I driving getting ready to turn the corner and my Jeep just dies. The radio and everything stays on but I less power steering and brakes are hard to push and no gas. If I put it in park and try to restart it's does start without a problem.. it has done this a couples times before.. there was a time a couple months ago when I was sitting at a stop light went to go and couldn't.. and then one other time 2 weeks ago also trying to turn a corner (it's all at random when it happens no warning ) there are no warning lights

- Kearney, NE, USA

My 2001 Jeep Grand Cherokee has a defect on cylinder# 2 apparently there was no recall even though it is a defect. My lights would flicker in drive sitting at a red light, still does, and now the engine is starting to run rough, after more and more research come to find out this is an issue with these Jeep never a recall but there was an extended warranty that was put out by Chrysler 10 yrs or 150,000 miles. Just found this out a couple of days ago, I have 152,000, so they would not honor their warranty. I have documentation that cylinder 2 was an issue in 2017 I have documentation where my car was diagnosed when it had 95,000 miles at the time it was wasn't a dealership so they wouldn't accept it. Its going to cost me around $4,000-$6,000 to get it fixed, not sure why it has to be dealership documentation, I feel that Chrysler has been hiding this from consumers to save money and let the consumer take the fall for a defect that they were aware of. Why cant this be recalled" regardless of miles, very disgruntled with Chrysler for putting out products that have issues, I have taken my Jeep to every recall it has had and its been about 5 of them. I love the Jeep but the mechanical and electrical of Jeep has many issues would not recommend to anyone. How many people have to have these issues in order for it to be recalled"

- Ringgold, GA, USA

My battery light came on so I pulled over at an advanced auto and had the battery checked. This was on my way to work. They tested my battery and said the battery that I had just replace 3 months earlier had a bad cell. How is that possible? I had it replaced and then tried to start the vehicle to test the alternator. At that point my alternator started smoking after the vehicle started. They said my alternator wasnt charging enough and it needed replaced. At this point I had to disconnect my battery to stop the alternator from smoking. When I did this, my battery felt unusually hot. Got it tested and it blew my battery. I replaced the battery and the alternator and then the starter was not functioning at all. I replaced the starter and there was no change. The starter was not getting any power. As im reading through the complaints section the only two things it could be it seems is the tipm or the PCM. This seems like it should be a major safety concern and should be looked into before someone gets hurt. Maybe could be a class action lawsuit on Jeep as it should stand behind its product.

- Newport News, VA, USA

I previously reported that this 2011 Jeep Grand Cherokee (3.6 pentastar engine) stalls without warning. The vehicle has stalled at least twice in August, numerous times in September, and already twice this month (October). What is more concerning is there is no check engine light the warns of the pending stall condition. Also, I have had the thermostat, lifters, tappets, rocker arms, cylinder head, spark plugs, and ignition coils replaced and problem seems to be getting worse. The vehicle was taken to the dealer (koons tysons corner). The dealer cannot read any active or stored codes for the stalling issue. Additionally, the shop foreman advised that it appeared to be the fuel pump. I ordered the $540 fuel pump and had replaced on Monday October 7, 2019 for an additional $630. Ironically enough, the vehicle stalled going home and the fuel pump repair did not fix the issue. The mechanic and service advisor now say that I should replace the PCM and then the tipum if all else fails. This is an additional $3,000 in estimated service that they cannot guarantee that will fix the issue. The most concerning thing is that Chrysler will not be held accountable for this. I have also filed a complaint with fca, whom initially just closed the case. I then filed another one today and requested to speak with a case manager, which is pending (no faith at this point). It should also be noted that fca is aware of this issue as addressed in the recall: Chrysler is recalling 188,723 2011 Dodge durango and Jeep Grand Cherokee SUVS in the U.S. because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning."

- Nanjemoy, MD, USA

Our Jeep Grand Cherokee caught fire while sitting in the carport under our home unattended and unpowered on August 25 2018. The 2011 Jeep Grand Cherokee was serviced by the spitzer Chrysler Jeep dealer in homestead Florida on August 22 2018 for recall R71/NHTSA 15V-879 plus two other items. The vehicle was picked up late on Friday August 24 and driven home where the vehicle remained parked until it caught fire the next morning around 1135. I had just walked past the car at around 1130 and everything was fine. By 1155 we noticed smoke coming from under our home and I rushed down to find a blazing inferno. I called 911 and immediately started fighting the fire to prevent my home from catching fire and burning down. Fire inspections were completed by the state fire marshall, usaa insurance fire inspector, fca Chrysler fire inspector, and zurich insurance fire inspector. The recall and fire was caused by a faulty manufacturing and assembly process. Fca Chrysler choose to deny any responsibility in building a defective vehicle and developing a recall which once applied made our vehicle more likely to catch fire. Our Grand Cherokee is not the only vehicle to catch fire after the recall was applied. A quick search on the internet will find others that have burned post recall. My insurance carrier relayed to me that one agent had advised a friend not the have the recall done as some cars were burning post recall. While fca Chrysler is trying to place blame on the dealer who applied the recall the facts and other inspections do not support that conclusion. Fca Chrysler has denied any responsibility and considers the case closed as they do not want to be faced with another 600,000 to 700,000 vehicle recall Jeep Grand Cherokee or Dodge durango vehicles covered under this recall.

