10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 36,927 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Lost all power while driving on highway on Friday of memorial day weekend. Lost brakes and steering too. Luckily was able to coast to a stop on the shoulder. Tried to restart multiple times, and starter just whirred over and over and over. I couldn't even do anything to stop it from attempting to start. It would ultimately give up. Roadside assistance sent a tow. The next day at the dealership it started, but it's still there for the long holiday weekend. Luckily I wasn't towing my travel trailer. I'm afraid to drive it as I've read of many instances similar to this recurring many times.
- Soldotna, AK, USA
The contact owns a 2013 Jeep Grand Cherokee limited. The contact stated that while making a right turn the steering failed and the brakes failed to stop the vehicle. This caused the contact to have a head on collision with a tree. The contact received chest injuries from the air bag deploying and an injury to the shoulder. The vehicle was towed from the scene of the accident and was scheduled to be inspected. The failure and current mileages were 2,600.
- Mechanicsberg, PA, USA
Received email from son about power steering hose leaking which could cause a fire after we purchased 2013 Jeep grand (purchased on May 31). Went to check for leakage... found leakage. Went to dealer, they couldn't determine leakage eventhough informed them where to look. I went back to the shop area and instructed them where to look; finally the technician did find the leak... due to a power steering pump crack. So in your investigation for power steering hose causing fires, investigate for the pump also. We are still checking daily for leakage, eventhough the pump was replaced. Power steering fluid has been added, and fluid is still disappearing !!
- Arrington, VA, USA
- Brookline, MA, USA