10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 86,855 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
A large noise followed by deteriorated control steering my vehicle. After forcing it into a parking lot, a view of underneath front drivers side revealed a large metal object broken and jammed into my wheel. This sounds like the recall #09E039000 or recall id # 91163. Local dealership states my VIN is not in this recall and cannot fix it under the recall. My make, model and year of vehicle matches the recall and I think this calls for further investigation into additional vehicles.
- Jacksonville, FL, USA
The lower control arm and ball joint failed per F 23 recall of Jeep Chrysler and damaged the tire and rim which had to be replaced. We filed a claim with Chrysler customer assistance on Aug 20, 2014 and they were processing it and told us they would reimburse the $1146.83 not later than Oct 20, 2014. We had not heard anything from ccassistance so we telephoned today. Brad, the agent, could not find any record and also said that the recall was completed and that there would not be any reimbursement to us for the repairs we had to make. That is not in Accord with the recall and furthermore, the lower control arm and ball joints failed again on August 18, 2014 and the safford Chrysler Jeep Dodge of springfield Virginia replaced the control arms and ball joints on both the left and right side under a F23 recall warranty at no charge to us. We request that NHTSA contact Chrysler and require them to reimburse us for the $1146.83 which we paid out of pocket.
- Falls Church, VA, USA
While driving veh. Slowy went over a speed bump heard a loud bang. Upon inspection noticed that rear trailing / control arm. Had separated / rusted. Unable to drive at speed or control steering. Did not crash though.
- Gastonia , NC, USA
As I had just exited the Florida's turnpike North bound at kendall drive in miami and attempted to enter the town and country mall at about 20 mph, the front passenger side ball joint of my 2006 crd 4X4 Jeep Liberty came apart causing the vehicle to lock the front wheel as the steering arm with part of the ball joint enter and landed inside the rim and the tire, perforating it and preventing the tire from turning causing the Jeep to almost buck like a horse sending us head first towards the windshield. Thankfully, it did not happen 45 seconds earlier when my family and I were on the express way driving 65 mph...it would have been catastrophic! this equipment/part failure is known as recall F-23 by Chrysler/Jeep and they are well aware of it!! I was never aware of such recall !! Chrysler/Jeep, after one month at their dealer continue to refuse to fix the collateral damage on the vehicle (rim, etc) created by their defective part!! using as an excuse that the factory warranty is over when it has nothing to do with that. Chrysler sent an "independent" inspector to view the vehicle. This "independent" inspector's bill is paid by Chrysler. This equipment failure is extremely dangerous!! and could be fatal!!! please help!! at this time I only want my Jeep fixed properly, and that Chrysler honors the traditional Jeep quality and commitment to their customers!! a letter has been sent to Chrysler claims after multiple attempts to solve this problem in person and via telephone. No results!! updated 06/04/14
- Miami, FL, USA
We purchased a used 2006 Jeep Liberty last year. Last night we went to drive it up the road and the right front passenger side tire disengaged from the steering knuckle and the ball joint disconnected. Luckily enough we weren't driving very fast otherwise it could have caused injury considering the tire is now almost at a 90 degree angle and we can't move the car. I understand the statute of limitations is 8 years after the original purchase date, I would like to know if I can get a manufacturer repair done free of charge, and would rather have it done at a dealer knowing they would have the correct parts. Normally my 1 year old is in the car, luckily he wasn't last night, but would like to know if I am entitled to repairs.
- Williamsburg, OH, USA
The contact owns a 2006 Jeep Liberty. The contact stated that the steering wheel position locking mechanism malfunctioned and caused the steering wheel to move out of position. The contact indicated that the failure was recurring. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 147,000.
- Evensville, IN, USA
Car was disabled due to defective tab inside steering column. Vehicle would not start. Battery fine. Starter fine. Mechanic found it to be an non-serviceable part within the steering column. Entire column has to be replaced. I have to either wait for a new column to ship and pay a total of $920 parts and labor and tax. Or buy a used one and total cost is $475. This is a defective part that should be recalled. This part cannot be maintained and is not subject to normal wear and tear. This is a safety issue. This is a common problem for this model and can leave drivers and passengers stranded in an unsafe situation.
- Solvay, NY, USA
Turning left the car lost control spinning around 360 degrees. It was around 9pm. No traffic no cars around, no crashes.
- Washington, DC, USA
We never had any problems with the steering on our 2006 Jeep Liberty until we had a severe cold snap (Jeep was bought in fl and now resides in de) and then all of a sudden it developed a screeching, straining noise in the steering and all around driving.it didn't matter what speed we drove the noise was always there and consistent, whether you turned a corner, put on the brakes, backed up or drove on the road normally almost sounded like the brakes were dragging but we had the brakes changed in April 2013. Took Jeep to our auto repair shop and they diagnosed the vehicle with bad upper and lower ball joints. Don't understand why this would happen all of a sudden but in ended up a very costly repair. Enjoy our Jeep but if there was any recalls for ball joints we were never notified.
