Dash cover coming unglued affecting defrost function and may affect airbag deployement.04/01/2018

- Tulsa, OK, USA

Was involved in a collision wherein I was "T-boned" on the driver's side door/pillar while crossing a four lane intersection. My vehicle subsequently flipped multiple times before coming to a rest. I was able to crawl out of the car with my dog via the rear passenger side door. Not one single airbag deployed during the incident, including the side-impact airbags form the collision itself nor the side curtain airbags from the multiple rollovers. When I asked Jeep to investigate, I was sent a letter essentially saying: "your accident wasn't severe enough to warrant airbag deployment." - this despite, as I said, it being a multiple rollover event. My injuries consisted of soreness on my left side, a laceration on my right hand, and a heck of a bump on my head. Needless to say, I was extremely fortunate my injuries weren't worse; however, myself and practically everyone else including the officers and emts were baffled at the fact that not one single airbag deployed. I have photos of the vehicle after the wreck showing exterior damage as well as interior shots showing no airbag deployment.

- Taylors, SC, USA

My front dashboard is peeling up and I'm worried that my air bags are affected.

- Cross Lanes, WV, USA

Dashboard delaminating, buckling, bubbling full dashboard warped. Air vents are warped and don't sit properly possibly affecting window defogger. Concerned if airbag on right side would work properly.

- Novi, MI, USA

Leather dash is bubbling and peeling which is causing dash mounted windshield defroster vents to be blocked. Blocked vents can not provide heat to the windshield causing ice build-up on the windshield during cold winter months. This results in blocked/impaired vision while on the roadway which could result in a crash. The leather dash has also bubbled over the passenger airbag which could affect the deployment of the airbag during a crash.

- Dover, DE, USA

The leather from the dash is coming off and bubbling up. I am afraid this will affect the airbag deployment.

- Montgomery, TX, USA

- all lights in instrument cluster illuminated, air suspension disabled, vehicled locked out in 4X4 low, wipers activated, no exterior lights including brake lights working. - vehicle would not detect key, unsafe to operate, this occurred on 2 occasions while driving.

- West Hempstead, NY, USA

I noticed the leather dash bubbling a couple of months ago. Since then it's gotten much worse. After researching, it is the result of an incomplete process in the manufacturing from a vendor. The dash has bubbled so bad that the defrost vents asr distorted and no longer are effective. Also, it appars it could directly cause an ineffective deployment of the passenger airbag. Both are major safety hazards. After talking with both fca and a local dealership I was told there was nothing they could do. This is an issue that fca has known about for years with many complaints but refuses to correct the defect.

- Anderson, IN, USA

The leather dash cover is coming undone from the back forward and is bubbling and buckling. I am worried this will affect the airbags.

- Mobile, AL, USA

The contact owned a 2011 Jeep Grand Cherokee. While driving approximately 60 mph and attempting to make a sudden stop by depressing the brake pedal, the brakes failed. As a result, the vehicle crashed into the rear of two other vehicles. Prior to the crash, the brake pedal was depressed to the floorboard, but the vehicle did not stop or slow down. In addition, the air bags did not deploy and the driver sustained a concussion and back injury, which required medical attention. A police report was filed. The vehicle was destroyed and towed. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 122,813.

- Wayzat, MN, USA

I was in a traffic accident and the air bags and SRS system did not deploy. I was hit on the driver front door and driver front fender. Force was great enough to push me into another direction, up a curb and into property and eventually stopping at a tree. The driver door was was unable to open, and front end was crumpled. Not a single air bag deployed. There are air bags in the front seats, above the side windows, knee bolsters and steering and dash. Updated 10/1/18

- Cape Coral, FL, USA

The leather dash cover is coming loose from the underlying plastic. Effective deployment of the passenger side air bag could be affected. This is a problem Chrysler has known about for years but will not address. It is a problem with the subcontractor not completing the vacuum process when applying the leather cover to the dash. This has occurred slowly over time until it has now become a hazard.

- North East, PA, USA

Takata recall. I have a airbag light that is on. It just appeared when I started the car and stays on. I beeped the horn the other day and the following morning the airbag light just appeared on the dash board. Now I am scared that the airbag could deploy at any time while driving.

- Chicopee, MA, USA

2011 Jeep Grand Cherokee overland summit. Consumer writes in regards to sudden vehicle acceleration. The consumer stated the vehicle suddenly accelerated into the rear of a truck, flipped multiple times, and rolled approximately 30 feet down an embankment. The airbags did not deploy. The seat belt failed to lock causing the consumer to suffer a broken eye socket. The passenger was killed. The vehicle was totaled.

- Dallas, TX, USA

Car stalls without warning. Collided with tree, major front end damage. No power steering, power brakes, no air bags were deployed, seat belts did not tension. Vehicle had stalled previously and take to dealer. Dealer replaced ignition coils and said problem was fixed.

- Northridge, CA, USA

Takata recall the red warning light for the air bag came on for no reason it happened when I was stationary and started the car in my garage. I have 114500 miles on it.

- Tyler, TX, USA

Leather dash is delaminating and bubbleling around airbag.

- Vero Beach, FL, USA

Leather dashboard has wrinkled to an extent it could affect the deployment of the front airbags.

- Atlanta, GA, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 25 mph, the contact's vehicle was struck on the rear passenger side by another vehicle. The air bags did not deploy. A police report was filed and injuries were sustained, which required medical attention. The vehicle was towed to a collision shop and later towed to the dealer for diagnostic testing. The approximate failure mileage was 80,000.

- Buffalo, NY, USA

The contact owns a 2011 Jeep Grand Cherokee. While driving approximately 45 mph, the air bag warning indicator illuminated. The failure occurred approximately four other times intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.

- Porterville, CA, USA