10.0

really awful
Crashes / Fires:
8 / 44
Injuries / Deaths:
9 / 0
Average Mileage:
51,446 miles

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« Read the previous 20 complaints

problem #730

May 022023

Grand Cherokee 8-cyl

  • miles
My 2011 Jeep Grand Cherokee has had an issue with the Total Integrated Power Module since the year I bought the vehicle new from an authorized Jeep dealer. I have since taken it to Rentschler Chrysler Jeep of Slatington PA multiple time and had the vehicle misdiagnosed (even though I told the service manager that I thought it was the TIPM). The finally did a re-wiring of the TIPM as per the recall that was eventually initiated. Since then I have taken my car back multiple times as the issue is not resolved. My vehicle shuts off when driving multiple times a year. This has happened at inopportune times such as braking, going down hills, going through intersections and turning. The re-wiring of the Total Integrated Power Module has not fixed my vehicle and I told the service manager this. The most recent visit to the dealer resulted in me paying for a crank sensor to be replaced. This has not fixed the issue, as my vehicle shut off while driving again. I do not believe the re-wiring of the TIPM has corrected the recall of my vehicle and the service manager said I could buy a new TIPM. I believe this is wrong and I have spent so much time and money on this vehicle. This is putting me and my passengers in a dangerous situation every time I drive my car.

- Kempton, PA, USA

problem #729

Apr 142023

Grand Cherokee

  • miles
This vehicle stops while driving. It happens when it comes to a stop or slow down. Will turn off. In some instances I have lost my power brakes. This has been happening since November of 2022. The dealership has replaced the recall part, the fuel pump relay. Still happens. They thought it could be low transmission fuel. No, still happened. They have driven it over 100 miles and it wouldn-??t replicate for them so they say they cannot fix it because there is no check engine light on. This is a safety hazard.

- Murrieta, CA, USA

problem #728

Mar 012023

Grand Cherokee

  • miles
My car went completely haywire. Windshield wipers going crazy while driving and not being able to stop them. Car alarm is going on and off without cause. Door locks going up and down. Couldn-??t start it. Take car to a mechanic he can-??t find any reason for it to be doing so. Take it to the dealer and it-??s showing no codes as to why my car would be suddenly undriveable. Photos do not do it Justice as the exterior looks normal. I have several videos of the incidents should anyone want to get in touch with me to see them

- Daytona Beach, FL, USA

problem #727

Feb 172023

Grand Cherokee

  • miles
Vehicle wiring burned out and is causing truck to not start. Mechanic has had vehicle for 2 months and cannot get the wiring corrected for vehicle to stay started. I can smell the burning through vents while driving

- Markham , IL, USA

problem #726

Apr 032023

Grand Cherokee

  • 149,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the windshield wiper started to function erratically, and the steering wheel became stiff. The vehicle was taken to the dealer and the contact was informed that the vehicle had experienced a power module failure; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.

- Wheeling, IL, USA

problem #725

Dec 202022

Grand Cherokee

  • miles
Sometimes when pushing the start button the car tries to turn over for half a second then stops. All gauges and display shows the car is on. Pushing the start button again does nothing. Must wait a minute, push brake in and push start button again and it starts. Happens many multiple times but can not narrow down to as why.

- Brookfield, CT, USA

problem #724

Mar 092023

Grand Cherokee

  • miles
SUV stalls when coming to a stop while making a right turn or while stopping at a light. Power steering and brakes quit working. There are no diagnostic codes thrown for the dealer to check into. This occurs at least three to four times a week. I only commute 4 miles a day. Fortunately everytime this occurs I have been able to come to a stop and no other cars have been near. But if a car was on the street I am turning onto I would have hit their car. The dealer has replaced a few things that could possibly be wrong but the issue does not give diagnostic code to investigate. This is a known issue with Chrysler for this year model and several other years but my Jeep Grand cherokee has no recalls for it.

- Saline, MI, USA

problem #723

Jan 052022

Grand Cherokee

  • miles
Issues with the TIPM module on my vehicle. It causes electrical issues within the vehicle as well as shutting down when moving or at a light or stop sign. The local dealership says nothing can be done. It is a safety issue.

- Apple Valley, MN, USA

problem #722

Jan 012022

Grand Cherokee

  • miles
Tipm is malfunctioning constantly draining my battery, headlight flickers random check engine codes sporadically-?? just has been a complete nightmare trying to diagnose

- Erie, PA, USA

problem #721

Oct 012022

Grand Cherokee

  • 114,051 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was an abnormal hissing noise detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 114,051. Parts distribution disconnect.

- Spring, TX, USA

problem #720

Aug 082022

Grand Cherokee

  • miles
TIPM module has gone out around 64000 miles causing throttle, starting and charging issues.

