10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 45,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign notice: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Djr
- Xenia, OH, USA
2002 Jeep Liberty fuel tank overflows when filling tank instead of stopping the gasoline pump's nozzle when the tank is full.
- Addison, IL, USA
The contact owns a 2002 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the part was not available for several months. The manufacturer was notified of the delay and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
- Tamaqua, PA, USA
The contact owns a 2002 Jeep Liberty. The contact received a notification for recall NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The VIN was unavailable. The contact had not experienced a failure.
- Erie, PA, USA
The contact owns a 2002 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer had not been notified of problem and the contact had not experienced a failure.
- Butler , PA, USA
The contact owns a 2002 Jeep Liberty. The contact received a notification for NHTSA campaign id number: 13V252000 (fuel system) and NHTSA campaign number: 09V119000 (suspension). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Defuniak Springs, FL, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number : 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Bronx, NY, USA
The contact owns a 2002 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system). The dealer was contacted on multiple occasions and informed the contact that the parts needed to repair the vehicle were still not available and no estimated time to receiving the parts could be provided. The VIN was not available. The contact had not experienced a failure.
- Hooks, TX, USA
I took my safety recall notice N46 to Carolina Chrysler, Dodge, Jeep in elizabeth city on 5/13/14 and was advised that parts were not available. I received another recall notice N46 and took it back to Carolina Chrysler, Dodge, Jeep in elizabeth city, nc on 9/29/14. I was told they had the part but not the hardware to put it on and they would call me when they got everything. I have not heard from anyone there as of this date.
- Elizabeth City, NC, USA
The contact owns a 2002 Jeep Liberty. The contact received NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact stated that the dealer informed that the part was not available. The contact received a second notification however the part was still not available for the remedy. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact did not experience a failure.
- Muskegon, MI, USA
The contact owns a 2002 Jeep Liberty. The contact stated that NHTSA campaign number 13V252000 (fuel system) was received in February of 2014. The contact stated that the dealer and the manufacturer were contacted on numerous occasions, who informed that the part needed to repair the vehicle was not available. There was no estimated time for when the part would become available. The contact did not experience a failure. The VIN was not available.
- Holmdel, NJ, USA
The contact owns a 2002 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system). After contacting the dealer and manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available. There was no estimated time provided regarding when the parts would become available. The contact had not experienced a failure.
- Old Bridge, NJ, USA
We have been waiting months now to remedy this recall for a fuel tank issue where it can explode. This is ridiculous. Every time we go they always say they don't have the part. Expressway Jeep in mt vernon, in.
- Mt Vernon, IN, USA
The contact owns a 2002 Jeep Liberty. The contact received a notification for recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure, air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Calhoun, GA, USA
The contact owns a 2002 Jeep Liberty. The contact stated that while parked, the vehicle caught on fire. The fire department extinguished the fire. A police report was filed and there were no injuries reported. The vehicle was not repaired. The contact received notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but did not confirm if the VIN was included. The failure mileage was unknown.
- Marietta, GA, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Wilkinson, IN, USA
There was a safety recall announced by the manufacuturer in Q4 2013 M46 / NHTSA 13V-252. I contacted the Jeep dealer gator automotive group on April 7, 2014 to check on the status of the recall and to make an appointment for the repair. I did not do so previously as the announcement stated that they would contact us. No appointment or parts were available at that time and the dealer representative hung up the phone on me. Next I called the manufacturer and got the same response that they had no parts and I had to wait for them to contact me. It is now July 29, 2014 and I have never heard back from neither the dealer nor the manufacturer. This is unacceptable to me as this is a safety recall. Can somebody please provide me with an update on this recall or contact the manufacturer about this. The issue is an exploding gas tank. Thank you.
- West Melbourne, FL, USA
TL - the contact owns a 2002 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part was unavailable and the dealer did not know when it would arrive. The manufacturer was not notified. The contact had not experienced a failure. Jcc
- Rome, GA, USA
The contact owns a 2002 Jeep Liberty. The contact received a notification for recall NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the remedy part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
- Henryville, IN, USA
- Biddeford, ME, USA