- Key Largo, FL, USA

Alternator recall already exists for this 2011 production 8/2010, 3.6 ltr. 160 amp. My battery light is on and dealer said its probably the PCM. Quoted 850 for part.my VIN doesn't show up on above recall, even though all qualifying criteria is met. Why? car will stall when battery is dead. Cant be driven at night. Disablec vet caregiver.

- Newfield, NJ, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the high beam headlights remained illuminated. In addition, the power locks were inoperable and the power outlet failed. An independent mechanic noticed that a wire attached to the totally integrated power module (tipm) had burned out. The contact took the vehicle to dick scott Chrysler Dodge Jeep Ram Plymouth (located at 684 w ann arbor rd, Plymouth, mi 48170, 734-259-2023) who stated that the tipm needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to an unknown recall. The manufacturer was made aware of the failure and informed the contact that despite the vehicle matching the criteria of the vehicle's included in the recall, the VIN was not included. The contact was referred to NHTSA. The approximate failure mileage was 156,000.

- Southfield, MI, USA

My vehicle has stalled twice with my children in the car due to the listed recall in which Chrysler has already replaced once! this did not fix the problem and is currently at the dealer again for diagnoses because I am scared for my life to drive this vehicle. Can you please help! I was in motion going 55 miles an hour in the fast lane when the vehicle stalled for no reason. The Jeep service tech has linked it back to the same fuel relay and this could be a fatal problem if not fixed. Please I have three kids and myself that could be injured if this is not addressed asap!! Chrysler is recalling 188,723 2011 Dodge durango and Jeep Grand Cherokee SUVS in the U.S. because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning, " according to the National Highway Traffic Safety Administration. The SUVS are equipped with either a 3.6-liter V6 or 5.7-liter V8 engine. "in the affected vehicles, the fuel-pump relay inside the totally integrated power module may fail, causing the vehicle to stall without warning, " said NHTSA in its summary of the problem. "a vehicle stall increases the risk of a crash." This is part of a global recall of an estimated 230,760 Chrysler SUVS, including 15,898 in Canada, 7,126 in Mexico and 19,013 outside the nafta region. Chrysler said it is unaware of any accidents or injuries linked to the recall. It added that no other vehicle functions, including airbag deployment, are affected by the fuel-pump relay. The affected SUVS were built from January 5, 2010 to July 20, 2011. Dealers will replace the fuel-pump relay with one external to the totally integrated power module. The recall is expected to begin on October 24. Owners can contact Chrysler at 1-800-853-1403.

- Nanjemoy, MD, USA

Purchased 5/19. Reported engine stall while driving to NHTSA. Took vehicle to dealer for brake recall. Tech said air in brake lines may have caused problem. Did not stall for a month and assumed solved. Started again in August. Very dangerous vehicle. Stalls when slowing for right hand turns and left turns crossing traffic which almost got me into a crash on a highway. Others have reported same issue and no response from manufacturer. Cannot take passengers as this is a pending disaster and is unsafe

- Parkersburg, WV, USA

The fuel pump relay is defective. This has already been recalled but the patch "fix" Jeep does does not solve the problem completely and they know this. There is an issue with the computer which does not send correct signal to fuel pump. On start car will not start often because it is not receiving any fuel. I am afraid this cheap "fix" Jeep came up with will cause the fuel to go out while driving. The biggest defect with the car is the V-8 hemi cam shaft and lifters. Every mechanic I have taken my car too has said that Jeep knows it is a problem but will not fix. I was driving 70 mph when my Jeep lost power and the check engine light came on and started flashing which with the loss of power cause me to just about have a wreck on the highway. It was a very scary scenario. I took it to my trusted mechanic who foudn a cylinder 2 misfire & performed a tune up and he said I needed to report the problem to Jeep as they are known to have sever problems. The dealer charged me to "diganose" the problem and reported back that the lifters and cam shaft need to be replaced. This has been such a bad problem for Jeep the lifters have been on back order multiple times but they will not admit it is a problem. My car has less than 100,000 miles and has been meticulously maintained and now lookin G at rebuilding an engine and Jeep will only provide 2 year warranty or the work, which shows they have no trust in the fix and there is a fatal flaw with the V-8 hemi. Please force Jeep to honor their customers and correct the known mistakes with their engines.

- Wilson, NC, USA

This vehculo has stalled repeatedly. Two tipim-7 have been replaced. One covered when I did not own the car, one when I did to over 1,200 in fees. Then it repeatedly happens again and I get it serviced again and they try to say that it was a relay fuel switch. All work has been done by a supposedly relyiable Jeep dealership. Again it is happenening. I have all paperwork and video and at 60 yrs old I have a conscious and would not be able to sell or trade in knowing this. All of my adult friends have witnessed this in my vehcal and also have recorded. Ridiculous. I have owned Jeep proudly my entire life. Will never again, and I tell all the problems with this not being stood behind with Chrysler. I've instructed when I do get broadsided to tell my story and show the videos. Again I will ask if you'd like me to forward them on. This is a fatality ready to happen for myself. It is always in motion and always at a turn firstand then when stopping at stop signs. It is very unsafe! it has been since November of 2014 and up until today as well. 4.5 years! please I beg you to call me!

