10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 6,802 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Jeep Liberty. The contact received a notification for recall NHTSA campaign id number 13V252000 (fuel system, gasoline, structure). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts were not available. Contact had not experienced a failure. The manufacturer has not been contacted.
- Oceanside, CA, USA
Received notice Dec 2013, dealer said did not have parts, no follow up letter N46/NHTSA 13V-252.
- Slatedale, PA, USA
I have gotten a notice that my 2007 Jeep Liberty had a recall and a trailer hitch was to be put on it to prevent the fuel tank catching fire if in a rear end accident....I have not heard no more on it and was wonder when this was to be taken care of.....thank you.....N46/NHTSA 13V-252 ([xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Minot, ND, USA
Rear structure reinforcement. I finally was able to talk to someone on the phone about getting the oem trailer hitch to fix the safety recall, it has been over a month, Chrysler Jeep Dodge of spring has not called me back about when the part will come in (after I ordered it) and I cannot get ahold of anyone at the dealership.
- Spring, TX, USA
TL - the contact owns a 2007 Jeep Liberty. The contacts vehicle was included in NHTSA campaign number: 13V252000, fuel system, gasoline, structure. The contact stated while approaching a traffic light a vehicle crashed into the rear of the contacts vehicle. There were no injuries. A police report was filed. The vehicle was taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage were 92,000. Rk..updated 10/06/14
- Reading, CA, USA
The contact owns a 2007 Jeep Liberty. The contact received the recall notification related to NHTSA campaign id number 13V252000 (fuel system, gasoline, structure). ). the contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts are not available. The contact had not experienced a failure. The manufacturer was contacted.
- Baltimore, MD, USA
Safety recall N46/NHTSA 13V-252. Waiting for trailer hitch parts since recall of October 2013, was told by crystal lake Jeep a lot of people still waiting for parts. I do not want this dangerous vehicle have to Transport young grandchildren.
- Crystal Lake , IL, USA
Had been in contact with Chrysler and local Jeep dealer since September 2013 concerning installation of trailer hitch to minimize rear-end collision and potential explosions on my Jeep 2007 Liberty. In April 2014 had trailer hitch installed by private company then subsequently sent invoice for hitch to Chrysler requesting reimbursement for hitch and installation. On Friday, May 16, 2014 received call from Chrysler representative stating that the hitch installed did not qualify for reimbursement. Per representative the hitch had to be an omg vs. The hitch installed by private professionals. Very disappointed with Chrysler and appears they have no desire to minimize potential dangers in their vehicles even when a purchaser takes the initiative to resolve the issue.
- Montgomery, AL, USA
The contact owns a 2007 Jeep Liberty. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number:13V252000(fuel system, gasoline, structure) but was made aware that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs to be completed. The contact had not experienced the failure. Updated 06/30/14 MA updated 07/1/2014
- Baytown, TX, USA
The contact owns a 2007 Jeep Liberty. The contact stated that he was concerned for his safety since the parts were still not available for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle had not experienced the failure. The current mileage was 68,000.
- Lewes, DE, USA
2007 Jeep Liberty. Consumer writes in regards to oem trailer hitch installation issues. The consumer stated the trailer hitch has not been installed on the vehicle, and there has been no response to his many calls/requests to the dealer.
- Ann Arbor, MI, USA
The contact owns a 2007 Jeep Liberty. The contact received notification of NHTSA campaign id number:13V252000 (fuel system, gasoline and structure) but was informed by the dealer that the part needed to complete the repair was not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable time frame for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 06/17/14
- Houghton Lake, MI, USA
The contact owns a 2007 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available. The manufacturer was made aware of the failure. The vehicle was not repaired. The contact had not experienced the failure described in the recall.
- Apex, NC, USA
The contact owns a 2007 Jeep Liberty. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number:13V252000 (fuel system, gasoline, structure) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
- Clinton, OH, USA
The contact owns a 2007 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V252000. The contact was made aware that parts were not available and as a result, the repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Updated 05/28/14
- Cherry Hill , NJ, USA
The contact owns a 2007 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) January 2014. The contact stated that she attempted to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. Updated 05/19/14
- Grand Rapids, MI, USA
The contact owns a 2007 Jeep Liberty. The contact received notification of NHTSA campaign id number:13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The manufacturer was contacted and provided an unreasonable estimated date for when the vehicle could be serviced under the recall campaign. The contact had not experienced a failure.
- Kalona, IA, USA
The contact owns a 2007 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was advised that the vehicle did not need the recall repair performed. The contact stated that the dealer failed to comply with the recall instructions. The contact had not experienced a failure.
- Mansfield, TX, USA
The contact owns a 2007 Jeep Liberty. The contact stated that the vehicle was included in NHTSA campaign number: 13V121000 (air bags, power train, structure). The dealer was contacted to schedule an appointment for the repair but stated that the part was not available. The manufacturer was made aware of the issue. The contact stated he had not experienced a failure. The current mileage was 45,000.
- Augusta, GA, USA
- Tampa , FL, USA