10.0
really awful- Crashes / Fires:
- 10 / 1
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 12,367 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Breckenridge, CO, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Stanton Island, NY, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Poteet, TX, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V152000 (service brakes, service brakes, hydraulic); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Paducah, KY, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Scottsdale , AZ, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
- Lawrenceville, GA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that NHTSA campaign numbers: 14V104000 (service brakes, hydraulic) and 14V391000 (electrical system) exceeded a reasonable amount of time for the recall repairs. The dealer stated that the parts were not available for the recall repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The VIN was not available. The contact had not experienced a failure.
- Macomb , MI, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
- Brick, NJ, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign id numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system). The contact stated that the parts were not available for several months. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
- Catawissa, PA, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received NHTSA campaign numbers: 14V154000(service brakes, service brakes, hydraulic) and 14V634000(electrical system). The contact stated that the parts were unavailable. The dealer was uncertain of when the parts would become available to service the vehicle under the recall remedy. The manufacturer was notified of the delay. The contact had not experienced a failure.
- South Jordan, UT, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
- Hillsboro, MO, USA
I merged off of the interstate, when trying to hurriedly slow down at stop sign I was not able to stop promptly, I then proceeded to slide into intersection, and was struck on driver's side by F-250. I had just received a recall the prior Thursday on my alternator diodes, and it says possible effects on brake lock system. Current parts were not available for it to be resolved yet.
- Bossier City, LA, USA
During the year (2014), I have received two separate safety recall notices from Chrysler. When I received the first recall notice (P14/NHTSA 14V-154 brake booster), I called my local dealer (carson Dodge/Jeep) and was told by the service manager that they did not yet have the parts to perform the safety recall, so it did not make sense to perform the inspection. The service manager said they would "put me on the list" and would call me when the parts were available. Several months later, I got the second safety recall (P36/NHTSA 14V-391 sun visor wiring). I called carson Dodge/Jeep again. They still did not have the parts for the brake booster recall and it "didn't make sense to bring my Jeep in to them until they could perform the inspection for both safety recalls". the service manager said they would "put me on the list" and would call me when the parts were available. It is now the end of the year, carson Dodge/Jeep has not called me to perform either of the safety recall inspections and I feel like I'm getting jerked around. As these safety recall notices from Chrysler are not dated, I cannot be sure of the exact month/date they were received. As important as these documents are, they should be dated.
- Gardnerville, NV, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V154000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Loiza, PR, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notifications for NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 14V634000 (electrical system). The contact stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the parts would become available. The manufacturer was not notified. The contact had not experienced a failure.
- Brooklyn , NY, USA
Chrysler recalls P14 & P36 have been in effect since may and August of this year respectfully. To date I am unable to obtain parts for either recall from Chrysler. P14 deals with eroding booster pump enclosures and they continually tell me they cannot get parts. 7 months has elapsed since notification and no remedy in site.
- Broomfield, CO, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
- Berlin, MD, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part needed was unavailable to repair the vehicle. The dealer was unable to state when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Clifton Park , NY, USA
The contact owns a 2013 Jeep Grand Cherokee. The contact received NHTSA campaign number: 14V154000 (service brakes) in may of 2014 and received NHTSA campaign number 14V391000 (electrical system) in September of 2014. The dealer was contacted on multiple occasions and stated that the part was not available. The manufacturer was not notified of the delay. The contact did not experience a failure.
- Merritt Island, FL, USA
- Beechhurst, NY, USA