: the contact stated a NHTSA recall letter # F23, for the suspension: Front: Control arm: Lower ball joint was received, and the service dealer was contacted to schedule an appointment. The service dealer informed the contact other vehicle owners were already on a wait list and the contact would have to wait. The manufacturer was not contacted.

- Chambersburg, PA, USA

: the contact stated no problem had occurred with the vehicle. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available. Updated 11/30/2006 - the consumer was told that the dealer only get 3 replacement parts per week. The consumer is number 90 on the waiting list and at that rate the consumer will have to wait 30 weeks to get the part replaced.

- Falmouth, VA, USA

: the contact stated upon receiving a recall letter # 03V46000 in regards to the front suspension lower ball joints, the dealership was contacted, who indicated there was a waiting list for the required parts to perform the recall repair. After a month, the parts had not arrived yet. The contact was very concerned because the recall clearly established the safety risk involved in the safety defect. Updated 11/30/2006 -

- Lambertville, NJ, USA

: the contact stated no problem had occurred. There was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Beloit, WI, USA

There is a safety recall for my 2002 Jeep Liberty, safety recall F23 - lower ball joints. I received the recall in the mail over 6 weeks ago and have tried to get it fixed every week, calling regularly and even going in for service - only to find that the dealer does not have any parts. I have now contacted daimler Chrysler who is unable to offer any solution they have no parts available nor have any idea when parts will be available.

- Cold Spring Harbor, NY, USA

: the contact stated a NHTSA recall letter #06V288000 regarding, suspension:front:control arm:lower ball joint was received on 09/27/06. The vehicle was taken to the dealer on 10/02/06, but the recall parts were unavailable. The contact expressed concern because the vehicle posed a serious risk if driven prior to the recall work, which had not been repaired due to the lack of replacement parts.

- Groton, CT, USA

: the contact stated a recall letter was received for recall #F23, for the suspension: Control arm, lower ball joint. When the service dealer was called to set an appointment, the contact was added to a waiting list and informed there was no estimate, as to when the parts were available. The manufacturer was notified.

- Prince Frederick, MD, USA

: the contact stated there was a NHTSA recall, #06V288000 regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Corvallis, MT, USA

: the contact stated the dealer was unable to perform the recall work #06V288000 regarding the suspension lower ball joints, because the replacement parts were unavailable. The contact notified the manufacturer, who provided no assistance. Updated 12/1/20006 -

- Elkins Park, PA, USA

: the contact stated while driving various speeds, there was a rattling noise coming from the front suspension. The vehicle was inspected by an independent repair shop who determined the lower ball joints needed to be replaced. There was a NHTSA recall, #06V288000 regarding the lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available. Updated 11/30/2006 -

- Hatillo, PR, USA

: the contact stated while driving 10 mph on normal road conditions, a loud noise under the vehicle was heard. No warning lights were illuminated on the dashboard. Upon entering the freeway at higher speeds, the vehicle had difficulties with the steering. The vehicle was taken to an independent auto shop, who determined the lower ball joint was fractured. The contact informed the mechanic that NHTSA recall #03V460000 regarding suspension:front:control arm:lower ball joint, was performed several month ago. The mechanic advised to contact the manufacturer to obtain reimbursement for the repairs performed on that existing recall. The manufacturer was contacted who requested the invoices for the repairs performed. The manufacturer communicated the contact by phone and by letter, but the company would not reimburse for the repair costs because an independent mechanic performed them. The contact received a second recall letter for the same safety defect and expected the manufacturer would honor the repairs already paid.

- Canfield, OH, USA

: the contact stated an appointment was scheduled to make the repairs for recall # F23 suspension: Lower control arm, ball joints on 9/21/2006. The front left axle/drive shaft seized/froze in the hub. The service dealer wanted to be paid for the removal of the axle and payment if it fractured during removal. The manufacturer was notified and agreed to pay the cost of replacement of the axle, but the contact would be responsible for the labor costs.

- Exeter, NH, USA

: the contact stated there was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Reidsville, NC, USA

: the contact stated a recall letter #06V288000 pertaining to the suspension:front:control arm:lower ball joint was received. Two different dealerships were called to make an appointment. Both dealerships were unavailable for immediate remedy repairs citing unavailability of technicians or parts. The earliest appointment could not be scheduled for at least two weeks.

- Southbury, CT, USA

: the contact stated while driving 5 mph, the right side of the vehicle suddenly dropped into the rim. The vehicle was towed to a residence. Upon inspection, the contact noticed that the front right ball joint had detached and punctured the rim. The vehicle was not seen by a dealer. There was a NHTSA recall# 03V460000 which pertained to the lower ball joint. The vehicle was not included in the recall due to the VIN.

- Warren, OR, USA

: the contact stated there was a NHTSA recall, #06V288000 on the vehicle regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Nutley, NJ, USA

: the contact stated while driving various speeds on the highway, there was a pronounced vibration within the front suspension. There was a NHTSA recall, #06V288000 on the vehicle regarding the lower ball joints. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available.

- Ripley, NY, USA

: the contact stated the vehicle was taken to a dealer for recall remedy repairs #06V288000 pertaining to the lower ball joints. An appointment was made however but the service dealer stated that the parts to do the recall work were unavailable and that they were unsure when they will be able to get the parts. The manufacturer was contacted who also stated they were unaware of when the parts would be available. The contact stated the vehicle made a popping sound when making turns at 10mph and created fear in driving the vehicle.

- Parkers Lake, KY, USA

: the contact stated while driving various speeds, a noise was heard and the steering wheel was hard to turn. There was a NHTSA recall, #06V288000 regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.

- Chittenango, NY, USA

: the contact stated the service dealer would replace the suspension: Front control arm, lower ball joint, recall # 06V288000, but wanted to charge for the realignment that the dealer said was required service after the replacement. The customer service representative refused to escalate the issue to a supervisor or higher ranked staff member. The manufacturer was notified and the contact was directed to pay for the realignment and reimbursement would be considered at a later date.

- North Tazewell, VA, USA