10.0
really awful- Crashes / Fires:
- 4 / 17
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 62,744 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle struggles to start when starter button engaged.
- Whiteville, NC, USA
My Jeep has an ignition/starting problem. It will try to start but just keeps turning over. After 10 seconds it will stop then it will usually start after. Online it says the timp could be the problem.
- San Diego, CA, USA
My vehicle has decided to start bogging around 35mph. It has continually done this for a week and has decided to start driving horrible. It does not drive like it has been. We are going to check what the problem might be Sunday (7/7/2019) and attempt to fix. My Jeep is no longer covered under warranty.
- Heidrick, KY, USA
My engine light has decided to light up in my Jeep randomly one day after starting it. After scanning it, it shows code P0522. The research I have done has shown it usually shows the oil light when it is that code. So as a result, I have had my oil changed again and I have ordered a oil pressure sensor/sender hoping that will fix all my problems which will be installed next Sunday (7/7/2019). I also had to change the water pump because it had a crack in it, the thermostat just for precautionary measures, and the belt because it had a tear in it about half the size of the width. All of this to try to figure out the problem with the engine light and the scanner showing the code P0522. So we will see if that actually fixes the problem.
- Heidrick, KY, USA
The contact owns a 2012 Jeep Grand Cherokee. While the vehicle was parked, it took multiple attempts to start the engine. The vehicle was taken to an unknown dealer, but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 110,000.
- Chicago, IL, USA
The contact owns a 2012 Jeep Grand Cherokee. While driving 45 mph, the vehicle shook violently and the check engine indicator illuminated. The vehicle was taken to jacksonville Chrysler Dodge Jeep Ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782) to be diagnosed, but the cause of the failure was not determined. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 85,000.
- Jacksonville, FL, USA
Engine stalls for no reason under braking and deceleration. Happens more often when braking and turning. Loss of power steering when it happens. Does not happen frequently, more often in the cold when the car has been started. Cant replicate it when car is hot. Dangerous when it has happened on exit ramps as car has to be controlled with no power steering and car has to come to a complete stop, put in park where it has always restarted. People behind me not happy when stopping on exit ramps. Have brought to dealer after it has happened and the car has not thrown any codes. There is not real pattern to this stalling, but, having to stop the car to restart it posses a danger of getting rear ended. Happens at speeds between 30 to 60. Happens most frequently in rotaries (roundabouts) when slowing down to enter.
- Smithfield, RI, USA
When getting off the expressway or highway my truck cuts off when I exit for my stop no power or control of the power steering.
- Chicago, IL, USA
Push button start does not work. Fuel pump is not working properly to allow the vehicle to start. The vehicle has stalled out on a freeway. Will not start while stationary. I have to tap the fuel pump in order to start the vehicle
- Painesville, OH, USA
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at approximately 45 mph, the check engine warning light illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to athens Dodge Chrysler Jeep Ram (4145 atlanta hwy, athens, ga 30606, (706) 549-7555) to be diagnosed. The contact was informed that the transmission cooler, atf (automatic transmission fluid) needed to be replaced, there were multiple cylinder misfire, camshaft position sensor and the spark plugs needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that the failure recurred four times. The manufacturer was contacted but no further assistance was provided. The failure mileage was 38,705. The VIN was not available.
- Greensboro, GA, USA
The contact owns a 2012 Jeep Grand Cherokee. While the vehicle was parked, the contact was unable to start the vehicle with the main key fob. The contact stated that the spare key fob had to be used. Also, while driving unknown speeds, the vehicle started to stall. The vehicle was taken to scranton Dodge Chrysler Jeep Ram (located at 1146 Wyoming ave, scranton, pa 18509, (570) 344-1261) where it was diagnosed that the key fob needed to be replaced. The part was replaced in December of 2018, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the receiver needed to be replaced. The manufacturer was not notified. The failure mileage was not provided.
- Claks Summit, PA, USA
Braking from ~35mph to make a right turn at traffic lights the car just stalls without any indication of issue. No power steering or brakes. All electronics still functional. Coast to to a stop at the side of the road, fighting the heavy steering to avoid cars in the on coming lane, place in park press brake pedal and hit start button, and the car starts right up. Drive to dealership (prime Jeep in saco, Maine). Steering module clock spring was replaced last year (August 2018) as the supposed cause for this exact stalling problem that was happening last year.
- Kennebunkport, ME, USA
Engine failure. It's currently at the shop and they're saying I need to rebuild or replace the engine. I have the 5.7L hemi with 76,000 miles on it.
- San Diego, CA, USA
Having issues starting the vehicle will attempt to start but will not turn over as if the fuel pump or relay is not kicking in. Vehicle was parked attempted to start has an extended crank.
- Tempe, AZ, USA
While driving down the road going 45 the engine has cut out and we have lost all power to the vehicle. We narrowly avoided an accident by pulling over and restarting the vehicle. The vehicle has done this three times and it doesn't seem to be during any specific time, or lengthy of travel. It has happened randomly.
- Salem, OR, USA
Car began to sputter and rise in rpms and missing gear going into nuetral and causing dangerous situations in traffic runs at 2 rpms in ideal standpoint now car is leaking fluids and service 4wheel drive lights on I read that there are recalls for this issue in other keeps but not for my VIN number and this is a manufacturer problem
- Plano, TX, USA
Engine shuts off while driving, I was getting off the highway slowing down from a high rate of speed and my engine just shut off. I D id not even know the engine was off until I tried to turn and had no power steering or brakes. There was no warning lights no check engine light. All the lights and radio was still on. I had to put my Jeep in park then start it again and it started right up. It has happened twice in one week. I am terrified while driving now that it is going to happen again.
- Olmsted Twp, OH, USA
Starting issues, starts up and quickly cuts off. All lights and power are on. Plenty of fuel in tank but not overfilled. I think it is the fuel injection area. I worry it will just cut off due to that while driving. This has happened at least 3 times in the past 3 weeks, it is becoming more frequent.
- Memphis, TN, USA
Transmission cooler/ac condenser leak at tube joints
- Brewster, NY, USA
- Toledo, OH, USA