10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
27,401 miles

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« Read the previous 20 complaints

problem #20

Aug 282017

Renegade 4-cyl

  • 11,000 miles
Multiple issues since I purchased new. Dealer confirmed computer sending codes to transmission causing it to not shift properly. At times, you could not accelerate or extremely low gas mileage. On an interstate going up and down mountains with 18-wheelers, this is terrifying. All lights shutting off randomly including headlights, brakes, blinkers, dash, etc while driving down the road. The worst issue is I have had is the doors locking my child in. I put him in the vehicle as normal, when I went around to get in, all the doors had locked and would not open. The police busted a window to get him out. After confirmed he was ok, I went out to see what was going on with the vehicle. The dash was blinking a message and the locks were still acting up. After cranking, everything returned to normal. Updated 9/12/18

- Munford, TN, USA

problem #19

Oct 142017

Renegade

  • 5 miles
I've been complaining since I've owned the car about electrical issues with the radio light panel including the service panel on the vehicle that tells about the air in the tires and all the maintenance, as well is stating that it seems like he has an electrical short inside the dash somewhere now the fan on the radiator has caught on fire and has left me without a vehicle this issue started 10 days after buying the vehicle it only had 7000 miles on it then and was having numerous electrical issues causing the radio to malfunction and the paneling that controls the service and the mileage and the odometer reading's as well as the tire pressure the computer system as a whole has been malfunctioning as well as the radio and now the fire in the van and Jeep has done nothing to help me they've ignored me for six days of constant contact left me stranded and left my three kids and ice 🚑🚓 walking home on the interstate 15 miles to get home with no rental car no help they have costly ignore my phone calls the dealerships here won't help me fix it because he said it's out of warranty but I've been complaining about this issue long before the warranty was out but they have ignored me nor my complaints and try to act like it's not a problemwe were driving the vehicle when it caught on fire and we were driving the vehicle and it seemed as if after the vehicle was driving in a motion for about 5 to 7 minutes the problems would start up and it would last the whole time I was driving

- Wilmington, NC, USA

problem #18

Aug 272017

Renegade

  • 27,100 miles
While driving my 2016 Jeep Renegade trailhawk on a city street it began accelerating rapidly on its own. I began engaging the brakes to try to slow the vehicle initially and the engine continued to the point of redline. I attempted to shift the car into neutral but the command center kept overriding my input; I was finally able to jam the car into neutral by slamming the palm of my hand into the shifter driving forcing the neutral shift. I was able to pull off to the should of the road where the car continued running at redline for several minutes while I attempted to stomp on the accelerator hoping to get the vehicle to disengage. Due to the electronic controls you cannot turn the car off while in neutral and the engine running at such high rpms. After roughly 10 attempts at stomping on the accelerator hoping to get the vehicle to respond it dropped to a standard idle. Only being a short distance from my neighborhood at the time of incident I limped the car back home. During that time the traction control light began flashing, the battery light came on, the temp sensor spiked to max temp, the oil pressure warning light came on and the A/C began to blow hot and the engine light came on. Upon safely pulling in my driveway it smelled of a hot burning rubber/oil smell and there was some type of fluid leaking from the car that appeared to be the synthetic oil.

- Winter Haven, FL, USA

problem #17

Aug 122017

Renegade

  • 10,000 miles
Software issue in that instrument warning lights come on at at time. Possibly giving you false warning of what is happening with vehicle. Happens when switch is turned on and stays on for long time. It happened five times over past year; dealership saw it happen once but did nothing to correct the problem. Also came when vehicle was in motion. Sounds same as 2017 electrical system recall 17V4485000.

- Sweetwater, TN, USA

problem #16

Aug 012017

Renegade

  • 10,000 miles
Electrical. Service 4X4 reoccuring. Dealer can't figure out. 4X4 not working when light is on. Whole dash board lit up today and prompted 4X4 service then just went to service 4X4( as in picture below)randomly turns on and off with seemingly no rhyme or reason. Was in dealer 8 days last week. Got back couple days ago, going into dealer next week to see if they can figure out, again. Prob lose Jeep for couple more days. Jeep sees more of dealer than my own garage. They have given rental each time which I applaud since is under warranty and less than 1 yr old but I have a dog and obligations so makes very inconvenient.

