10.0
really awful- Crashes / Fires:
- 14 / 1
- Injuries / Deaths:
- 19 / 0
- Average Mileage:
- 42,579 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The airbag warning light came on my car one morning when it first started. A few days later I took it into the dealer and was told that the module occupant restraint had failed and needed to be replaced. The repair cost $390. After doing a bit of research online it appeared that many other people reported the same malfunction with the exact same model year around the same millage... updated 09/30/15
- Cincinnati, OH, USA
Recently I took my 2012 Jeep Liberty in for a recall repair on the active head restraints. The airbag dash light has been on for about a month and a half, and it hasn't really bothered me until today. I was called by rancho Jeep/Dodge during my recall repair today, and the mechanic took a very aggressive sales type persona regarding me fixing the airbag light, which he quoted me at over $400 for everything. I said no, and he persisted to try to sell me on fixing this light. I also work in sales, so I was very well aware that he was following some company instruction to push hard to get me to fix this issue. Then I noticed there is an open investigation regarding exactly this problem. I also read the below articles and found that many people are currently having issues with airbag failures on their Jeep Liberty vehicles. Please get Chrysler to fix this, it seems they may even be following poor business practices by trying to get customers to fix this issue by spending their own money before a recall is issued by NHTSA. www.carcomplaints.com/Jeep/Liberty/2012/seat_belts_air_bags/airbag_light_on.shtml www.npr.org/sections/thetwo-way/2015/07/26/426557128/Fiat-Chrysler-hit-with-record-105-million-fine-for-safety-defects www-ODI.NHTSA.dot.gov/owners/recentinvestigations
- San Diego, CA, USA
The contact owns a 2012 Jeep Liberty. The contact stated that while driving at any speed, the air bag light remained illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the occupant restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 13V282000 (air bags, electrical system). The failure mileage was 50,000.
- Warwick, NY, USA
I have a 2012 Jeep Liberty limited 4X4 and the airbag light will not turn off a couple of months ago it will come on stay on then turn off but all of the sudden it just stayed on all the time. I have called the dealer and Chrysler to tell them about the problem but since I didn't buy the extended warranty they want to charge for me to take it in and for them to get a code. I feel like it's a safety issue and they should take care if the problem.the car has not been in an accident or anything like that I don't see why they can't take care of that problem. Updated 09/25/15 updated 11/22/2017
- Imperial Beach, CA, USA
Turned on ignition. The air bag light flashed on and warning indicator caught my attention because the airbag warning light went on and stayed on.
- Tucson, AZ, USA
The contact owns a 2012 Jeep Liberty. The contact stated that the air bag light was illuminated. The dealer diagnosed that the occupant restraint control module was defective, but they could not replace it unless the contact purchased the part. The contact received notification of NHTSA campaign number: 13V282000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 37,625.
- Columbia, SC, USA
My air bag light has come on, and remains on, for no reason. No accidents, which could possibly cause any possible electrical malfunction. The air bag has not deployed. It appears to be an electrical malfunction. Also, the clock seems to run two minutes slow every month.
- Orange Park, FL, USA
Started Jeep and air bags light came on and stayed
- Nicholson, PA, USA
Airbag light came on. I took it to the dealer. Dealer said it is not covered under any recall and therefore will cost me ~$600 to repair. The manufacturer should repair faulty airbags free of charge.
- Lantana, TX, USA
Started the Jeep one morning and the airbag light came on and has been on ever since.
- Jacksonville, FL, USA
The contact owns a 2012 Jeep Liberty. The contact stated that the air bag warning lamp remained illuminated after the vehicle was repaired under NHTSA campaign number: 13V282000 (air bags, electrical system). The contact mentioned that the dealer only reset the head restraint and did not flash the tipm or replace the occupant restraint control module. The manufacturer was notified of the failure and refused to repair the vehicle. The vehicle was not repaired. The approximate failure mileage was 62,000.
- Jacksonville, FL, USA
The contact owns a 2012 Jeep Liberty. The contact stated that after starting the engine, the air bag sensor light had illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.
- Richmond, TX, USA
The contact owns a 2012 Jeep Liberty. Upon starting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer. The technician diagnosed that the restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was made aware of NHTSA campaign number: 13V282000 (air bags, electrical system); however, the VIN was not included. The failure mileage was unknown.
- Byron, GA, USA
Air bag light is on. Was advised that clock spring needs replaced and that air bags may not deploy in a crash.
- Stout, OH, USA
The contact owns a 2012 Jeep Liberty. The contact stated that while driving at unknown speeds, the air bag warning light illuminated. The recall notice for NHTSA campaign number: 13V282000 (air bags, electrical system) was received in October of 2014. The vehicle was taken to the dealer where the tipm flashed and the contact was informed that the occupant restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
- Parma, OH, USA
My air bag light has come on, and remains on, for no reason. No accidents, large pot holes hit to cause any possible electrical malfunction. The air bag has not deployed. It appears to be an electrical malfunction.
- Jacksonville, FL, USA
Air bag light came on, will not go off. Taking it in to dealer, told not a warranty item. Online forum indicates this is a common problem from a defective component, what if someone cannot afford the $1000 repair?
- Mullins, SC, USA
The contact owns a 2012 Jeep Liberty. The contact stated that the air bag warning light was continuously illuminated. The failure recurred once. The vehicle was not taken to a mechanic for diagnosis of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 32,200...updated 12/29/14 updated 01/12/15.
- Duluth , GA, USA
We bought the 2012 Jeep Liberty last year and the airbag light came on randomly last week when I started it and hasn't turned off. I called the dealership and they said it would be $125 to diagnose the problem then more money to fix it. After researching online and not having the money to fix this issue I am afraid that the airbags might deploy while I am driving.
- Fountain, CO, USA
- Oklahoma City , OK, USA