- Kill Devil Hills, NC, USA

problem #719

Sep 182018

Grand Cherokee

  • miles
Aloha i have a 2011 jeep grand cherokee that is over heating. It started when leading up to the recall for a fuel pump relay. The part didnt really exist is what the dealership mention. They would put an order in for the part but it took almost 2 months for it to come in then they put the part in jeep has never drove the same. I pulled up the code P0443 evap system I change that checked codes still had code n problem. I'm running out of option n money about to give up. Pls help is possible would like to jus get another vehicle but I spent mosr of my funds trying to find the jeep smh. Help

- Kailua-Kona, HI, USA

problem #718

Jul 252022

Grand Cherokee

  • miles
Driving for 2 mins. Came up on a red light stopped after turning green my jeep stalled

- Lakewood , CO, USA

problem #717

Jul 292022

Grand Cherokee

  • miles
While driving I lost power and had to pull over while in traffic. Dash lights started to flicker before power was lost and alternator was smoking. Fortunately was able to pull over. Research online suggests the 2012 model of this vehicle had a recall issued for a similar alternator issue.

- Houston, TX, USA

problem #716

Aug 012019

Grand Cherokee

  • 132,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle lost motive power and shut off without warning. The contact then discovered that the vehicle was included in NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to a dealer and the recall repair was completed; however, the failure persisted after the repair. After the initial recall repair, the relay was replaced twice but the failed to fix the vehicle. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 132,000.

- Grand Rapids, MI, USA

problem #715

Jun 022022

Grand Cherokee

  • miles
Problem with the PCM. No warning if goes out. Car will die and not start back up. Will not keep a charge. Windshield wipers will go on without doing anything. Can't put windows up or down. All lights on bash will light up. Lights inside and headlights will go very dim. Not safe

- Shell Knob, MO, USA

problem #714

Jun 072022

Grand Cherokee

  • miles
Malfunction of the engine RPM governor, adaptive cruise control, or Electronic Throttle Control (ETC), or some combination of all of the above. On June 7-9, 2022, spontaneous high engine RPM occurred, which resulted in vehicle speeds that were above urban speed limits unless heavy braking pressure was applied. Additionally, on rural highways, the speed setting for the adaptive cruise control was exceeded without driver input. This also required manual breaking in order to control speed. During this situation, the -??driver override -?? message would appear although no accelerator pedal pressure was being applied. Additionally, the ETC warning light would randomly light up and then clear. When the vehicle was stopped and placed in park, the engine would rev to approximately 4000-5000 RPM. Especially in congested traffic conditions, this runaway engine RPM condition is a terrifying situation. This malfunction has occurred on this vehicle before, and to a similar extent. However, the Jeep dealer could find no underlying cause. The vehicle will also occasionally operate at a higher than normal RPM, but not to the extent described here. I do have an appointment with my local Jeep dealer for June 21. I will describe the issue with them in detail. My purpose for entering this report is to add my issue to any potential list of other Jeep owners who may have reported a similar issue.

- West Richland , WA, USA

problem #713

Sep 092021

Grand Cherokee

  • miles
I have gone back and forth to the dealership since I purchased my Jeep. It-??s been a horrific time dealing with all of the issues. Seatbelt sensor-??s, windshield sensor, fuel pump problem over and over. I-??m alive by the grace of God, while on the freeway the Jeep latterly stop. Completely died on me. Nothing to warned me simply shut off. For the longest all I got from the dealership was no replacement was available. Finally in December 2021 it was replaced. But right after I drove off the lot the air bag light came on, I returned to the service department and once the service technician turned on the Jeep- nothing came on. So I went home a few weeks later the same thing on and then off. It would stay on for a couple of days then off. Now it-??s on for months and off for about a day two the most. The lights on the dashboard are continuous flickering on and off. I-??m so tired of all of the problems this vehicle has it-??s ridiculous. I need some one to please look into this. I have spent over $5000 dollars on diagnostic testing and repairs from extra work other then the normal expense-??s. I-??m at the end of my patience with this.

- Moreno Valley , CA, USA

problem #712

Nov 152021

Grand Cherokee

  • 190,000 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the local dealer who diagnosed that the fuel pump relay was faulty and needed to be replaced. The fuel pump relay was replaced under NHTSA Campaign Number: 19V813000 (Electrical System) however, the failure recurred. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 190,000.

- Alpena, MI, USA

problem #711

Sep 152021

Grand Cherokee

  • 104,941 miles
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that on multiple occasions the vehicle would not start while pressing the START/STOP button. The contact indicated that the failure was corrected while tapping the TIPM and then pressing the START button. The vehicle was taken to the local dealer who was unable to duplicate the failure and no issues were found. The contact indicated that on several occasions the vehicle stalled without warning. On one occasion the vehicle lost motive power while entering an intersection. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 104,941.

- Indianapolis, IN, USA

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