns a 2007 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled and all the instrument panel warning indicators illuminated. The vehicle was able to be restarted after several attempts. The failure occurred on several occasions. The vehicle was taken to a dealer where the issue was unable to be duplicated; however, the electronic chip module was replaced. The vehicle was serviced per a technical service bulletin, but the issue persisted. The manufacturer was notified of the failure. The failure mileage was 19,000.

- Killeen, TX, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at various speeds and making a right turn, the vehicle stalled. As a result, the contact crashed into a stop sign and the bumper of the vehicle detached. The contact was able to resume driving. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

- Greenbay, WI, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle would independently start, an abnormal anti-freeze odor was present inside the vehicle, and the shifter was difficult to operate. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 141,000.

- Racine, OH, USA

The contact owns a 2007 Jeep Grand Cherokee. While driving various speeds, the vehicle inadvertently lost all power. All the warning indicators illuminated on the instrument panel. When the vehicle was restarted, it operated normally. The vehicle was taken to a dealer where it was diagnosed that the main computer and throttle body needed replacement. The vehicle was repaired, but the issue persisted. The vehicle was repaired per NHTSA campaign number: 14V438000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was approximately 191,000.

- Cumberland, MD, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Holbrook, NY, USA

Left turn signal remains on with switch in neutral position at all times

- Philadelphia, PA, USA

The original problem was a battery light that came on when the car was being driven during a light rain. The solution suggested by our normal mechanic (who is very good and has serviced the car for years) was to replace the alternator and then it was noted the battery was bad. It was replaced since it was three years old. After the repair the car started to die intermittently while being driven. The car was taken back to the mechanic who check the diagnostics and said it appeared to be pointing to the ignition switch (based on their diagnostic flowchart). The mechanics service technician was able to duplicate the stalling in the vehicle when he drove it. Suggested we take back to the dealer who had replaced the ignition switch tumblers during the recall for this vehicle last November. The dealer wanted a $85 diagnostic fee to just check the switch. We received a download of the diagnostic codes which appear to be related to multiple failures of ignition modules but the dealer reported his service technician had not been able to duplicate the failure. He thought it might be the tipm but was sure it was not the switch. He was unable to tell us what the failure was and said we would have to pay for more diagnostics if he was to find out what exactly it was. I took it back to my mechanic who replaced alternator. However, as I was driving the car last Saturday it died after we stopped at a railroad crossing waiting on a train and then tried to cross the tracks after the arms had gone up. The crossing T-bones into another road and a very deep bar ditch at the side of that road. The crossing was a steep incline. Almost put car in ditch. My wife would not have been able to control and stop it as I barely was able to. After reviewing other similar complaints I now believe it is the tipm. This is safety related since all safety equipment is tied to this.

- Sealy, TX, USA

The contact owns a 2007 Jeep Grand Cherokee. The vehicle was repaired per NHTSA campaign number: 14V438000 (electrical system, ignition), but the repair did not correct the failure. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

- Mulberry, FL, USA

Soon after the P41 ignition switch recall, while driving 1 mile, the instrument cluster gauges stopped working-speedo, gas, etc, all warning lights illuminated. Information messages in the ic noted "service required : and transmission -over the temperature allowed U1403, U1411, U110E, U110F and others all implausible signals to ic. While driving transmission an road speed decreased immediately while at speed and engine and transmission to not operate in a predictably safe operation. These are the symptoms that the recall was to repair. What is the next step?

- Burlington, WI, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Holtsville, NY, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the service engine soon warning indicator illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the dealer refused to schedule an appointment for two weeks due to the volume of repairs that needed to be performed. The manufacturer was not notified. The failure mileage was approximately 148,000. Parts distribution disconnect.

- Walled Lake, MI, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle failed to start for fifteen minutes. The failure occurred after the vehicle was serviced per NHTSA campaign number: 14V438000 (electrical system). The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.

- Honolulu, HI, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle randomly stalled without warning. The contact received a recall notice for NHTSA campaign number: 14V438000 (electrical system). The dealer indicated that the repair would not be completed due to the contact having an aftermarket auto starter in the vehicle. The dealer provided no recommendation and the contact was to check with the manufacturer to determine when the vehicle would be scheduled for a recall repair. The failure mileage was not available. Parts distribution disconnect.

- Anchorage, AK, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that there was a sudden loss of power after the dealer completed a repair for NHTSA campaign number: 14V438000 (electrical system). The contact was not experiencing a failure before the recall repair was completed. The manufacturer's recall remedy did not provide a solution and the vehicle continued to randomly experience the sudden loss of power. The manufacturer was notified of the failure. The failure mileage was not available. Updated 08/04/16

- Danville, IL, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Patchague, NY, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle hesitated to start without warning. The contact mentioned that the failure started to occur after the vehicle was repaired under NHTSA campaign number: 14V438000 (electrical system). The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 61,900.

- Harahan, LA, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle stalled and stopped. It took numerous attempts to get the vehicle to start or for it to turn to the off position. Prior to the failure, the vehicle was remedied under NHTSA campaign number: 14V438000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

- Harahan, LA, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- South Park, PA, USA