Stops and needs to be put in park to restart, was determined not related to start stop or batteries. Jeep still in shop part not available for undetermined length of time

- Canandaigua , NY, USA

I was driving around 75mph on the interstate for about an hour (not using cruise control) when all of a sudden the accelerator no longer worked. There was no warning, no error lights or codes or anything. I tested the brakes and they still worked. I was able to coast to a stop on the breakdown lane. I waited about 20 seconds and restarted the car and everything worked again. This is my son's car that I was driving and it's really concerning because I thought I bought a safe car for him. I'm an experienced driver, but either way it's extremely dangerous. I looked information up about this issue and I guess it's been happening quite a bit according to the internet. Someone mentioned that the 4 PCM torx head t15 mounting screws that hold the PCM faceplate to the protective metal case where the circuit board is housed are too long. (Not the 3 bolts that hold the PCM to the mounting bracket) When there was a vibration or shift, the screws touched the circuit board shorting everything out and causing the engine to stall. The owner put washers with the 4 little t15 screws and were able to fix the problem. I think there needs to be a recall. I'm afraid to drive the car myself or have my son drive it. I'm taking it to the dealer, but I don't think they'll be able to recreate the situation.

- Newton, MA, USA

The screen that displays radio and navigation and rear backup camera freezes up and camera will not display. The system does this intermittently and will power itself off and on. Sometimes it will not reboot unless I stop, put the vehicle in park, turn off the engine, restart the engine and take vehicle out of park. It is very distracting and unsafe to freeze up and lose the display. This has happened when I'm driving in town and on the highway and also when vehicle is parked. This has been ongoing since December 2020. The radio module has been replaced once. The security gateway module has been replaced but nothing has helped. I've taken in back 4 times since January 2021 for the same issues.

- Inola, OK, USA

The display/electronic system appeared to be hijacked during my commute to work. The hacker began by changing the radio from sirius xm to an am station, then began changing settings (climate control of seats), viewed connected devices (usb, media etc.), then switched to view the rear view camera, viewed the compass, viewed phone settings and dialed the last number dialed from my phone. The hacker kept going back to settings, rear view camera, radio and climate control. This all happened in a short amount of time and continued even after I had stopped the vehicle and turned my cell phone off. I left my phone off until I arrived at work and the hacker was still messing with settings and radio. I turned the vehicle off and opened the door to drop the display and all electronic auxiliary power.

- Cookeville, TN, USA

I bought this car in Jan. 2018 brand new. For the first year or so I had no problems. As of July 2020 it has stalled on me for 5 times. It only happens while on the highway (60-70mph). The lights on the dashboard start blinking and it says "shift to P to start". it decelerates very quickly luckily I've been able to merge to the emergency lane on the highway but this last time (1/17/21) it was very scary as cars were swerving in order to avoid hitting me. I'm unable to accelerate so there's cars going 60-80mph flying past me. Once I get to the emergency lane and down to 5-7mph the car completely stops (hard stop). I've taken it in to the dealer every time and every time they can't "duplicate" my complaint, there for nothing can be done.can someone please fix this as I still have 1 year left on this car! if not- im trading it in & no longer buying Jeep. I have the dealer invoice for all visits if anyone needs them.

- Van Nuys, CA, USA

Multiple issues: 1) loss of power while driving. Had to come to a full stop while in traffic and restart the car. 2) doors wouldn't lock any more. 3) battery drained within 24hrs and required jump start. Diagnosis: Faulty tipm, currently being replaced. Can provide full documentation if requested.

- Martinez, CA, USA

The ac does not stay cold. It cycles from cold to like warm and humid several times per minute. I have taken the vehicle in to the dealer several times. They have drained and recharged the ac to no avail. They have told me other customers complain of the same thing in the 2019S. It happens while the vehicle is stationary and in motion. This is a known issue that no fix has been established for.

- Fort Worth, TX, USA

In June of 2019, I purchased the vehicle new. About the 3,414 mile mark, I had major electrical issues. While driving the car, all of the warning messages started flashing across my dashboard. The car became sluggish and felt like it was going to stop running. This all happened when I was in traffic moving forward. I felt unsafe. It went to the dealer. If my memory serves me right, they found about 75 codes had been activated by the computer. They could not find a problem with the car and gave it back to me. On my way home, it happened again. All the warning messages flashed across the dashboard screen while I was on the highway. The car was sluggish and I thought it was going to die. It went back to the shop and they kept it for about two weeks. Could not find a problem with it. Finally got it back and I was ensured it was repaired. About a week ago, it happened again. The 11,000 mile mark. The exact same scenario as before. But the car stopped moving on two occasions when I was in reverse and in traffic stopped waiting to make a left turn. The car remained running but would not continue in reverse or go forward. I put the car in park both times, messages flashed across the screen and seemed to reset the system. I then could continue going with the car. I definitely felt unsafe when this happened. Again, they can find nothing wrong. I was told there was a two page printout showing all the warning codes that had gone off. As I write this, the car is in the shop. Ive been told they cannot find anything wrong. As of this writing, they do not know what is wrong with it. They wanted to give it back to me, unfixed. I told them to get it repaired. The car is to dangerous to take back un-repaired.

