I received a safety recall notice approximately 6 months ago for "rear structure reinforcement". I have been to the Jeep dealer in my area (milton ruben chrylser Jeep, 3516 Washington road, martinez, ga 30907, ph: 706-868-5454) 3 times and each time I am told they will call me when there is a part to fix my automobile. If this is a safety recall they are not taking it seriously, they are very dismissive when I talk to them.

- Augusta, GA, USA

Months ago I received a vehicle safety recall. The recall is in regard to my fuel tank having a chance of fuel leak during certain types of rear end collisions which can result in an underbody fire in the presence of an ignition source. I have made three different inquiries and follow up, 1st with my local Chrysler dealer than with Chrysler group recall assistance in regard to an eta of parts and expediting this process which as far as I am concerned and have been notified, is a serious safety concern. I have been told the same thing everytime that the parts must not be available yet. I need your help motivating the appropriate parties to expedite this process. My safety is at stake and the issue here and I am becoming impatient. Please get back to me asap with a follow up and some results. The recall # I think is N46/ NHTSA 13V-252. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Asheville, NC, USA

The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign id number:13V252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 7/8/14

- Houstontown, PA, USA

2004 Jeep Liberty. Consumer writes in regards to fuel tank recall notice. The consumer went to the dealer, after receiving the recall. However, they claimed to have no knowledge of a defect or a recall.

- Milwaukee, WI, USA

The contact owns a 2004 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacture declined to provide an estimated time when the part would become available. The contact was concerned about the safety risk involved with the acknowledged defect. The contact had not experienced a failure.

- Depew, NY, USA

The contact owns a 2004 Jeep Liberty. The contact stated that while driving approximately 40 mph, the front of vehicle started to shake. The vehicle was taken to the dealer, who advised that the shocks needed to be replaced. The vehicle was repaired however, the failure was recurring. The vehicle was taken back to the dealer, who then stated that the front control arm would need replacing. The vehicle was not further repaired. Additionally, the contact received notification of NHTSA campaign id number 13V252000 (structure).the manufacturer was not notified of the failure. The approximate failure mileage was 73,000.

- Jamaica , NY, USA

The contact owns a 2004 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure ) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.

- Cordova, TN, USA

2004 Jeep Liberty. Consumer writes in regards to gas tank could explode if hit from rear and trailer hitch needs to be installed to protect gas tank. The consumer had the hitch installed, by a company that was recommended by Chrysler. However, several days later, the consumer received a call from Chrysler saying the hitch that was installed was the wrong one, and he would not be getting reimbursed. Also, the power steering pump failed.

- New London, CT, USA

Chrysler not fulfilling NHTSA 13V-252 safety recall to protect rear fuel tank from explosion by installing a trailer hitch. Spitzer Dodge of mansfield, Ohio continues to have "no parts" for this recall, but I could pay to have them install one.

- Mansfield, OH, USA

The contact owns a 2004 Jeep Liberty. The contact received a recall notification for NHTSA campaign id number 13V252000 (fuel system, gasoline, structure); however, the contact was not able to have the vehicle serviced under recall because the part was unavailable. The manufacturer was notified and they were unable to provide an expected date that the part would be available. There are no failures at this time. Updated 4/4/14 updated 04/23/14

- Maitland, FL, USA

2004 Jeep Liberty. Consumer writes in regards to gas tank recall notice. The consumer also stated, the transmission did not shift properly.

- St. Marys, WV, USA

The contact owns a 2004 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable time for repair. The dealer was contacted and stated that the parts were not available for repair. The manufacture was not notified. The contact had not experienced the failure. Updated 3/5/14 updated 03/20/14

- Betsy Layne, KY, USA

I called Chrysler regarding recall 13V252000, as listed on this site. I was advised that my 2004 Jeep Liberty was not part of the recall. When asked what was different about my 2004 Jeep Liberty versus those involved in the recall I was told that they didn't know, just that the VIN number wasn't included in the recall.

- Puyallup, WA, USA

The contact owns a 2004 Jeep Liberty. The contact stated that the door motor makes grinding noises. The cause of the noises could not be determined. He discovered a metal-ribbed piece protruding from the interior door that housed a cable. The contact took the door apart and discovered that the cable snapped from its housing. The window was also malfunctioning. The VIN was unknown. The failure and current mileages were less than 60,000.

- Bel Air, MD, USA

Easy rollover/non-deplloyment of driver airbag in serious accident on April 10, 2006, while travellilng in right lane, under the speed limit, on I-85 in montgomery, Alabama, a large german shepherd type dog ran out in front of the 2004 Chrysler Jeep Liberty I was driving. I swerved towards the road shoulder, in order to get out of the heavy traffic. The car immediately rolled over(side to side), and then hit a guard rail, head on. The Jeep then flipped over, back to front. I landed upsdie down, with smoke filling the car. The driver steering wheel airbag had not deployed! though diisoriented, I managed to free myself from the seat belt, crawl over the passenger seat, and wedge the door open to crawl out. An ambulance took me to the hospital, where I was thoroughly examined. I suffered no severe injuries-in fact, miraculously escaped with only severe aches and pains. As my chest had hit the steering wheel, I experienced the most pain in my sternum. Two weeks later, I still am in pain, especially in the chest area. Just days after the accident, I called Chrysler to alert them to the rollover, non-deployment of steering wheel airbag. I was referred to a legal department rep who demonstrated a nasty demeanor until I asserted I was not interested in pursuing any legal recourse, but was only interested in bringing this information to their attention, as another person involved in such an accident might not have as fortunate an outcome as I. a few days later, a private investigator, hired by Chrysler, called me to ask further questions after having examined the car at the salvage yard. A few days after that, I received a letter from daimler-Chrysler, asserting that the type accident I had, would not set off the sensors that would deploy the steering wheel airbags. I find this ludiicrous. The car is totalled. After the initial rollover, I hit a guard rail, head on. My chest hit the steering wheel hard! I'm still in pain.

- Indianapolis, IN, USA