10.0

really awful
Crashes / Fires:
1 / 20
Injuries / Deaths:
3 / 0
Average Mileage:
34,774 miles

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« Read the previous 20 complaints

problem #297

Nov 152019

Grand Cherokee

  • 80,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer mall of Georgia Chrysler located at 4345 buford dr, buford, ga 30518, was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle experienced the failure listed in the recall and failed to immediately start-up. The approximate failure mileage was 80,000. The manufacturer was notified of the failure. VIN tool confirms parts not available.

- Suwanee, GA, USA

problem #296

Jan 012020

Grand Cherokee

  • 138,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled with the battery warning light illuminated. The vehicle also failed to start-up without warning, after several attempts. The contact discovered online that the VIN was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. Mancari's Chrysler Dodge Jeep Ram (4630 95th St, oak lawn, il 60453) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 138,000. VIN tool confirms parts not available. (recall related incident)

- Chicago, IL, USA

problem #295

Nov 142019

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact contacted river front Chrysler Dodge Jeep Ram (200 hansen blvd, North Aurora, il 60542; (630) 907-1700) where it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dekalb, IL, USA

problem #294

Oct 262020

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hampton, VA, USA

problem #293

Oct 102018

Grand Cherokee

  • 50,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer thompson Jeep located at 1102 business center way, edgewood, md 21040 and the manufacturer were notified and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact indicated that the vehicle experienced the failure listed in the recall. The failure mileage was 50,000. VIN tool confirms parts not available.

- Joppa, MD, USA

problem #292

Dec 152019

Grand Cherokee

  • 80,000 miles
Vehicle does not start as it should consistently. Vehicle has an inconsistent delay in moving forward after stopping at a red light and will have a jerk/jumping feeling in the transmission after the delay/stall from moving forward. This has been an ongoing issue since December 2019 when I initially took the vehicle to get looked at and the dealership states they do not have parts to fix the issue as of September 2020!

- Las Vegas, NV, USA

problem #291

Sep 032020

Grand Cherokee

  • 107,000 miles
I had to replace the alternator and wasn't aware of recall T36 and now my fuel pump went out (recall V62). My truck was stalling at first, now it won't run at all. When I called the dealer and they said there were no replacement parts in stock. The cost to repair out of pocket is $1450. Additional information, is available upon request. Thank you!

- Upper Marlboro, MD, USA

problem #290

Jul 012020

Grand Cherokee 8-cyl

  • 0 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to nyle maxwell Chrysler Dodge Jeep Ram of taylor (14150 us-79, taylor, tx 76574; (512) 686-0062) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Georgetown, TX, USA

problem #289

Nov 142019

Grand Cherokee

  • 0 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system). The contact called brown's Jeep Chrysler Dodge Ram dealer located at 483 NY-112, patchogue, NY 11772, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Centra Islip, NY, USA

problem #288

Jul 012020

Grand Cherokee

  • 0 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at 35 mph, when the vehicle began to stall. The contact stated no warning light was illuminated. The contact stated she was able to restart the ignition within 5 minutes and drive to her destination. The contact received notification of NHTSA campaign number: 19V813000 ( electrical system) however, the part to do the recall repair was unavailable. The contact called jacksonville Chrysler Dodge Jeep Ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (904) 721-6888) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Jacksonville, FL, USA

problem #287

Aug 122015

Grand Cherokee

  • 50,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving approximately 60 mph, the vehicle suddenly stalled. The vehicle was towed to the local dealer (lustine Dodge located at 14211 jefferson davis hwy, woodbridge va) where the cause of the failure was not yet determined. The contact indicated that the vehicle was previously serviced under the NHTSA campaign numbers: 19V813000(electrical system) and 15V115000(electrical system) but the failure continued to occur. The failure mileage was 50,000.

- Woodbridge, VA, USA

problem #286

Aug 142020

Grand Cherokee

  • 131,036 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle failed to start after multiple attempts with the electronic throttle control (etc) and air bags warning lights flashed on the instrument panel. Upon investigation, the contact discovered that her vehicle was included in NHTSA campaign number: 19V813000 (electrical system). After two hours, the contact was finally able to start the vehicle and drove to her destination. The contact stated that the failure persisted after the initial failure. The contact called two dealers griffin Chrysler Dodge Jeep Ram (961 E, us-74 bus, hamlet, nc 28345) and capital Chrysler Dodge Jeep Ram of indian trail (5501 w hwy 74, monroe, nc 28110) and they both confirmed that the parts were not yet available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the failure. The failure mileage was 131,036. VIN tool confirms parts not available.

- Peachland, NC, USA

problem #285

Aug 062020

Grand Cherokee

  • 98,000 miles
Driving down highway 65 mph vehicle shuts down. No notice

- Rural Hall, NC, USA

problem #284

Aug 042020

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Crown Chrysler Dodge Jeep Ram greensboro (3710 w wendover ave, greensboro, nc 27407, 866-642-2454) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greensboro, NC, USA

problem #283

Jun 152020

Grand Cherokee 8-cyl

  • 95,000 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at 25 mph, the vehicle stalled without warning. The vehicle also stalled immediately after being started. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 15V115000 (electrical system). The contact recently received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. San diego Chrysler Dodge Jeep Ram (777 camino del rio S, san diego, ca 92108) was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 95,000. VIN tool confirms parts not available.

- San Diego, CA, USA

problem #282

Nov 142019

Grand Cherokee

  • 0 miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact called the crossroads Chrysler Jeep Dodge Ram located at 4510 whitehill blvd, prince george, va 23875, (877)360-5755, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chester, VA, USA

problem #281

Nov 012019

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oregon City, OR, USA

problem #280

Jun 122020

Grand Cherokee 6-cyl

  • 125,000 miles
While driving my car on the highway the battery light came on. After a few minutes all of the other lights, seatbelt, engine, etc. Started to flash. Then my air conditioning turned off, my brakes stopped working and my power steering went out. Luckily I was pulling off of an exit. After finding out that there were 5 recalls, I took the Jeep to a dealership to have them fix it. I picked it up a few days later after they said it was ready. The day after picking it up...I was again driving down the highway and the Jeep did the exact same thing!!! again luckily I knew the signs and pulled over quickly but still lost control of the vehicle because power steering and brakes went out.

- Durham, NC, USA

problem #279

Jun 192020

Grand Cherokee

  • miles
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Baxter Chrysler Dodge Jeep Ram la vista (7010 S 124th cir, la vista, ne 68128) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- La Vista, NE, USA

problem #278

Feb 012019

Grand Cherokee 8-cyl

  • miles
The service 4WD light intermittently comes on on at start up. Restarting my vehicle causes the light to go off most of the time. Please inform how to correct this problem.

- Earlysville, VA, USA

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