- Anchorage, AK, USA

problem #15

Feb 032017

Renegade

  • 13,000 miles
2016 Jeep Renegade trailhawk loss of power accelerating from a stopped position, turning/merging into traffic form a slowed/stopped position, vehicle stopping up hill. 13,200 miles the 'check engine' light on, engine powered down twice when pulling out from a stop & turning left w/ slight incline, once going straight across a 2-lane hwy, & engine powering down when merging. Dealership said due to an update needed. Two wks after the update, engine powers down making a right turn form a stop sign. Dealership couldn't replicate & told to drive careful. A few wks later, I was stopped at a stop sign. I made a left-hand turn w/ an incline. As I started accelerating, the Renegade suddenly lost speed & ceased to move as I was pressing the gas petal. Those few seconds of pulling out w/ oncoming traffic could quickly lead to a wreck when you lose power in the middle of the road. I felt a great deal of panic, distrust of my Renegade. I feared for my safety. I take the Renegade back to the shop no real resolve. I was driving up a steep hill at which time my Renegade completely stopped as I was nearing the top of the hill. As you can imagine, this was terrifying to say the least! when the Renegade stopped, I was fortunate enough to not have anyone following behind me. However, due to the angle & steepness of the hill, I was panicked the Renegade would roll down. I never put my foot on the break & continued to pump the gas. After about 5 pumps on the gas, the Renegade began to slowly accelerate. I was going at a rate of speed of around 30mph, 1/4 of tank of gas, & driving for about 10 mins before incident. Chrysler isn't taking this issue seriously. I have been in contact w/ them on a Corp. Level as well. The Renegade has had 3 more incidents of losing power when accelerating in a turn from a stop. I fear for my life & am stuck w/ an untrustworthy new vehicle.

- Bean Station, TN, USA

problem #14

Mar 272017

Renegade

  • 500 miles
The contact owns a 2016 Jeep Renegade. While driving 2 mph, the vehicle stalled without warning. Huntington beach Chrysler Jeep of huntington beach, California was made aware of the failure on two occasions and advised the contact to bring the vehicle in to be serviced. The second time the failure occurred, the dealer stated that the failure was due to a software glitch at 500 miles. The dealer was contacted again for the failure that recurred at 1,300 miles, but the vehicle was not taken in for service. The contact did not notify anyone the first time the failure occurred. The manufacturer stated that it was not their responsibility and referred the contact to the dealer. The failure mileage was 500.

- Irvine, CA, USA

problem #13

Sep 082016

Renegade 4-cyl

  • 645 miles
The contact owns a 2016 Jeep Renegade. While driving different speeds, the traction control, emergency brake and air bag warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that there was an electrical issue. The electrical system was reconfigured, but the failure recurred. The manufacturer was made aware of the failures and demanded to see the repair records. The contact sent the records to the manufacturer. The failures were not remedied. The failure mileage was approximately 645. Updated 06/02/17 updated 10/18/2017

- Temecula, CA, USA

problem #12

Feb 042017

Renegade

  • 340 miles
The vehicle with only 340 miles electrical system went completely haywire with all the warning lights and displays going off and the transmission disengaging, right in the middle of a busy intersection. Very dangerous. Had to turn off, move gear shift back and forth, then start car and get transmission to move off the road. Warning lights take turns going off and usually following the airbag warning the transmission disengages. Dangerous!

- Fpo, AE, USA

problem #11

Jan 162017

Renegade

  • 200 miles
Driving on rainy day. Going anywhere from 30 to 55 mph. All idiot lights came on the dash. Said service everything lost power steering lost power brakes.

- Colfax, IL, USA

problem #10

Jan 112017

Renegade

  • 70 miles
At less than 100 miles on 2016 Jeep Renegade trailhawk appeared to have had an electrical issue where when started alerts are displayed in the message center for for various lights (brake light failure, headlight failure, turn signal failure, etc.) the left turn signal began blinking slowly as if it was hesitating, the right turn signal blinked extremely fast, but the headlights and brake lights appeared to be working. This started happening on day 2 of ownership, as I was navigating through a parking lot after starting the car. I drove it a short distance to another parking lot, turned off the car, and waited a couple minutes before restarting the car. The problem continued.

- Arlington, VA, USA

problem #9

Nov 152016

Renegade

  • miles
At less than 1000 miles on my 2016 Jeep Renegade trailhawk appeared to have had an electrical issue where when started alerts for all lights are being seen (brake light failure, headlight failure, turn signal failure, fog light failure, etc.) however all lights appear to work. The only anomoly that I saw was that when the turn signals were engaged they blinked faster than normal. In older vehicles this was a sign of an electrical short. After shutting the car off for approximately 30 minutes, the alerts clear. I have had the issue occur again at 1800 miles. Again the alarms cleared out after some time.

