10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
26,736 miles

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« Read the previous 20 complaints

problem #21

Mar 222016

Renegade

  • 20,000 miles
The contact owns a 2015 Jeep Renegade. While driving various speeds, the instrument panel, radio, and headlights failed. The dealer diagnosed that the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the part was not available for the repair. The VIN was unknown. The failure mileage was approximately 20,000.

- Middletown, NY, USA

problem #20

Jul 012016

Renegade

  • 4,000 miles
I have had a "service in 30 days, I'm now on 6 days" and I have been to 2 different dealers to have the service message removed from when I start the Jeep but the message never goes away, I have had the service done twice now to get the message to go away but it never does, the date just goes down and I have no way to remove the message, and apparently dealers can't either, what happens when I hit day 1 or beyond" when will I know my vehicle needs service next if the light never turn off to begin with on a new vehicle"

- Rock Island, IL, USA

problem #19

Jul 012016

Renegade

  • 5,600 miles
The contact owns a 2015 Jeep Renegade. The contact stated that the emergency brakes turned on voluntarily while driving. The contact mentioned that the failure occurred when the vehicle was off. In addition, the vehicle failed to start when the ignition key was turned to power on. The vehicle was taken to the dealer where it was informed that the failure was located at the engine. The vehicle was not repaired. The failure mileage was 5,600.

- Lewiston, ID, USA

problem #18

Apr 272015

Renegade

  • 29,936 miles
The contact owns a 2015 Jeep Renegade. The contact stated that the vehicle experienced a loss of power and lack of acceleration. The failure occurred only when the vehicle was cold. The vehicle was taken to the dealer where it was diagnosed that the transmission was defective and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 29,936.

- Floresville, TX, USA

problem #17

Aug 232015

Renegade

  • 500 miles
The contact owns a 2015 Jeep Renegade. While driving 25 mph, a loud squealing sound was heard from the front driver side wheel. In addition, it took multiple attempts to start the vehicle and the instrument panel failed. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 500.

- Marina, CA, USA

problem #16

May 012016

Renegade 4WD 4-cyl

  • 2,000 miles
The contact owns a 2015 Jeep Renegade. The contact stated that the key entry warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that a module in the dashboard needed to be replaced. The vehicle was repaired. Also, while driving 30 mph, the hatch back opened independently. The failure recurred on numerous occasions. The vehicle was taken back to the dealer where it was diagnosed that a computer in the rear of the vehicle needed to be replaced. The vehicle was repaired; however, after the repair, the key failed to communicate with the vehicle. The technician stated that a new key needed to be ordered. The vehicle was not repaired due to the part being unavailable. The manufacturer was not notified of the failure. The failure mileage was 2,000. Updated 07/27/16 the consumer stated the hatchback failed several times, as it would not close. Updated 08/001/10.

- Denair, CA, USA

problem #15

Jun 022016

Renegade

  • 10,000 miles
The passenger seat will not always activate the airbag sensor when a person is seated, it will activate when a lunch bag is placed on it. The seat belt alarm on the passenger front seat does not always work. The vehicle under normal speeds have been alerting that the vehicle is overheating and slows down attempting to shut the engine off causing the danger of a crash to possibly happen. The dealership is unable to replicate any of the issues described, and has stated that the passenger must gain weight to activate the sensor.

- Beaufort, SC, USA

problem #14

Mar 192016

Renegade

  • 2,858 miles
The contact owns a 2015 Jeep Renegade. The contact stated that the vehicle failed to start without warning. The failure occurred randomly. The vehicle was taken to a dealer where it was diagnosed that the software needed to be updated. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 2,858. The VIN was unavailable.

