10.0

really awful
Crashes / Fires:
8 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
46,986 miles

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« Read the previous 20 complaints

problem #30

Dec 082011

Grand Cherokee 4WD 8-cyl

  • 51,300 miles
Driving approximately 55 mph on interstate, vehicle suddenly lost power and steering control tightened. Gas gauge went to E, mph went to 0. vehicle started immediately after it came to a stop. Took vehicle to dealership and they could not duplicate the problem. Was not satisfied with having my Jeep returned to me without identifying solution. Mechanic's best guess was that he could replace power module - total integrated power module was what mechanic replaced. Well, Jeep stopped five additional times in last 21 days. Four out of five times, vehicle shut down on a slight decline (neighborhood dip or exiting gas station). Vehicle did start immediately after it came to a stop. Dealership still cannot duplicate the problem. Frustrated with not having my primary family vehicle available.

- Dallas, TX, USA

problem #29

Apr 012011

Grand Cherokee

  • 67,000 miles
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the electrical module was burning through wires. In addition, the vehicle would stall sporadically and would often fail to start. The dealer informed the contact that the electrical module was defective and needed to be replaced. The manufacturer was aware of the failure but failed to offer any assistance. The vehicle was partially repaired and was no longer drivable. The current mileage was 76,000 and the failure mileage was 67,000.

- Putnam, IL, USA

problem #28

Nov 122011

Grand Cherokee

  • 52,000 miles
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle stalled while he was stopped. The contact also stated that the vehicle would stall while driving approximately 60 mph. The vehicle would successfully restart after stalling. The vehicle was taken to an authorized dealer and the contact was informed that the failure may be due to the battery. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 08V059000 (electrical system). The failure mileage was 52,000.

- Petersburg, NY, USA

problem #27

Nov 292011

Grand Cherokee 4WD 8-cyl

  • 32,200 miles
There is a recall (#89275) for improperly manufactured front control modules on certain 2008 Jeep Grand Cherokee. I own one such make and model (bought it used in June 2011), and am being told that I may have to replace my front control module by a service writer at the local Jeep dealer. It would not start this morning at all. Since August there has been intermittent malfunctions in the automatic start, navigation system and power seat settings, and parking assist, too. I am being told separately by the Jeep national recall center that the recall is VIN-specific and does not impact my particular vehicle. Is this a legitimate explanation of fact by Jeep?

- Worcester, MA, USA

problem #26

Nov 102010

Grand Cherokee 4WD 8-cyl

  • 42,018 miles
Vehicle stalled at around 20 mph and could not restart (engine would not turn over) for several hours. After several hours, vehicle started fine for dealer. Dealer could not find root of the problem. Behavior seems similar to recall NHTSA campaign id 08V059000, but this vehicle is not on the recall list.

- Cedar Park, TX, USA

problem #25

Aug 092010

Grand Cherokee 4WD 8-cyl

  • 32,393 miles
There are two main issues: Stalling and no start. Stalling issue - vehicle began to stall on 8/9/10 on a random and intermittent basis while driving at varying speeds. The stalling appears to have stopped after the last service was completed on 7/25/11. The following information relates to the stalling issue. Each date is separate visit to dealership: 8/13/10 - performed diagnostic test, with no fault codes stored. Checked wiring to pdc and front control module. Road tested for 55 miles. Could not duplicate customer concern. 9/2/10 - replaced wireless ignition node - (due to a bind, stick or seize). 10/27/10 - replaced throttle body. Found the throttle body to be binding. 7/25/11 - performed diagnostic test, found a stored code for the crankshaft sensor. Could not duplicate concern. Replaced sensor. No start issue - this is defined as turning the key to the start position but would not crank. Fuel pump would turn on after a few seconds. All electrical systems were fine. Battery was full strength. In all of these cases, the car would start up without a problem within 24-48 hours after the no-start incidents. The following information relates to a "no start" issue. Each date is a separate trip to the dealership. 5/30/11 - vehicle towed in on Saturday. Service technician started vehicle up three times on Monday. Let sit overnight and started right up on Tuesday. Battery tested fine. No codes in system. 7/25/11 - diagnostic scan, replaced crankshaft sensor (see stalling) 7/26/11 - vehicle towed to dealership. Duplicated no-start issue. Replaced engine wiring harness. Service advisor extremely confident that this was the issue. *after speaking with the service advisor today, he had told me that they had replaced several wiring harnesses on the 2007, 2008 G. Cherokee experiencing same issue since my service on 7/26/11.

