10.0
really awful- Crashes / Fires:
- 55 / 2
- Injuries / Deaths:
- 78 / 2
- Average Mileage:
- 57,449 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the parts needed were not available. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified. The contact had not experienced a failure.
- Tuscan, AZ, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
- Ocala, FL, USA
The contact owns a 2002 Jeep Liberty. The contact received a notice for NHTSA campaign number: 15V046000 (air bag inflater); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to address the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Alberquerqe, NM, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of nhsta campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. MA 09/25 updated 10/06/15
- Napa, CA, USA
On July 15, 2015 I was traveling on a 4 lane road, in town at approximately 35 mph when the airbags in my 2002 Jeep Liberty spontaneously deployed. The road was smooth, I hadn't hit my brakes, or struck anything when they deployed. Fortunately there was a county deputy sheriff 2 vehicles behind my who stopped to offer assistance and call ems. My injuries were minor. Bruising from my elbow to my wrist along with cuts and scrapes on my right arm. I went to the er for an X-ray because of the immediate swelling and the emt who arrived at the scene recommended it to rule out a broken arm. I contacted Chrysler, who informed me that my Jeep was part of the #R06 recall which involved the random deployment of airbags, and while they can repair my airbags and dash, they can't fix the module that actually caused my airbags to deploy. Those parts are not available at this time. In other words, my new airbags could deploy again without warning. I received a recall letter regarding this problem months ago and was told at the time that the parts were not available to repair the problem. I no longer feel safe in my Jeep.
- Jennings, OK, USA
The contact owns a 2002 Jeep Liberty. The contact stated that when turning the ignition to the on mode, the air bag warning indicator illuminated intermittently. The failure recurred on one occasion. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
- Winston Salem, NC, USA
The contact owns a 2002 Jeep Liberty. The contact stated that NHTSA campaign number: 15V046000 (air bags) exceeded a reasonable amount of time fore repair. The dealer stated that the parts were not available. The manufacturer stated that there was no remedy for the failure. The vehicle could not be repaired. The contact had not experienced a failure.
- Solon , OH, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 15V046000 (air bags); however, the part to do the repair was not available. The dealer placed the contact on a waiting list several months ago and had not heard anything. The contact stated that the manufacturer exceeded a reasonable amount of time to deliver the part. The contact had not experienced a failure.
- Pacifica, CA, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags) and 154046000 (air bags). The contact stated that the vehicle was taken to the dealer for repair; however, the dealer stated that the part was faulty and would notify the contact when the part was available. The contact stated that the part to do the repair was not made available in a reasonable amount of time. The contact had not experienced a failure.
- Goleta, CA, USA
I was driving and my airbag light came on. It's went off and came back on multiple times. Is it possible my airbag deploy while driving? kind regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Antioch, TN, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Fair Lawn , NJ, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Seattle, WA, USA
The contact owns a 2002 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available. MA 09/25
- Thornwood, NY, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
- Portsmouth , VA, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Ofallon, MO, USA
The contact owns a 2002 Jeep Liberty. When the vehicle was started in warm weather, the air bag warning light continuously illuminated. The failure recurred on several occasions each time the vehicle was started in warm weather. The contact received notification of NHTSA campaign numbers: 12V5270000 (air bags), 13V252000 (fuel system, gasoline, structure), and 15V046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
- Waterford, PA, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number:13V252000 (fuel system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The VIN was unavailable. The contact had not experienced a failure. The consumer also stated the parts were not available for the air bag recall. Updated 12/15/15.
- Las Vegas, NV, USA
The contact owns a 2002 Jeep Liberty. The contact stated that the air bag warning light illuminated sporadically. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 170,000.
- Brooklyn, NY, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 15V046000 (air bags); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Jackson, NJ, USA
- Cedar City, UT, USA