- Brooklyn, NY, USA

problem #13

Nov 152015

Renegade

  • 935 miles
Forward collision warning inadvertently and randomly turns off, as does back up camera and camera guide lines. Additionally, 911 and uconnect randomly are showing, indicating a malfunction. Seven trips to dealer have not corrected, including dealer contacts with manufacturer (work orders on file). Shutting off engine and restarting sometimes corrects the vehicle's issues. First stop with dealer to correct-11/15/2015 (vehicle purchased in October). Most recent stop with dealer 4/8/2015

- Eureka, CA, USA

problem #12

Jan 282016

Renegade

  • 4,500 miles
Forward collision warning has been activating randomly while driving on city streets and while entering/exiting highway ramps, specifically where overpasses are present. Also, the fcw light would come on randomly at start up of the vehicle forcing me to go to settings and turning back on. It was determined by the local dealer that the fcw was not working at all. The fcw would not bring the vehicle to a stop during dealer performed obstacle test. So far all attemps to repair by the dealer have failed.

- Huntsville, AL, USA

problem #11

Feb 242016

Renegade

  • 1,975 miles
My new Renegade started hesitating when accelerating and was not shifting properly. You could tell it was stuck in gears too long before shifting. Took it to the dealer 3 times. First time they updated the computer even though they said they did not notice any issues during their test drive. Second time the tech said he felt it and fixed the problem with a module update. It did ride great after that-but lasted for only one day. Took the vehicle back for the third time and they did nothing-said they could not replicate the problem. The whole time I am thinking maybe I am imaging the issue, only to speak to another customer in the waiting room about her ongoing issues in her 2012 Cherokee-same transmission as in the Renegade. Now, the interior lights dim and come back on and the front wipers come on when you turn the back wipers on. The vehicle has 2070 miles on it. After reading the other complaints (car stalling while driving at highway speeds) I am concerned about driving it. The service man said I could bring it back-which I am going to tomorrow. But if they insist they don't feel it I am not sure what my recourse is. Do I have to wait till I crash due to a system defect>

- Erie, PA, USA

problem #10

Nov 282015

Renegade

  • 700 miles
2 weeks after buying my brand new Renegade, it completely shut off on the freeway & I had to coast over 3 lanes of traffic to the shoulder. Not only did my Jeep leave me stranded, I could have been ran over at 80 miles an hour. Just before shutting down, my car would not shift gears and began to lose speed even though the rpms were hitting the red marks. It was serviced, and given 2 software updates. A week later, the same thing happened. You can push the gas pedal to the floor, but the vehicle does not accelerate, instead it dies, however the RPM's go up as high as they can go but my car won't shift gears. Now it is in the shop (for over a week), supposedly getting a new fuel pump, which I do not think is the ultimate problem. I have read about the 9 speed automatic problems and this is exactly what keeps happening. After putting me in danger twice, I feel certain as soon as I get my new fuel pump and drive home, this will break down again. I have had the Jeep one month, brand new.

- Richmond, VA, USA

problem #9

Sep 172015

Renegade

  • 4,000 miles
Power door locks stopped working 9-17-15. Went to dealer 9-22-15, they said that key fob was bad, new one on order. Turn on front wipers the back wiper will turn on sometimes, with the back wiper switch off. The car sat idle for 8 days, the battery was dead. I tried to start could'nt get key out of ignition. Had to jump battery 3 times with battery pack to get car started. When battery went dead the car computer reset and my power door locks now work with key fob. Waiting to see how long car will run, can't trust it.

- South Lyon, MI, USA

problem #8

Jun 042015

Renegade

  • 152 miles
Our Jeep Renegade's 6.5an infotainment system may have corrupted software or a electrical problems. Since owning the vehicle (June 2,2015) the yelp feature will not load and is not available to utilize as advertised. My U-connect account was listed as pending instead of trial/activated. After numerous trips and calls to U-connect with multiple trouble tickets and opened star case the radio was replaced on 8/26/2015 but it is now worse than before, .apps do not work, getting sever error and subscription errors. I now have another open trouble ticket and U-connect doesnt seem to have an answer. I have been putting up with this for 3 months now and 5-6 trips to the dealer, a replacement radio and a requested buyback. I have an open customer care case. This wasnt the only electrical problem had 4 attempts to replace a bad key fob, finally after ordering 2 new key fob, is was fixed.

