10.0
really awful- Crashes / Fires:
- 5 / 83
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 42,548 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Vernon, NJ, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
- New Orleans , LA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
- Utica, MI, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 15V115000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that parts would not be available until August 28, 2015. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure.
- Arlington , TX, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that when the brake pedal was depressed, the vehicle hesitated to respond and was difficult to stop. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes hydraulic),14V391000 (electrical system), and 15V115000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to deliver the part to do the repair. The approximate failure mileage was 50,000.
- Grapevine, TX, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
- Red Bank , NJ, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Smithfield , PA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system) however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Henrietta, TX, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign numbers: 15V115000 (electrical system), 14V634000 (electrical system), 14V391000 (electrical system), and 14V154000 (service brakes) were received in 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Fremont, OH, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system); however, the recall part needed was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.
- Los Angeles, CA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Corpus Christi, TX, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Pittsburgh, PA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the contact heard an unusual noise coming from the rear end of the vehicle. The vehicle then began to shake violently. The vehicle was taken to a dealer where it was diagnosed that the there were several rear bolts on the rear base of the tire axle flange that were loose and some had fractured off the base flange. The dealer replaced all the tire bolts. The manufacturer was made aware of the failure. The contact also mentioned that he had received notification of NHTSA campaign number: 15V115000 (electrical system) but the part as not available. The contact felt they exceeded a reasonable amount of time for repair. The vehicle was not repaired. The failure mileage was 6,000.
- Cliffside Park , NJ, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Madison, CT, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of nhsta campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Harrison , MI, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Arlington , VA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Salisbury, MA, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Littleton, NC, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V391000 (electrical system); however, the part needed to do the repair was not made available. The contact stated that the dealer installed a tipm and a R09; however, the failure recurred. The vehicle was taken back to the dealer. The technician was unable to replicate the failure. The vehicle was not repaired. The approximate failure mileage was 18,000.
- Stillwater, MN, USA
- Bethesda, MD, USA