10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
17,393 miles

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« Read the previous 20 complaints

problem #36

Dec 192020

Grand Cherokee

  • 17,000 miles
Purchased a 2017 Grand Cherokee limited 5 months ago. It has 17,000 miles on it, went to back out of my drive- screen flashed service shifter. Shifter locked up and could not put back in park. I was able to shift after several minutes of it being locked,

- Beachwood, NJ, USA

problem #35

Nov 102020

Grand Cherokee

  • 33,000 miles
When taking off and sometimes while driving, the RPM's reb way up, engine slows down, eats gas like crazy. Have to stop, turn engine off, and start again. In heavy traffic on express way, very difficult to stop and start again. Repairman cannot find problem. Happens at different times and to often for me. Nov 10th was the last time.

- Jacsonville, NC, USA

problem #34

Nov 052020

Grand Cherokee

  • 35,446 miles
Service shifter light came on dashboard display and the orange indicator light on the P/D/N display went out. Jeep was serviced at Jeep dealer and diagnostics diagnosed shifter bezel repair needed. Part ordered and returned for service and subsequently could not drive out of the Jeep garage! now a new shifter unit is needed. The Jeep locked itself in park. The tech brought the car out after service and when I started it, the check engine light was on. I notified the tech and then he could not get the Jeep out of park. They put it in neutral to push it back into garage. Checked cargurus and many, many complaints filed about this same issue. My 2015 Jeep had a shifter recall. Maybe still an issue Jeep"??"

- Venetia, PA, USA

problem #33

Jun 152020

Grand Cherokee

  • 50,000 miles
Service shifter comes on now and my friends car did this while driving locked up her wheels lost control and was lucky not to get into a deadly wreck 2017 jeep06 Grand Cherokee

- Cleveland, TX, USA

problem #32

Aug 032020

Grand Cherokee

  • 46,000 miles
My ac evaporator core failed in my Jeep Grand Cherokee which is only three years old. The core is under the dash board and uses the R-1234yf freon which is a dangerous gas that leak out in my cabin of my SUV. The evaporator core should be redesigned not to fail and leak the dangerous gas in my vehicle. The R-1234yf freon gas is expensive and the evaporator core is designed to fail.. most cars evaporator core will last on cars way over 6 years or more. This is gas leaking is a safety hazard to the driver and the evaporator core should be recalled do to its defectiveness. I'm waiting for the dealership to order and replace the evaporator core and reload the freon at $1900 cost. This should be on the recall list may people can be effected on this plus this freon can explode if the car is in a accident.

- Elgin, SC, USA

problem #31

Jul 272020

Grand Cherokee

  • miles
Several issues with this lemon. Not happy with my 2017 Jeep Grand Cherokee -engine mount replaced at 46,000 miles...(replaced Oct 2019) seriously"??!!!! this early in the vehicle's life?"!!! -ac condenser (replaced May 2020) -cracked radiator-(replaced July 2020) -new battery- (replaced July 2020) -evap purge hose -(replaced July 2020) -evap purge solenoid-( replaced March 2020) will happily provide documentation if requested.

- Phoenix, AZ, USA

problem #30

Jul 042020

Grand Cherokee

  • 15,000 miles
The contact owns a 2017 Jeep Grand Cherokee Laredo. The contact stated that upon his wife exiting the vehicle to grab an item out of the house, the vehicle had independently accelerated forward and barreled into his garage door. The contact stated that his wife was uncertain if the vehicle had been placed in drive or park upon exiting the vehicle. The contact stated that his wife had disengaged the key fob upon exiting the vehicle and that all four doors were shut. The dealer brandywine Chrysler Jeep Dodge Ram (3807 kirkwood hwy, wilmington, de 19808) was notified of the failure and informed him that whether or not the vehicle was placed in park or drive, the vehicle should have reset itself into the park position once the key fob was removed and all four doors where shut. The manufacturer was also notified of the failure and a claim was filed. The vehicle had been placed under NHTSA recall number18V332000 (electrical system, vehicle speed control) and had yet to be repaired; the contact never received a notification regarding the recall. The failure mileage was approximately 15,000.

- Aston, PA, USA

problem #29

Jul 062020

Grand Cherokee 6-cyl

  • miles
When I turn the car off. It automatically starts up. It does this periodically. This occurs when the vehicle is station and parked.

- Columbus, OH, USA

problem #28

Jun 022020

Grand Cherokee 6-cyl

  • 31,000 miles
While driving my 2017 Jeep, I received a warning on the dash with a ding that said service shifter. My vehicle had approximately 31,000 miles. It would not shift out of drive and into park. I was able to drive it but it was constantly dinging with the service shifter erred.when I stopped I could not move the shifter. I had to stop kill the engine and wait several minutes before the error cleared and I was able to shift the vehicle. I took it to our Jeep dealer to be repaired. He replaced the shifter harness. I have read many Jeep owners have had this problem and have had the shifter replaced only to have it occur again. It cost over $500 to replace.

