7.5

pretty bad
Typical Repair Cost:
$900
Average Mileage:
11,150 miles
Total Complaints:
23 complaints

Most common solutions:

  1. not sure (15 reports)
  2. replace transmission (6 reports)
  3. body control module was replaced (tcm) (1 reports)
  4. replace esm module (1 reports)
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This problem may be covered under warranty. Ask your Jeep dealer.

« Read the previous 20 complaints

problem #3

May 312017

Grand Cherokee Summit V8

  • Automatic transmission
  • 11,245 miles

Problem upshifting. Had just come off of the freeway, was slowing down at a red light, light changed to green, went to give it more gas in order to accelerate, vehicle appeared to stay in low gear, would not upshift, would barely move. Was concerned about traffic coming up behind me. Put the car into neutral, and back into drive and car returned to normal.

- G K., Newport Beach, CA, US

problem #2

Apr 072017

Grand Cherokee Limited V6

  • Automatic transmission
  • 720 miles

Trans fell out of gear going 10mph in a parking lot and screen read "put in Park then back into gear." It wouldn't go into any gear again, even neutral, and even after a long cooling off period.

A flatbed took us to the dealer and I've had a loaner since. After 3 days I was informed the vehicle would need a new trans. It's been 10 days now without further contact So, I'll call tomorrow for an update.

I've never had a transmission problem on ANY car in 30 years. What a shame. Everyone seems to say "I've heard Jeeps have trans. problems now to be avoided.' Chrysler had better handle this aggressively or their brands will absolutely crash.

- American D., Fort Myers, FL, US

problem #1

Feb 022017

Grand Cherokee Limited 3.2L V6

  • Automatic transmission
  • 410 miles

After stopping, with eco on, the 2017 Jeep will not upshift in drive even though the engine can race up toward 7 RPM. This is with the gas pedal only about 1/4 of the way down, and even when you let off the gas it does not upshift, instead it uses the engine braking to rapidly slowing down the 2017 Jeep. If someone is coming up on you from behind there could be an accident. Dealer reset the transmission...

- Richard B., Pavilion, US