- Durham, NC, USA

problem #8

Sep 292016

Renegade

  • 9,000 miles
Starting around 5,000 miles the car became unreliable and had safety issues. The car would randomly display warning messages. While turning onto a main road, the car shut off but turned back on right away. Car had acceleration issues, merging into highway, semis would honk and almost hit me. Took up to 1 min to reach 70mph. Parking brake engaged while driving. Upon starting the vehicle and trying to reverse, it would display a warning to place vehicle in park before shifting gears and would not reverse until I placed in park and turned the car off/on again. Often the car wouldn't shut off, or would take between 5min-4 hours to turn back on. Messages that would display while driving include "service air bags" "service electronic parking brake" "service brake system" service power steering." "dynamic steering torque service" sometimes the messages would display for hours on end, and the car wouldn't turn off and the battery would die. Key fob not detected displayed while driving on city streets and highway.

- Sterling Heights, MI, USA

problem #7

Sep 012016

Renegade 4-cyl

  • 2,900 miles
The contact owns a 2016 Jeep Renegade. While stationary, the vehicle started on its own. The contact smelled fumes coming from the garage where the vehicle was parked. The vehicle was not repaired. The manufacturer was made aware of the issue. The VIN was unknown. The failure mileage was approximately 2,900. See 10904531 also....updated 09/20/16..updated 10/13/16 updated 09/06/17

- Perry, IA, USA

problem #6

Aug 302016

Renegade

  • 2,700 miles
The contact owns a 2016 Jeep Renegade. The contact stated that the vehicle would independently start without inserting the key in the ignition. The failure recurred three times. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,700. See also 10904646.

- Perry, IA, USA

problem #5

Jun 182016

Renegade

  • 2,100 miles
My car stopped brand new in the middle of the freeway on the first road trip from California to Utah driving at 80mph (there are some parts in Utah where that's the speed limit) and it almost caused an accident driving on I-15 since there were 18 wheelers driving next to me and lost complete control of the car I had to get out of the car and push it to the shoulder, luckily all the drivers were able to stop for me to do it.

- North Hollywood, CA, USA

problem #4

Jul 052016

Renegade

  • 2,600 miles
Traction control engaging too aggressively. Tc seems to come one when not needed during turns and the engine loses power.

- Broken Arrow, OK, USA

problem #3

Jun 152016

Renegade

  • 3,000 miles
Multiple times when taking off from a stop, under completely dry conditions with clean pavement, the vehicle traction control system has kicked in. The only way to get it to turn off has been to come to a complete stop again, which is very dangerous when pulling out onto a 55mph highway.

- Plainfield, IL, USA

problem #2

Jul 212016

Renegade

  • 2,000 miles
I purchased my Jeep in may and it only has 2000 + miles on it. While driving today the parking brake engaged automatically. It did it again 3 times on the freeway while I was on my way to the dealership about it. Every time I slowed down for a car it would engage and send that error. This will be the second time in a month I have had to take it to the dealership for issues. The first one was the overhead console was not working at all.

- Cedar Park, TX, USA

problem #1

Jul 012016

Renegade

  • 400 miles
We purchased a brand new 2016 Jeep Renegade latitude on June 11, 2016. On July 1, 2016 at approximately 400 miles the car began to malfunction. On July 1, the vehicle was started via the push-start ignition and ran until the windshield wipers were powered on, at which point the car shook violently, several dash indicator lights came on (engine, parking break, etc.) and the car continued to idle heavily and shutter until the engine killed. Upon restarting, only the engine light was showing, so my husband began to drive it to the dealership. Approximately 3 miles later, at top speeds of 40 mph the car's accelerator and power steering failed and he veered off of a two-way highway into a field. The car was towed to the dealership where they "updated the computer" and sent us on our way without acknowledging the extreme safety hazard regarding the finicky computer system that controls the car and can fail at any moment without warning. On July 15, the satellite radio searched for a signal for several hours, with no other symptoms. On July 17, the car failed again, upon ignition. Several dashboard indicator lights came on the and the car could not be shifted into any gear. On July 18 the car would start, but not shift, and again, has been towed to the dealership for service. Today is July 18, so now we're playing a game of "wait and see" if another computer update will "fix" this death-trap of a vehicle. I feel like this car is a hazard to us and anyone around us on the road or sidewalks where we may be forced to veer off to avoid a collision if the system fails again. There needs to be a recall on this vehicle, immediately, before people are injured or die due to a defect that the dealerships and Jeep are obviously aware of, but refusing to acknowledge.

- Waggaman, LA, USA