10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,326 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
This was the first time that we had filled the tank up on our 2006 Jeep Liberty since we purchased it on June 7, 2013. While standing at the pump waiting for the tank to fill up, the tank started overflowing with gas. I had gas all over me, the car, and the ground. I wrote it off as being a problem with the pump. 1 week later I go to a different pump to fill it up, and it happens again. So I called the dealership that services my vehicles and explained the problem and we took it in for them to look at. They said that this is a common problem but Jeep will not fix the issue. I started looking on Jeep forums and have found quite a few instances of this same problem on the Jeep Liberty and these people have also filed claims to the NHTSA. The only way for the problem to be fixed is for the tank to be replaced because there is a check valve in the tank that is causing this. This is a very costly repair as I have called a couple of dealerships around in the are with the tank alone costing over $1,400 dollars. This is a known issue that Jeep refuses to fix. It is a safety issue due to a manufacturing defect.
- Crystal Lake, IL, USA
We were driving down the road and we went to roll down the rear window and it fell into the door and wouldn't go up or down. When we stopped to attempt to fix the window the door will not open at all.
- Springboro, OH, USA
My 2006 Jeep Liberty has a serious problem with the window regulators and lift plates. June 1, 2010, was the first regulator to go out. The second one went out shortly after that. Now the first one has dropped again. The first time, I paid over $400 for the repair. The second one was covered by Chrysler completely, and they reimbursed me $333 for the first repair when the second repair was done. They are going to "consider" reimbursing me for this third one, but I have to jump through all of their hoops for it to be considered. This is a serious problem that is affecting many many Liberty owners. There should be an extended warranty on these regulators and plates. My daughter is driving this car and should not have to be concerned with whether her windows are going to stay up. This is a serious safety issue. NHTSA should demand that Chrysler either recall these or at bare minimum put an extended warranty on all Liberty for these parts. Ugh. This is ridiculous. Oh, and we bought the car used in November 2009. For all we know, multiple regulators might have been put on this car in its first 36,000 miles before we bought it.
- Birmingham, AL, USA
THE POWER WINDOWS IN MY 2006 JEEP LIBERTY HAVE A DESIGN DEFECT. THE ORIGINAL DESIGN INCLUDES A PLASTIC PART WHICH BREAKS AND ALLOWS THE WINDOW TO FALL DOWN INTO THE DOOR. MY DRIVER-SIDE PASSENGER WINDOW HAS BEEN HELD UP WITH TAPE FOR THE PAST 12 MONTHS. I RECENTLY HAD TO PAY $250 TO HAVE THE DRIVER'S-SIDE WINDOW REGULATOR REPLACED. RESEARCHING ONLINE I HAVE SEEN INCIDENTS WHERE OWNERS HAVE HAD TO HAVE THE SAME WINDOW REPLACED TWO OR THREE TIMES AT $300-$500 PER INCIDENT.MOPAR BODY SERVICE BULLETIN 23-008-09 AND 23-014-08 DETAIL THE ISSUE AND CHRYSLER'S CORRECTION. PLEASE LET ME KNOW ([XXX]) IF THIS IS SUBJECT TO A NHTSA SAFETY RECALL OR OF I SHOULD START A CLASS-ACTION LAWSUIT TO CORRECT THIS DEFECT. THERE IS AN AFTERMARKET KIT WHICH REPLACES THE FAULTY PLASTIC PART WITH A STEEL PART AT WWW.STEIGERPERFORMANCE.COM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Kansas City, MO, USA
: the contact stated after having a dvd player installed in the vehicle by the dealer, leaking occurred between the driver and passenger side seats while parked or in motion consistently after or during a rain storm. The leaking created mold and the vehicle was taken to the dealer on four separate occasions but could not find the source of the problem. The manufacturer was contacted and expressed that the dealership needed to repair the vehicle. The water damage was covered under warranty. The contact received a letter from the manufacturer that stated that there was nothing more the dealer or manufacturer could do. The vehicle was not driven since the incident due to mold infestation. The dealer and manufacture refused to provide additional assistance. 08/29/06 plastic trim piece on dash up by windshield popping up on passenger side. Map light lens coming out and dome light replaced.
- Millersville, MD, USA
- Clarkston, MI, USA