- Weidman, MI, USA

The battery light came on as I was driving home the other day (it happened while the vehicle was in motion), so I called the repair shop. The manager said that it meant my battery was not receiving a charge and to drive it straight in, so I did. He and I both smelled smoke from my vehicle when I arrived (approximately 15 minutes after the battery light came on). Upon inspection, he said that my alternator had shorted out and had singe marks inside and it had also overheated my battery. I am very concerned that it could have caught my car on fire (and the manager of the repair shop verified that it could have), especially since the battery connection is under the passenger seat inside the vehicle. He said the yellow discoloration (see photo, attached) was from overheating/singe marks. He and I could also both smell smoke from the alternator after it was removed from the vehicle, so it was definitely the cause of the smoke and smell (although my battery may have been smoking as well according to the repair shop manager). I do not believe that the alternator (and possibly the battery as well as a result) should have started smoking as this could have resulted in serious injuries and/or death.

- Gonzales, LA, USA

Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. I was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. Vehicle acts like its stuck in 4X4-making other noise while turning also having issue with dash board bubbling-possible safety concern as it may interfere with air bag deployment. I have contacted Jeep with all the above concerns, to which they state they cannot help with the problems vehicle has 103K miles. I am 3rd owner. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Radford, VA, USA

While driving on 376-E in pittsburgh for about 20 minutes at about 50-mph, I smelled an electrical burning odor. The engine coolant temperature repeatedly fluctuated between 198-250 degrees. At times engine and battery warning lights would come on, but turn off as temperature went below 230 degrees. I exited the highway pulled over in a high traffic area near my home when I saw smoke coming from under the right front side of my hood. Upon opening the hood, volumes of smoke came out. And, there appeared to be a small fire inside the alternator. I poured 3 bottles of water on the very hot alternator to put out the fire. I called aaa for a tow, but after 20 minutes the alternator stopped smoking. There is a Goodyear repair shop a block away-- the Jeep started, so I drove it there. And, canceled aaa. The Goodyear concurred that the alternator was totally fried, so I had them replace it--($700, will provide receipt if you require it). After replacing it the Jeep would not start. I called aaa again, and had them tow it to my Jeep dealership. Told them of the incident. Now they are saying I need to replace the powertrain engine control module--($1,000), that shorted out the result of the alternator failure. I need my Jeep for work, they are replacing the ptcm on Monday. I've seen alternator recalls for some 2011-2012 Jeep Grand Cherokee and Wrangler. I believe my Jeep gc should be included--#T36 and #P60.

- Pittsburgh, PA, USA

The contact owns a 2011 Jeep Grand Cherokee. While the contact's fiance was driving approximately 30-40 mph, the battery warning indicator illuminated and the vehicle stalled. The contact was unable to restart the vehicle or shift the gear selector into neutral or park. The vehicle was towed to an independent mechanic who diagnosed that the battery was overcharged by a defective alternator. The vehicle was not repaired. Chrysler Dodge Jeep Ram Fiat of South savannah (located at 8701 abercorn St, savannah, ga 31406, (912) 925-0400) and the manufacturer were contacted by phone and informed of the failure. The approximate failure mileage was 135,920.

- Savannah, GA, USA

Complete shut down: Doors locked, all electrical lights flashing, no steering, or braking, no warning. Battery light came one than the system started shutting down, while I was driving trying to enter I-25 from the feeder road in walsenburg, co. Had the Jeep towed to Toyota dealer in trinidad co who stated the alternator had gone bad, causing the complete shut down as well as frying components in the electrical system. At this point it is costing $800 plus the other components. This is the same systems that is in the Chrysler recall P60/NHTSA 14V-634. I want to know if my Jeep is covered under this recall.

- Trinidad, CO, USA

Stalls at normal operating speeds without warning. Very dangerous! has happend multiple times!!!

- Morristown, TN, USA

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle lost all power, including the key fob, power doors and locks, and windows. The vehicle was driven to northside Chrysler Jeep (812 northside dr, summersville, wv 26651(304) 712-2063) where the mechanics stated that they would not service the vehicle. The VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 127,009.

- Mt. Nebo, WV, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 40 mph, the vehicle stalled and the battery warning indicator illuminated. The contact coasted the vehicle to the side of the road. The vehicle was towed to autocentro Chrysler Jeep Dodge (barrio bairoa, industrial park, km 3.2, caguas, pr 00725) where it was diagnosed that the alternator and the electronic control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.

- Junco, PR, USA

Battery light on for a few seconds and system stop working few minutes later and battery lost it charge completely and will not hold energy. Bad alternator, can not move vehicle. Waiting to be fix.

- Rincon, PR, USA