The contact owns a 2007 Jeep Grand Cherokee. While driving at 35 mph and making a left turn, the vehicle stalled and another vehicle crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained injuries to the head and neck that required medical attention. A police report was filed. A week later, the vehicle was towed to the dealer where it was diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Yakima, WA, USA

The contact owns a 2007 Jeep Grand Cherokee. While driving at 55 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired due to part unavailability for NHTSA campaign number: 14V438000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 90,000. VIN tool confirms parts not available.

- Fennimore, WI, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in September of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The manufacturer was not notified. The contact had not experienced a failure.

- Churchville, VA, USA

The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 55 mph, the vehicle stalled without warning. The vehicle was towed to the dealer on three separate occasions after being repaired under NHTSA campaign number: 14V438000 (electrical system). The remedy was insufficient and failed to correct the failure. The failure persisted and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,564.

- Dover, DE, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at approximately 25 mph, the vehicle stalled as the brake pedal was depressed and failed to respond without warning. As a result, the contact crashed into another vehicle. The air bags failed to deploy. The contact sustained a head injury and the driver of the other vehicle sustained a head injury, which both required medical attention. A police report was filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 38,000.

- Troutman, NC, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the steering wheel seized and the entire instrument panel illuminated. The failed occurred several times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000. The VIN was not available. Updated 05/20/16 updated 05/24/16/

- Honolulu, HI, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Wharton, TX, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 2/4/16 updated 02/16/16

- Ilion, NY, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 02/05/16 the consumer stated the ignition switch was replaced. Updated 03/01/16.

- Loudon, TN, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the ignition switch failed. The contact mentioned that the vehicle could only be started using the jumping cables while connected to the battery. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

- Houston, TX, USA

The contact owns a 2007 Jeep Grand Cherokee. While driving at 10 mph, the engine stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the failure. The failure mileage was approximately 170,000.

- Coral Springs, FL, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at approximately 15 mph, the check engine warning light illuminated, the odometer and RPM were abrupt, and the vehicle was stuttering and would not accelerate. The failure recurred numerous times. The vehicle was taken to an independent mechanic where the failure was undetermined. The VIN was included in NHTSA campaign number: 14V438000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- San Antonio, TX, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Alpena, MI, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the window leaked water inside the vehicle. In addition, the windshield wiper mechanism did not emit fluid causing the wipers to be unable to clean the windshield. The vehicle was taken to the dealer but was not diagnosed or repaired. The failure mileage was not provided. Additionally, the contact received notification of NHTSA campaign number: 14V438000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

- Walterboro, SC, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Boynton Beach, FL, USA

The contact owns a 2007 Jeep Grand Cherokee. While driving and making a turn, the vehicle stalled. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part for the recall was not available. The vehicle was taken to a dealer where the ignition switch was replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 127,717.

- Keevletown, VA, USA

The contact owns a 2007 Jeep Grand Cherokee. While driving at 35 mph, the engine stalled without warning. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 27,000. The VIN was not available.

- Fort Collins, CO, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Update 01/13/16 MA updated 01/22/16.

- Pasorobles, CA, USA

2007 Jeep Grand Cherokee. Consumer writes in regards to ignition switch recall notice. The recall letter stated the parts were not available.

- Shrewsbury, NJ, USA

The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Bellingham, WA, USA