10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 30 / 0
- Average Mileage:
- 29,874 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was at a full stop. I made a left turn and the vehicle just accelerated more than expected and ran into a tree. The tree was unearthed, the front of the vehicle was completely destroyed. It was totaled by the insurance company.
- Elmont , NY, USA
Upon starting my 2014 Jeep Grand Cherokee overland, all of the warning lights came on and remained on. This included, but was not limited to: Airbags, electronic stability control, ABS brake system, check engine light, and others. The messages in the dashboard information screen indicated various failures and the need to service immediately. The rear backup camera also became non functioning. After shutting down the vehicle, waiting several minutes and then restarting, the problems continued. Out of safety concerns, I called the nearest Jeep dealer and was advised they "had never heard of this" and if I wanted service that I would have to leave the vehicle there since they do not make appointments. The lights went out upon restarting again, however I am very tentative about driving it, as I do not know if these important safety systems and/or warnings have failed. This is potentially extremely dangerous and totally inexcusable in a $47,000 vehicle which is less than 6 months old. The navigation system and radio have not worked properly since I purchased the Jeep. Upon calling Jeep, and providing my VIN #, I was advised that it needed a "radio enhancement". looking online, there are many complaints of this electrical safety issue, and yet two local dealers have never heard of it ? there also doesn't appear to be any apparent "fix" at this time. Hopefully the NHTSA can look into this potentially dangerous problem.
- Naples, FL, USA
- Birmingham, AL, USA