- Amarillo, TX, USA

problem #27

Feb 282020

Grand Cherokee

  • 40,000 miles
My electronic stability control turned off and won't turn on, my fcw front collision warning is off a won't turn on but the sensors in the front work fine and detect objects near the bumper

- Hartford, CT, USA

problem #26

Jan 032020

Grand Cherokee

  • 12,000 miles
Your web site does not recognize this VIN number. I contacted Chrysler who did recognized this VIN and could not say why your web site did not. Please advise.

- Rancho Mirage, CA, USA

problem #25

Nov 182019

Grand Cherokee

  • 61,112 miles
Car stops and stalls during, it can happen at an intersection when driving. Car asks you to put into park while driving-- the shifter locks and then it says put in drive and doesn't respond so you sit there for a minute then your able to turn the car off.!! huge saftey concern! I do not feel safe in my car scared to death to drive this.

- Oakley, CA, USA

problem #24

Jul 202019

Grand Cherokee

  • 21,000 miles
This vehicle develops "death wobble" when being flat towed behind a motorhome. I have personally experienced this situation and have intentionally caused the "wobble" to confirm it's potential. A corrective wiring harness is available for the Jeep Cherokee. However, no corrective system is available for the Jeep "grand" Cherokee. It should be noted that the Cherokee and "grand" Cherokee have the same electrohydraulic power steering system. Every Jeep dealership I have contacted claims denial of the problem with the "grand" Cherokee while admitting that there is a problem with the same year and model Jeep Cherokee. The potential of developing a "death wobble" while traveling at a high rate of speed and hitting a pothole, construction site or rr tracks is real. However, I have had no luck with securing any corrective action by any Jeep dealership in Utah.

- St. George, UT, USA

problem #23

Aug 132019

Grand Cherokee

  • 4,000 miles
My sunroof exploded while driving on highway. There was no debris on the road and I am sure I was not hit by anything. Sounded like a tire blew and before I knew it glass was falling all over me and my car.

- West Caldwell, NJ, USA

problem #22

Aug 052019

Grand Cherokee

  • 38,000 miles
While driving southbound on I-75 near the joslyn road exit, my sunroof glass exploded for no apparent reason. There is no overpass and there were no vehicles in front of me. Luckily my sunroof shade was closed so the broken glass all flew outside but the explosion was extremely loud and could have caused injury to myself or other drivers.

- Ortonville, MI, USA

problem #21

Jun 222019

Grand Cherokee

  • 17,000 miles
The contact owns a 2017 Jeep Grand Cherokee. The contact stated while attempting to park, the vehicle unintendedly accelerated as the engine rpms increased. The brake pedal was depressed and failed to engage. As a result, the vehicle crashed into multiple trees and bushes. The vehicle eventually came to a stop. The contact stated multiple unknown warning lights were illuminated. The air bags failed to deploy. The driver sustained minor injuries and was taken by ambulance to the hospital. A police report was filed. The vehicle was not drivable and was towed to an independent mechanic. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was 17,000. The VIN was not available.

- Nantucket, MA, USA

problem #20

Jun 192019

Grand Cherokee

  • 26,000 miles
Roll-away recall just as in California in 2016 vehicle was in park and turned off, I get out to get around to the other side of the car to get my son out of the car seat. The car just starts rolling away. The vehicle stopped after hitting the exterior of my home causing damage. Once I got in the car, the vehicle was on ( even though I turned it off).

- Queens Village, NY, USA

problem #19

Jan 052019

Grand Cherokee

  • 30,000 miles
Vehicle comes to a stop and activates auto stop/start. When lifting foot of brake to proceed to a turn, the engine turns on, vehicle moves, then turns off displaying, 'auto stop/start not available', for approximately two and a half minutes, I was stuck in the middle of an intersection trying to turn over the car. Eventually after putting the vehicle in park, releasing the brake and turning off the vehicle completely, I pressed the brake and turned on the vehicle successfully. Numerous occasions of this very same incident have occurred in random. Random engine shut offs while in motion have occurred as well requiring the same steps listed above. Vehicle is equipped with this 'eco technology' 100% of the time unless, a button is pressed to deactivate temporarily. (no way to permanently shutoff this feature, no solution from dealership.)

- Richmond, KY, USA

problem #18

Mar 222019

Grand Cherokee

  • 56,000 miles
Service shifter comes on when I start the engine. Took to the dealership and they have tried replacing the module twice with no luck. The dealership told me that I need the floor shifter replaced. Well I did that and it still doesn't work. The service shifter error still comes on. I have not had any issues driving it, yet. Forums are full of Jeep owners with this same issue. Some has been while they are driving down the highway and the car will just die.

- Newcastle, OK, USA

problem #17

Apr 182019

Grand Cherokee

  • 24,000 miles
When I purchased the vehicle, I was told it was flat towable behind a motorhome. After purchase I then had to spend $500 to have a wiring harness installed to prevent death wobble of front steering/wheels. The second time I towed the vehicle, the back brakes locked up destroying tires, rims, and other unknown items at thisw time.

- Clearlake, CA, USA

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