10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
4,883 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #3

Apr 012021

Grand Cherokee

  • 210 miles
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that whenever the heat or a/c was turned on, the cabin filter would release an unknown black substance into the air, causing his eyes to burn. The objects in the glove box were covered in an unknown black substance. The contact was concerned that the unknown substance could cause cancer and other health issues to himself and his passengers. The vehicle was taken to the dealer but the dealer informed the contact that there was nothing they could do and referred the contact to the manufacturer. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact to another dealer Golling Chrysler Dodge Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) and sent a new glove box for replacement. However, the service manager of Jeep Ram of Roseville (25800 Gratiot Ave, Roseville, MI 48066) informed the contact that all 2021 Jeep Grand Cherokee Laredo, were manufactured that way. The glove box was not replaced. The vehicle was not repaired. The failure mileage was 210.

- Harrison Township, MI, USA

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problem #2

Nov 232020

Grand Cherokee

  • 500 miles
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving approximately 30-45 mph, the transmission felt as if it was slipping. There was no warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was towed to imperial cars (8-18 uxbridge rd, mendon, MA 01756; (800) 526-2886) to be diagnosed. The contact was informed of several cylinder misfires. The contact was informed that the engine needed to be replaced. The repair was still pending. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 500.

- Upton, MA, USA

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problem #1

Nov 162020

Grand Cherokee

  • miles
My Grand Cherokee high altitude 2021 start jerking during acceleration at 500 miles aprox. Then the problem was more continues and in parking or neutral the car start jerking, vibration engine and exhaust smell wear. Check engine flasing. Code P0304 was registered.

- Yabucoa, PR, USA

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