- Chadds Ford, PA, USA

problem #24

Jul 272011

Grand Cherokee

  • 53,000 miles
TL - the contact owns a 2008 Jeep Grand Cherokee. The contact stated while driving 40 mph the vehicle stalled. The vehicle was taken to the dealer who was unable to diagnose the failure but decided to replaced the wireless control module and keys as a temporary fix. The remedy failed to repaired the vehicle. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in recall NHTSA campaign id number: 08V059000 (electrical system). The vehicle was not repaired. The failure mileage was 53,000 and the current mileage was 54,000. Rvk

- Birmingham, AL, USA

problem #23

Jul 272011

Grand Cherokee

  • 49,000 miles
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving 10 mph, the vehicle suddenly stalled. The vehicle was pulled over to the side of the road and shifted into park. Upon restart, the vehicle operated as normal. An authorized dealer was notified and the contact was informed the vehicle was not included in the recall associated with NHTSA campaign id number 08V059000 (electrical system). The failure mileage was 49,000.

- Mastic Beach, NY, USA

problem #22

Jul 202011

Grand Cherokee

  • 55,000 miles
While braking going into a right-hand-corner the lights on the dashboard came on and the engine stalled. The vehicle came to an immediate complete stop on the road. Luckily there was no car following me as otherwise there would have been a dangerous rear-end collision. Could not restart the vehicle. It was taken by truck to the Jeep garage. A fuse connected to more than 30 applications had blown. When replaced the car functioned. Garage spent 2 days searching but could not diagnose the cause of the problem with the fuse. Charged me 300 usd. Two days later the engine stalled again while braking in a right-hand-corner. The vehicle has now been in the garage for 2 days for diagnostic testing and further checks. No resolution to the problem has yet been found. The vehicle is 2 years, 7 months old so the repair is not covered by the manufactures warranty.

- Aspelt, 00, USA

problem #21

Feb 102011

Grand Cherokee

  • 35,000 miles
The contact owns a 2008 Jeep Grand Cherokee. While driving approximately 50 mph the vehicle suddenly stalled. The contact was able to start the vehicle after placing the gear shift in neutral and turning the key in the ignition. The failure was diagnosed by two dealers where the technicians were unable to duplicate or diagnose the failure. The failure occurred while driving at different speeds intermittently. The contact stated the failure occurred approximately eight times. The vehicle was not repaired. NHTSA campaign id number: 08V059000 (electrical system) recall could be related to the failure. The manufacturer was contacted and stated the VIN was not included. The approximate failure mileage was 35,000.

- Port Ludlow, WA, USA

problem #20

Jun 172011

Grand Cherokee

  • 38,000 miles
1) operated left turn signal 2) tone then error messages (a) service suspension (B) check gauges. All dash indicate lamps came on - ABS, esp, air bag, check engine etc. Turn signals became inoperative. A/C became inoperative, hazard lights inoperative, fuel gauge inoperative, tachometer inoperative, speedometer inoperative. Consequences: Risk of accident due to distraction by warning tone and all indicator lamps lighting suddenly while driving. Risk of accident due to inoperative turn indicator signals and inoperative hazards. Unknown whether ABS system working since ABS warning lamp was lit. Unknown whether air bag system was operational since air bag warning lamp was lit (3) shut off engine and after a few minutes restarted - no change all lamps lit. Left turn signal remained lit but not flashing even with key off. Called Jeep dealer service suggested pulling iod relay. No improvement. 2 more restarts with extended (more than 1 hour) vehicle off and all lights cleared except check engine. Do not know cause of problem yet. Car was taken to Jeep dealer. No fault codes were detected. Dealer had no information

- Barrington, NH, USA

problem #19

Apr 102011

Grand Cherokee 4WD 6-cyl

  • 38,556 miles
Car stalls when trying to start it. Car's engine shut off while driving 50mph on a main highway - had turn ignition off and then back on to restart. Car would not go over 25 mph - finally got into shop and was told I needed a new transmission control module.

- Newark, DE, USA

problem #18

Jun 152009

Grand Cherokee

  • 10,000 miles
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that when driving at various speeds, the interior lighting, exterior lighting, heater/air conditioner, turn signals, and the windshield wipers would fail sporadically. In addition, the contact was attempting a left turn when the vehicle stalled without warning. The vehicle was inspected by the dealer and they were unable to diagnose any of the failures. The vehicle was not repaired. The failure mileage was approximately 10,000.