- Millsboro, DE, USA
The lower and upper ball joints are deteriorating and cause inner wear on both front tires. The car had an alignment and new tires less than one year old. The accelerated inner wear and cupping resulted in a blowout. This is a safety issue. The Jeep Liberty has serious suspension problems. When I spoke to the Jeep/Chrysler cooperation, they were unwilling to assist in fixing the problem. When completing research, this seems to be a common problem with 2006 Jeep liberties. Jeep fails to recognize that the VIN model of Jeep has a defect in lower and upper balls joints for my model. I am very disappointed in the Jeep company for the lack of attention and assistance for such a major safety issue.
- Myrtle Beach, SC, USA
Car was disabled due to defective tab inside steering column. Part was replaced in 2010, costing $600 to repair. Happened again 10/25/13 costing over $1,000 to repair. This is a defective part that should be recalled. This part cannot be maintained and is not subject to normal wear and tear. This is a safety issue because this part breaks often and will disable a vehicle, leaving a family stranded.
- Hoboken, NJ, USA
Keys stuck in ignition. Would not come out which left leaving my vehicle unsafe to leave unattended. Took it to the dealership today and they had to replace the entire shifter and something in the ignition. I was told this happens often in this particular model. Total repair was $699.
- Portland, OR, USA
Key would not release from ignition after parking. Took to dealership. I advised dealership, possible shifter assembly and shift interlock cable problem, per other comments? I just received a call from them and they advised there was a piece broken in steering column and they needed to replace whole steering column. Problem 1 is there is a supposed national back order with an undetermined date of when they will get it in. 2nd issue, is they had no solution on how to get key out of ignition so I could properly secure my Jeep from theft or help with any solution to this other than....lock and unlock with spare key, since it is key fob that is in the ignition. 3rd issue............the cost $1240.65 with parts and labor..........I will be checking this out with other service centers and repair shops to make sure before I consent to any repairs with anyone.
- Speedway, IN, USA
I was leaving my bank and entered my vehicle and proceeded to start it with my key. My key turned and would not start my vehicle. My battery is about a 1 month old and I checked to see if there was a loose connection or corrosion (connection tight and no corrosion). I checked all fluids (fine), I just had oil, oil filter and breather filter changed a few weeks ago and they check all fluids. I turned lites, wipers, turn signals and radio on (worked fine), horn worked. With my key in the ignition, I had no problem turning the steering wheel. I opened my driver's door and saw it show up as "door" on the dash panel and noticed engine lite on. I depressed and held brake pedal down and was able to shift to neutral and back to park with no problem. I had a friend come and look at my Liberty, and he checked and did everything I did. We both thought it was the ignition switch. I informed the bank that I was having car problems and have to leave it in their parking lot over nite. I had the Jeep Liberty towed to a Jeep dealership in stuart Florida the next day (12/12/2012). They informed me that the pin in the ignition switch broke off and fell inside and that they would need to replace the whole steering column. And it would cost over $1000. I was informed the next day (12/13/2012) that they could not locate a new steering column and that they would need to replace the steering column with a used one. Now it will cost $800. I researched and noticed that other Jeep Liberty owners have had problems with the ignition switch. I hope I am not being scammed. My Jeep Liberty has about 50000 miles on it. As I think about it, wouldn't the ignition switch need to be replaced and not the whole steering column? my Jeep is still at the dealership and I hope to get it back on 12/17/2012.
- Hobe Sound, FL, USA
My 2006 Jeep Liberty can not make close turns. Seems ball joints are defective.
- 48390, MI, USA
Failure of high-pressure send/receive power steering line due to rusted connector on a vehicle with 42,000 miles on it leading to a $600 repair and loss of use of my vehicle for over a week. This is a common problem with the Jeep Liberty according to many Liberty owners and Jeep will not issue a recall for this part, which repeatedly fails.
- Horn Lake, MS, USA
At 16,000 miles my high pressure power steering hose went out on my 2006 Jeep Liberty and again at 46,000. The dealer claims this is "normal" and there is no recall on a faulty part. If it weren't $462 I wouldn't think twice about it. I got a second estimate from the guy who worked on my old car(main St. Garage, firplay co) and he said that he's seen quite a few Jeep Liberty's come in with the same problem...one last week and before that there were 3 others in a 2 week period. He also stated that Jeep is now using a different company to supply them with the part which, to me, means they know there was a problem with the old one.
- Breckenridge, CO, USA
Key is stuck in ignition which is unsafe to leave vehicle unattended at any time, my dealer has advised me that the problem is the gear shifter and since the vehicle is easily shifted into gear without a key it could have rolled away if placed in the neutral or drive gear.
- Glendale, CA, USA
The contact owns a 2006 Jeep Liberty. The adjustable latch for the steering column causes the steering wheel to move or drop while driving. The vehicle was taken to the dealership for inspection. The technician stated that the steering column needed to be replaced. The current and failure mileages were 59000.
- Sioux City, IA, USA
- Norfolk, VA, USA