- Bristol, CT, USA

My 2019 Jeep Grand Cherokee will intermittently not start. I will push the button and it revs up but does not turn over. This lasts for about 10 minutes and then will start. This happens about once a week. The car also stalled underway twice this past summer. Quirk Jeep in braintree MA tells me nothing is wrong when I have video evidence. The car is not safe and is like new. It currently has only 8500 miles on it. Very frustrating when I paid a lot for the car.

- Quincy, MA, USA

My car has stalled twice in the last 3 days and has also no turned on so we needed a jump 1 day ago. We bought this car brand new off the lot with only 65 miles on it. Also there's an 'a!' symbol showing on the dash now.

- Germantown, MD, USA

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the vehicle failed to immediately shift into drive or reverse. In addition, the dashboard computer malfunctioned. After the computer self reset, the vehicle would suddenly accelerate. On several occasions the engine revved up and the vehicle would abruptly accelerate forward or in reverse. The vehicle was taken to the local dealer jim shorkey North hills Chrysler Dodge Jeep Ram located at 7670 mcknight rd, pittsburgh, pa 15237 who was unable to determine the cause of failure. The manufacturer was not notified. The failure mileage was 6,700.

- Pittsburgh, PA, USA

I was driving on the interstate when all service light came on and steering wheel locked up and the car began to power down. I almost crashed into a 18 wheeler because the steering wheel would not turn properly. I was able to pull over and the car would not move, switch gears, stop or start. My vehicle was serviced by Jeep twice in the past two weeks.

- Saint Louis, MO, USA

When using the view screen for navigation I continue to get weather alerts for locations that 100S miles away from me. Which make me look down at the screen to touch the ok button to get back to the navigation. The feature to turn off weather alerts is not programmed into the head unit, which sends out non related weather alerts constantly during my driving. Again, forcing me to look down at the screen to touch ok! very dangerous to be operating the screen head unit while driving. Every few minutes! vehicle in motion.

- Duson, LA, USA

I got into my vehicle and when I tried starting it would not turn on the engine. The only thing that would illuminate was the speedometer area. The audio unit would turn on off and then on and then off. I tried about 10 times and would not start the engine. The vehicle was parked in my driveway when it happened.

- Hacienda Heights, CA, USA

Radio not working problem with U connect, car parked in driveway

- Franklin Square, NY, USA

While driving on the highway, it began beeping the check engine light came on and the vehicle shut off. I tried turning turning the vehicle off and back on, but as soon as I put it into drive the check engine light came back on and the car started beeping again. From speaking with fellow Jeep owners (all different models) this problem seems pretty common and unsafe. The car only has 5700 miles on it. Totally unexpected when spending so much money on a brand new car.

- Bristol, CT, USA

27 days after the purchase of vehicle battery went completely dead and needed to be replaced. On the 3rd day after this repair, " check engine" light went

- Willowbrook, IL, USA

The contact owns a 2019 Jeep Grand Cherokee. While driving approximately 5 mph, a warning indicator appeared, notifying the contact to pull over within the next fifty minutes. The vehicle stalled and was unable to restart. Roadside assistance was contacted and the vehicle was towed to larry hillis Chrysler Dodge Jeep Ram Fiat (3211 N westwood blvd, poplar bluff, mo 63901, (573) 785-5769). The dealer stated that the battery was severely discharged. The battery was replaced. The manufacturer was not informed of the failure. The approximate failure mileage was 2,321.

- Popular Bluff, MO, USA

Stop/start system warning light when the car was stationary at a traffic light the car turns off at stop light and does not restart as it is supposed to when the accelerator is pushed. All items on the shift indicator begin to flash. Car must be turned off and restarted. The stop/start system warning light stays on. This has happened three times and is extremely dangerous.

- Alexandria, VA, USA

Continually getting low voltage issues despite having it "fixed" at the dealer. Parking brake won't turn off.

- Herculaneum, MO, USA