10.0

really awful
Crashes / Fires:
0 / 13
Injuries / Deaths:
0 / 0
Average Mileage:
74,847 miles

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« Read the previous 20 complaints

problem #4

Sep 012015

Grand Cherokee

  • miles
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, hydraulics); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure with the brakes and the alternator. The failure mileage was unknown.

- Charleston, WV, USA

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problem #3

Mar 022016

Grand Cherokee

  • 45,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 30 mph, the vehicle stalled. There were several warning lights illuminated that dimmed right before the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired because the part for the repair was on back order. The manufacturer was not made aware of the failure. The failure mileage was 45,000.

- Chandler, AZ, USA

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problem #2

Feb 022016

Grand Cherokee

  • 57,000 miles
The contact owns a 2012 Jeep Grand Cherokee. While driving 20 mph, the vehicle began to make an abnormal noise and the battery light illuminated on the instrument panel. The contact pulled the vehicle over and smoke billowed from under the hood. In addition, the electrical functions failed. The contact was an independent mechanic who diagnosed that the alternator failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 57,000.

- Chesterfield, MO, USA

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problem #1

Jan 262014

Grand Cherokee

  • 41,000 miles
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving 20 mph, the contact heard an abnormal noise from the front passenger's side of the vehicle. In addition, the contact noticed a burning odor coming from the air vents. The vehicle was taken to the dealer where the technician stated that the alternator needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The contact had also stated that the vehicle was included in NHTSA campaign number: 14V634000 (electrical system) however, the parts needed to complete the repair were not available. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

- Farmingdale, NY, USA

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