While driving 60 miles per hour along the southbound express lane of garden state parkway my new 2020 Jeep Grand Cherokee started shaking. Within seconds, I pulled on to the grassy area next to the fast lane where my vehicle died. After getting towed to the dealership, I was notified that my new car with 329 miles on it is in need of a new engine, new batteries and new starter. Of notable concern on the repair order is the following: "what is present inside intake manifold is pieces of metal." While the case is not yet closed, Chrysler informed me they intend to fix the vehicle under warranty and return it to me. This is a serious safety concern and I fear the blown engine, dead batteries and starter could have caused additional, unrecognized damage.

- Haworth, NJ, USA

I shifted from park to drive to reverse out of my parking space to shift to drive. I was driving on the road when I noticed the screen stuck on the reverse image. It was bot do anything and remained frozen until I reached my destination.

- Columbus, OH, USA

Wednesday, August 5 2020, was driving about 3 miles from my house when I noticed message on dashboard "place car in park to start car". thought it was odd because I was driving. I then noticed car was off so placed in park (on the road btw) and started it up again. No more issues that day. Next morning, August 6th, car shut down again in nearly the same location. This time traffic was much busier and I was in right lane with cars behind me traveling 45-50 mph and to the right was a merge lane with multiple cars coming over...car slowly glided into the merge lane as everyone became aware I was in distress and allowed me to move over. Car would not restart and was actually locked in park, so I was unable to move car from traffic lanes. Called police and tow truck who brought it to a Jeep dealership. It was a very dangerous situation to be in during early morning commute time. Now its Saturday and I have no communication as to what the problem may be, so I searched some internet and learned this has been going on for awhile with Jeep. I was provided a loaner car by the dealership.

- Fort Myers, FL, USA

Center display that contains backup camera images, climate control, radio, navigation and many other functions is inoperable most of the time. This problem recurs daily, and the display is inoperable 90+% of the time. The absence of an operable backup camera display is a significant safety issue.

- Kingsburg, CA, USA

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the vehicle was at stand still, heat would exit the vents when using the air conditional. The contact stated he had to open the windows for 10-15 minutes to be able to enter the vehicle, due to the extreme heat inside the cab. The contact was concern that the failure would occur when extreme hot climate weather. The contact stated no warning light was illuminated. The vehicle was taken to local dealer victory Chrysler Dodge Jeep Ram located at 45 naber dr, shallotte, nc 28470, where made aware of the failure. Diagnosed with needing unknown electronically to be updated. The vehicle was not repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 298.

- Southport, NC, USA