10.0
really awful- Crashes / Fires:
- 18 / 2
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 16,540 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Repeated attempts to get vehicle in for recalls sun visor and brake cover (serious?) after 2 months still way down non list; also, list of recalls for this vehicle appear to include more items I have not been notified about (only notified of 2 of the 5)...
- Ticonderoga, NY, USA
The contact owns a 2014 Jeep Grand Cherokee. While driving up an incline at approximately 30 mph, the vehicle suddenly accelerated to about 77 mph. The contact depressed the brake pedal numerous times, but the vehicle continued to accelerate. The code service electronic throttle was displayed. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 850...updated 11/03/14 updated 7/9/2015
- Carlsbab, CA, USA
I took my 2014 Jeep Grand Cherokee into the dealership to have two recalls addressed, both regarding the brakes, I believe. Upon working on the vehicle, the master cylinder "fell apart, " accordion to the service advisor. The master cylinder is on nationwide backorder, and I will be in a rental until "mid-November 2014." Really" this is unacceptable. How does a master cylinder "fall apart""
- Taylors, SC, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
- Montclair, NJ, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 14V391000 (visibility) and 14V154000 (service brakes, service brakes, hydraulic). The parts needed to repair the vehicle were unavailable. The dealer did not provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure. Updated 10/24/2014
- East Meadow, NY, USA
Recall P/14/NHTSA 14V-154 - brake booster, called immediately after receiving notification (06/05/2014). Told parts not available, only receiving about 5 per week. Placed on list. As of 09/11/2014, still on list as parts not available in sufficient quantities. Recall P36/NHTSA 14V-391 - sun visor wiring, same as other recall, parts not available. Why are recalls issued if there are no parts available? Jeep is putting owners at risk by not having parts available.
- Morris, CT, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 14V391000 (visibility) and 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the parts needed to repair the vehicle were unavailable. The dealer did not provide a specific date for when the parts would become available. The manufacturer was notified. The VIN was not available. The contact had not experienced a failure. Updated 10/22/14
- Vineland, NJ, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). However, the part needed for the recall repairs was unavailable. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experience a failure.
- Ewing, NJ, USA
I have a 2014 Jeep Grand Cherokee srt. I was at a stop light in the turn left lane. Once the light changed green I pressed accelerator and while turning all power cut out on the vehicle. While in traffic I coasted to the side of the road. The vehicle restarted after I can to a full stop power appeared to come back on and I pushed the start button with foot on brake. Second event happened 9/10/14 again I was in the left hand turn lane (different street) and when light changed I pressed accelerator and while starting the turn all power instantly went out rendering the vehicle totally disabled in traffic. Once I got it into a safe spot I called and tried to have it jump started. This did not work at all. Total power failure no response and had to be towed to dealer. Very dangerous situations.
- Las Vegas, NV, USA
Our 2014 Jeep Grand Cherokee was issued a recall for brake booster. The needed repair was noted by dealer when the vehicle was in for routine vehicle maintenance on June 4, 2014 and we also received a recall notice. We were told on 6/4/14 that there were no parts available to make repairs and we would be notified when the parts came in. To date 9/11/14, the repairs have not been completed. We have called the dealer, 4 times including the service manager, and Chrysler (group recall assistance center) twice. The repairs have still has not been made and no appointments have been set up.
- La Quinta, CA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic). The contact stated that the part was not available for the recall repair and had been waiting approximately five months to have the vehicle repaired. The manufacturer was made aware of the issue.
- Scottdale, PA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system). The parts needed to repair the vehicle were unavailable. The dealer did not provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.
- Butler, PA, USA
Brakes failed at stop light, car rolled forward, hitting the car in front of me. Going less than 5 mph.
- Vista, CA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical system). The parts needed to repair the vehicle were unavailable. The dealer was unable to provide a specific date as to when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.
- New Milford, CT, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was not available. The contact stated that three months was not a reasonable amount of time for a recall repair. The vehicle was not repaired and the manufacturer was notified. The contact had not experienced a failure. Updated 10/07/14 updated 3/12/15
- Philadelphia, PA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system); however, the parts needed for the repair were unavailable. The dealer was uncertain as to when the parts would become available. The manufacturer was not notified. The contact had not experienced a failure.
- Lynchburg, VA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and stated that the part was unavailable. The dealer was uncertain of when the part would become available to service the vehicle under the recall. The manufacturer was notified of the issue and stated that they were only distributing two parts per shipment. The contact had not experienced a failure.
- Candia, NH, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) along with 14V391000 (electrical) and stated that the parts were not available for months. The dealer did not give a specific date when the parts would become available. The contact had not experienced a failure.
- Newtown, PA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic), NHTSA campaign number: 14V293000 (vehicle speed control) and NHTSA campaign number: 14V391000. However, the parts were not available for each recall. The dealer was unaware when the parts would become available. The manufacturer was unable to provide an estimated time frame when the parts would be available. The contact had not experienced a failure.
- Ventnor, NJ, USA
- Green Bay, WI, USA