- Martinsville, VA, USA

problem #7

Aug 102015

Renegade

  • 1,737 miles
I started my vehicle and then shifted it from park to drive. All the warning lights flashed and the vehicle lost power and the interior and exterior systems went dead. I shifted back to park and attempted to start the vehicle again. It did not start and turning the key resulted in all the warning lights lighting up. The parking brake engaged and did not release. The power door locks and windows did not work but after the key was turned the headlights did flash if the lock or unlock buttons on the key fob were pushed. Also the steering wheel did not turn with the key in place and the key could not be removed from the steering column. The tow truck driver had to resort to using a power pack on the battery terminals to get power to the electrical system so he could restore the steering and release the parking brake. At the dealership that repaired the car they found the electrical systems functional and the battery fully charged. The service reciept states the dtcm had an active code C2502-64 and they flashed dtcm with latest flash number and cleared codes.

- North Bend, OR, USA

problem #6

Jul 202015

Renegade

  • 4,500 miles
Both key fobs began to have delayed response when locking and unlocking vehicle. Automatic locks stopped working, but back hatch would still lock and unlock. Lock and unlock buttons wouldn't work on driver-side and passenger-side doors. Disconnected and reconnected battery, then the locks worked again.

- Kenosha , WI, USA

problem #5

Jul 062015

Renegade

  • 800 miles
Press remote to lock doors, rear don't lock, tried again then front doesn't lock. So now car won't open or luck with remote. I reprogram locks on uconnect still doesn't work. You have to manually lock the doors. I consider this a safety recall. If you have kids in back they won't be able to get out unless you reach inside vehicle to open. Hope the car doesn't catch fire with kids in back. Key is also hard to put in ignition and take out.(batteries in remote are fine I checked full power). I think the manufacturers are in a hurry to release the vehicles before they are properly tested.

- Macomb, MI, USA

problem #4

Jun 012015

Renegade

  • 1,200 miles
Bought Renegade sport fwd April 28, 2015. 1. door locks/key-fob stopped working by June 1st. Took to dealer, said Chrysler knew of issue, trying to get a "permanent" fix, but a temp fix was to re-set the computer system; they did and it lasted less than 2 hours. Have to use key to unlock driver door, then reach around and unlock/lock the other 3 doors by hand once inside the car. "luckily", the key-fob still locks/unlocks the rear lift gate. 2. rear wiper blade turns on randomly when front wipers are on. Only way to stop the rear wiper is to turn off the front wipers, wait a few seconds, then turn them back on. 3. car sat for 3 days (July 15-17), and battery completely drained/dead. Key stuck in ignition. Called road side assistance, they tried to jump it with a jump-box, Jeep wouldn't turn over, so had to jump with the tow truck's battery connected to jumper cables and after several minutes, the electrical gadgets started to work, and several minutes later on the charge, it finally turned over. 4. car transmission "jerking" when driving slowly out of my driveway (approx. 5 mph). This has happened several times.

- Penfield, NY, USA

problem #3

Jul 032015

Renegade

  • 1,500 miles
The vehicle has stalled at high speeds, or idled and shook before finally sputtering and engine dying. Various issues at various speeds. Could not restart and had to tow. Engine stalled at full speed three times all while vehicle was brand new, first month of ownership and under 1500 miles.

- Grand Junction, CO, USA

problem #2

Jun 172015

Renegade

  • 197 miles
I was on the highway when suddenly my brand new car stalled and would not shift back into gear. The car became immobilized and had to get towed back to the dealership. They replaced the fuel valve and did not test for transmission or electrical issues. Two days later the same thing happened on the highway. I took it to a different dealership and they did not know what was wrong with it, so they updated the software in the car because two updates were available. I got the car back and it broke down for a third time, again after only 2 days. The car is currently in the shop and Chrysler is reluctant to buyback the vehicle. Nobody can figure out what is wrong.

- Northfield, IL, USA

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