2.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 64,399 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I took the Jeep in for a oil change. While it was up in the air the mechanic was able to show me that the engine cradle was badly rusted and needs to be replaced.
- Ypsilanti, MI, USA
I was driving over the bridge going 40 mph and I notice that the etc light came on. I attempted to turn off the vehicle, wait a few minutes and turn the vehicle back on. The etc light came back on. I had the vehicle towed to the repair facility and service advisor told me that my throttle body went out. The service advisor indicated that none of the dealerships have the part and none of the auto parts have an aftermarket. The service advisor indicated that there is a national back order of 18000 and they don?T know when I can get as part of my vehicle. I called Jeep cac and they told me that there is nothing that they can do. This is the first time I owned a Jeep vehicle and very upset. Of all the vehicles that I owned, I never heard that the dealership not having the part in stock.
- St Petersburg , FL, USA
We bought this vehicle for our son, who is off at college. Traveling thru Kansas on I-70 returning from vacation, the transmission overheated. Vehicle slowed to 20 mph in traffic with no warning. Had to drive on shoulder to exit ramp and let the transmission cooled down. Took it to dealer and they could not find any diagnostic codes, so they couldn't fix it. This has happened 5 more times since then. Most recently, traveling in 25 degree weather at 70 mph. Took it back to dealer and was told they couldn't fix it. Finally, they admitted that he cvt transmission is the problem, but they won't fix it. Chrysler needs to step up their customer service and fix their poorly designed vehicles. But they are unwilling to work with the customer. The vehicle resale value is in the tank because of this problem. This is a very dangerous situation for any body driving this vehicle.
- Westminster, CO, USA
- Phoenix, AZ, USA