The active head restraint has failed. The steel pin which holds the restraint in the closed/set position tore through the plastic that is designed to hold it in place. The system has not deployed, but has released because of a material failure, and can not be reset. The vehicle was stationary, unoccupied, parked in my driveway, engine off, and the key in the house. Had I been driving when the plastic failed, it would have been like getting randomly punched in the back of the head while moving down the road, creating a serious safety issue. I am concerned the passenger seat could have the same failure and injure my wife.

- Livonia, MI, USA

Safety headrest failure. Ahr (active headrest restraint) failure. Was driving at 25mph, passenger headrest exploded causing loud noise and distracted my driving. Pulled over to inspect my vehicle and found the passenger headrest was deployed. This is a safety feature that is intended to engage during a collision. I was never involved in a collision in this vehicle. Jeep has been contacted regarding this issue with little resolution. Vehicle has less than 40,000 miles, basic safety equipment should not be failing at this point.

- Chicopee, MA, USA

The contact owns a 2014 Jeep Patriot. While the vehicle was parked, the contact opened the driver side door and noticed that the rubber weatherstripping was loose. Upon further inspection of the interior of the vehicle, the contact noticed that the front passenger and driver side carpet was damp and mold was on the front driver and passenger seats as well as the rear seats and floorboards. The contact stated that the vehicle was repaired approximately eleven months ago for the weatherstripping at columbia Chrysler Dodge Jeep Ram Fiat (106 S james campbell blvd, columbia, tn 38401 (931) 548-0109) under warranty. The dealer informed the contact that they could not repair the vehicle again. The manufacturer was notified and stated that the weatherstripping would not be covered under warranty again because it was a maintenance failure. The contact also inquired about part availability for NHTSA campaign number: 16V668000 (seat belts, air bags) as he previously filed a complaint and was still waiting for parts. The contact was informed that owners would receive a second notice when remedy parts become available in August of 2017. The failure mileage was approximately 38,000.

- Chapel Hill, TN, USA

Recall in September 2016. Not resolved as of May 2017. Can not drive with front passengers and safety risk for family. Seat belt light on and dings with passengers. Main vehicle for family. When will this be resolved?

- Greenfield, WI, USA

I have a 2014 Jeep Patriot (high altitude ). I was in my driveway and put my SUV in reverse and started to back out. I only made it about 3 feet. Suddenly I heard a load bang and felt a blow(hit) to my head and neck. It was really fast and hard. It hit so hard that I thought I was in a wreck or something. My son was freaked out at the noise and thought something hit us too. After looking outside of the car and finding nothing, I noticed the headrest was messed up. Apparently the active head restraint deployed. I did some searches online and this is not normal at all. Especially while your car is in reverse. This also only happened on the driver seat only.

- Raleigh, NC, USA