My 2018 Jeep GC has the delaminating screen It has 88,000 miles & I was told since I am not the first owner it-??s not going to be fixed. Hard to believe I paid $30,000 for a vehicle with everything to be reduced to having nothing. The screen gets very hot & sticky stuff melts onto the console!! Once a screen comes up about clock settings then nothing can be accessed. The preset radio stations randomly & constantly change, the temperature goes from hot to cold, it switches from xm to regular radio, it saves favorite songs & artists, seat warmer comes on & you cannot turn it off or down, when starting the vehicle it randomly makes phone calls from the recent list or calls the first person in my contacts list. (She is used to it, I now have to text her if I really want to call her) it beeps constantly, when trying to use hands free phone calls it switches itself to the phone and back to the car over & over & constantly hangs up the screen randomly changes to the rear camera so your whole screen is you looking behind your vehicle it constantly switches where the air is blowing from the floor to the face to the windshield back to the floor then the face then the windshield and I have asked for help from service & the dealer but nothing they didn-??t even return my call. I have written letters & called every number including Chrysler cares (case# 81357273) but no one will help. When I ask why because I am the second Owner they won-??t fix it & they say it-??s company policy. So if I was the first owner they would fix it under Chrysler Good Will. It-??s been a year. Very disappointed in Chrysler & Jeep. After I purchased mine a co-worker purchased one & my son but I will never recommend Jeep again. How is a defect the first, second, or third or twentieth persons fault? The company policy excuse is just their way of not having to fix it. I wish I would have sold it back to them when they offered after Covid started. I asked my family to sue if I get hurt I have documented it ALL!!!

- St. Matthews , SC, USA

The computer screen has delaminated causing computer system failure

- Savannah , GA, USA

Driver seat is unable to move forward or back in motion or stationary.

- Waterford, MI, USA

While sitting in my Jeep (parked) I reached into the back seat from the driver seat. The driver side headrest popped randomly. I looked up how to reset it and it appears this has been an issue since 2014 due to the plastic retention clips breaking at random. Seeing as how it is a safety measure to reduce injury when rear ended I feel as if this is something Jeep should recall since this has been a reoccurring problem for almost 5 years.

- Fort Bragg, NC, USA

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the U-connect system failed as the radio and bluetooth randomly disengage with a loud noise. The contact also stated that the front passenger's and driver's side seat warmer would inadvertently engage. The vehicle was taken bluebonnet Jeep (283 ih 35 East, new braunfels, tx 78130) where the failure was diagnosed and the contact was informed that the U-connect system needed to be replaced. The vehicle was not repaired due to the warranty being expired. The manufacturer was notified of failure and confirmed that the warranty was expired and that any repairs would be at the owners expense. The approximate failure mileage was 38,750.

- Universal City, TX, USA

Power driver seat adjusts forward while I am in motion. Dangerous driving condition occurs when I am crammed up against the steering wheel. At dealership X 2 with no resolution. They claim to have performed a memory and software reset.

- Fullerton, CA, USA