- Jefferson City, MO, USA

problem #17

Mar 112011

Grand Cherokee

  • miles
Electrical problem: Liftgate open- indicator problem alarm on car has triggered several times and inside indicator light on dash says liftgate is open. After checking and closing - message does not end. Upon driving vehicle all interior lights are on, day or night. On locking with key fab vehicle horn does not sound as it usually does. Alarm not set. Precursor of more serious electrical problem"?"

- Clarkston, MI, USA

problem #16

Feb 282011

Grand Cherokee 4WD 6-cyl

  • 35,000 miles
I have a 2008 Jeep Grand Cherokee that just will not start. Not a battery problem. Started with windshield wiper problems where the wipers just stayed erect and only worked on high. This happened two times 10/1/2010 and 12/26/2010. Always started working again before I could see dealer. Always happened when either rain or snow was present causing a danger of collision. On Monday 2/28/2011 it just would not start. Interior light lit, could not shift into neutral or any other gear. Could not get any help or even a call back from dealer, and two corporate managers never returned my call as they promised. When I finally spoke to corperate, both corporate managers were rude and condescending, dealers all going out of business locally in NJ but no will confirm that. Lots are empty. I found service in another county. He fixed it. He claims it was a wire control module and my key fobs also needed to be reprogrammed. These are identical problems to other complaints filed. Similar complaints all over the internet. I know three other people how had a similar experience. One has a 2008 Jeep Liberty.

- Lincoln Park, NJ, USA

problem #15

Oct 162010

Grand Cherokee 4WD 6-cyl

  • miles
When manually trying to shift my 2008 Jeep Grand Cherokee from 3rd to 4th gear the rpms just keep going up and doesn't go into gear the dealership fix this problem 3 times already their seems to be no end in sight, I have talked to many other Jeep people online and it seems to be a problem with many others with the 3.7 V6 4X4 its a big deal when your driving on the L.I.e. and you have to pull over and try to get back on !!!!

- Medford, NY, USA

problem #14

Oct 272010

Grand Cherokee

  • 55,000 miles
The contact owns a 2008 Jeep Grand Cherokee. The contact attempted to start the vehicle but it would not crank. Once the contact tried several times, he was able to start it. He was driving approximately 10 mph when the vehicle suddenly stalled. The vehicle was towed to a local repair shop where the electronic fuel pump was replaced. The failure occurred intermittently. The contact stated that all the rear exterior lights and windshield wipers intermittently did not function. The contact called the manufacturer who stated that the vehicle was not included in recall 08V059000 (electrical system). The vehicle had not been repaired. The failure mileage was approximately 55,000 and the current mileage was 57,212.

- Friendswood, TX, USA

problem #13

Aug 012010

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 38,000 miles
The contact owns a 2008 Jeep Grand Cherokee Laredo. The contact stated that the key fob did not recognize the ignition and would not start; it would also stall. The failure occurred intermittently at least four times. The vehicle would only start until the computer system rebooted. The vehicle had not been repaired. The failure mileage was approximately 38,000. Updated 01/24/11 the consumer stated the fuse circuit box cover which labeled and diagramed the location of the fuse for the related electrical system had the wrong cover on it. The consumer stated it was a Dodge fox box cover. Updated 03/18/11

- Dover, DE, USA

problem #12

Jul 252010

Grand Cherokee

  • 18,038 miles
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while driving in traffic the instrument warning lights shut off and the vehicle stalled. The dealer stated that they could find no failure codes. After stalling three times the dealer replaced the fuel pump. The vehicle stalled again and the air conditioner stopped working. The dealer stated that they found no failures but she could bring the vehicle in for diagnostic testing. The contact stated that there was an electrical system recall NHTSA 08V059000, for the stalling issue but the owners VIN was not included. The vehicle was not repaired. The failure mileage was approximately 18,038. The current mileage was approximately 18,750.

- Pound Ridge , NY, USA

problem #11

Feb 102010

Grand Cherokee

  • 16,000 miles
The contact owns a 2008 Jeep Grand Cherokee 4X4. While driving at approximately 10 mph, the vehicle stalled without warning. The contact was able to restart the vehicle as it resumed normal operation. The dealer advised that the remote key starter would need to be replaced. The keys were replaced yet the failure recurred fifteen times.it would often take several attempts to restart the vehicle. The dealer replaced the ignition system computer switch. The contact was provided with a new set of keys three times but to no avail. The contact was able to locate NHTSA recall campaign id number: 08V059000 (electrical system) but was advised by the manufacturer that her VIN was not included. The failure persisted. The failure mileage was 16,000 and the current mileage was 17,900.

- Wayne, NJ, USA

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