10.0
really awful- Crashes / Fires:
- 55 / 2
- Injuries / Deaths:
- 78 / 2
- Average Mileage:
- 57,449 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Recall occupant restraint control module R06 / NHTSA 15V-046 recall is dated 2/6/15. It is now November 2015 and the parts are not available to get this safety recall issue corrected. I have contacted by dealer since Feb 2015 to be told the same thing that Chrysler has not sent them the parts. How much longer do I need to wait putting myself at risk??
- Mechanicsburg, PA, USA
The contact owns a 2002 Jeep Liberty. The contact stated that the recall notice for NHTSA campaign number: 13V252000 (air bags) was received in February of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. VIN tool confirms parts not available.
- Las Vegas, NV, USA
The contact owns a 2002 Jeep Liberty. When the vehicle was started, the air bag warning indicator was consistently illuminated. The failure recurred each time the vehicle was started. The contact received notification of NHTSA campaign number: 15V046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 82,000.
- Milton, DE, USA
The contact owns a 2002 Jeep Liberty. The contact received a recall notification for NHTSA campaign number: 12V527000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Gastonia, NC, USA
The contact owns a 2002 Jeep Liberty. The contact stated that after the vehicle was started, the air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 140,000.
- Terra Haute, IN, USA
The contact owns a 2002 Jeep Liberty. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure....updated 02/04/16
- Madison, WI, USA
I have an open recall notice R06 for the occupant restraint control module from February 2015. My "airbag" indicator light has come on. I contacted a dealer today and was told that parts are still not available, but that I could make an appointment and have the indicator light investigated at my cost. This is unacceptable. I contacted the fca recall number today and was told that parts will not be available until the first quarter of 2016, somewhere between 2 1/2 and 5 1/2 months from now. I mentioned the airbag indicator light and the fact that my pregnant daughter-in-law drives the vehicle. The advice I was given was that I should contact my dealer about a loaner until the parts arrive. Again, unacceptable.
- Omaha, NE, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Alton, IL, USA
The contact owns a 2002 Jeep Liberty. The contact stated that the air bag light illuminated constantly. The contact received notification of NHTSA campaign number: 15V046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was 95,000....updated 02/19/16 updated 4/23/18
- Wheeling, IL, USA
The contact owns a 2002 Jeep Liberty. The contact received a notification of NHTSA campaign number: 15V046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 02/0/16
- Redwood City, CA, USA
Received recall notice over 10 months ago and still no parts to correct problem. Dealer states no parts are available or a time frame to when parts will be available. How can you have a recall and no parts to fix this!
- Canton, MI, USA
Received interim notice of recall #R06/NHTSA 15V-046 over a year ago. The part(s) are still not available.
- Ringgold, GA, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Shelton, CT, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Update MA 01/13/16 update 4/18/18
- Morganton, NC, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags), 13V252000 (fuel system, gasoline, structure), and 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/13/16 MA updated 02/05/16 updated 02/10/16., updated 03/23/18
- Bee, VA, USA
The contact owns a 2002 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 15V046000 (air bags) in January of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Florham Park, NJ, USA
The contact owned a 2002 Jeep Liberty. While driving approximately 35 mph, the contact crashed into another vehicle. The air bag did not deploy. The contact sustained an injury on the left arm that required medical attention. The vehicle was destroyed. A police report was filed. The vehicle was included in NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.
- Nashville, TN, USA
The contact owns a 2002 Jeep Liberty. While driving at an unknown speed, the air bag warning light illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.
- Water Valley, MS, USA
The contact owns a 2002 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 11/20/15 updated 12/09/15.8jb
- Franklin Park, IL, USA
- Centennial, CO, USA