10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
27,982 miles

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« Read the previous 20 complaints

problem #66

May 082018

Renegade

  • 16,170 miles
The contact owns a 2017 Jeep Renegade. While driving at an unknown speed, the vehicle stalled and failed to accelerate. There were no warning indicators illuminated. On another occasion, the vehicle stalled. When the contact applied both feet to the brake pedal and pressed the start button, the vehicle restarted and was able to drive normally. The contact stated that the failure recurred numerous times. The contact received notification of NHTSA campaign number: 18V731000 (fuel system, gasoline); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called glenn's freedom Chrysler Dodge Jeep Ram (located at 1560 E new circle rd, lexington, ky 40509, (859) 268-3000) and was informed that the part was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,170. Parts distribution disconnect.

- Lexington, KY, USA

problem #65

May 142019

Renegade

  • 18,000 miles
Oil consumption issues. Car shuts off while driving without any warning. This almost caused me to be involved in a car crash. This occurred three times within 24 hours with my car. Took the car to Jeep service and the attendant stated that this car "consumes 1 quart of oil every 1,000 miles" and that I should call corporate. When I brought the car to Jeep it was out of oil with no warning of a need for an oil change or that I was low on oil. When I bought this car from the dealership I was not made aware that I would need to change the oil this often and that this car "consumes" this much oil requiring constant service. It is also not stated in the owners manual. The issue with this car could cause a horrible collision, as while the car is in motion it completely turns off the engine. When this happened to me I was in the middle of a turn and when I pressed the gas to accelerate the car just rolled because the engine was shut off and I had no power steering. As this occurred another car was coming, luckily they had a stop sign.

- N. Massapequa, NY, USA

problem #64

Jul 242018

Renegade

  • 22,000 miles
I have taken my car to the dealer several times because while driving the car will jerk really hard. This happens when I come to a complete stop, when I slow down and pick up the speed or just driving normal. The dealer said it had to imitate the problem so he can know what to fix. So it did imitate the jerk so he wanted to drive it hisself cause he said the way I was driving caused the car to jerk. I told him I had this car 2 years and it has never done that. So it can't be the way I'm driving. I've been driving the same the whole while I've had the vehicle. They have gave the car back to me and it's doing the same thing even worse.. it's frustrating cause they keep saying that it's not doing it. I will never by another car from this dealership again. This is the second vehicle that I have purchased from them with a bad engine and transmission. No help from the dealer just a lemon of a car. The radio kept going blank. They said they fixed that. I got it back it did it again plus the jerking. I've been to them3 timesalready still having the same problem. 😡never will purchase a Dodge Jeep of. O kind again.

- Southaven, MS, USA

problem #63

Apr 222019

Renegade

  • miles
My car begin sputtering, stalling when I pressed on the gas as if it was not getting enough gas, my indicator lights on the panel of the car would just start to go crazy causing the seatbelt sign to begin to ding and ding and ding, even though I had my seat belt on. I took the car to be looked at and was told that there is a recall on the vehicle that I should look up. I did and there were three recalls involving my vehicle, two of which related directly to the problems I was having. I contacted Chrysler who said my VIN number was not included in the recall. I asked how that is possible when exactly what I am experiencing is exactly what they listed. She told me to take the car back to the dealership have them check it out and if they determined that this was the problem then they would not to call and tell them that. I immediately contacted the dealer and spoke with service who explained why should they have to contact Chrysler when it's not their problem. I said sir, I am only following instructions. He then went on to explain to me that well they could look at the car but it would cost me $230 to do a diagnostic. I asked why I would have to for that and he said "he has to pay his people". I made an appoint and took the car. When they called they worded everything in a manner that would remove me from the recall, however they then put "fuel injection" at the bottom. I inquired about this and was told that I am supposed to get my fuel injection cleaned 2 per year. I informed them I never heard of such a thing. He also told me it would close to $500 to get my seatbelf fixed "that is not even broken" and never did anything about the indicator lights. I was told that they needed to put my car "back together" which I also did not understand because I thought a diagnostic did not require that. Now my engine light is also on and nobody will return my calls.

- Oak Park, MI, USA

problem #62

May 162018

Renegade

  • 11,050 miles
The contact owns a 2017 Jeep Renegade. After recently purchasing the vehicle, the contact stated that it stalled without warning and "low oil pressure" appeared on the instrument panel. Also, the engine leaked oil and the accelerator pedal seized more than once. The vehicle was towed to national Dodge of jacksonville (2223 N marine blvd, jacksonville, nc 28546, (910) 347-3777) where it was diagnosed that oil was needed. The vehicle was repaired. The dealer informed the contact to come back for an oil consumption test after five hundred miles. When the contact returned, there was no oil in the vehicle. The manufacturer was made aware of the failure and a case was opened. The VIN was unknown. The failure mileage was 11,050.

- Maysville, NC, USA

problem #61

Mar 012019

Renegade 4-cyl

  • 18,272 miles
My 2017 Renegade Jeep is stalling at stop lights, stop signs, or as I accelerate to leave a stop light or stop sign. I almost got hit by a 18 wheeler truck 2 weeks ago because the Jeep stalled and I could not move out of the truck's way. My Jeep also accelerates, or loses power. It is rattling since 3 months after I bought it. It has a problem with massive oil consumption and I am afraid I may have a fire. I have alerted russell westbrook Jeep dealership where I bought it 9/10/2017. These problems have gotten worse since 3/01/2019.

- Los Angeles, CA, USA

problem #60

Apr 092019

Renegade

  • 21,446 miles
My 2017 Jeep Renegade 4X4 sport is jerking possibly the transmission could be slipping. This occurs at approximately 20mph and it also occurs when idling.

- Charleston, SC, USA

problem #59

Jul 102018

Renegade 4-cyl Diesel

  • miles
Vehicle's oil consumption is higher than owner manual indicates. Engine is consuming approx. A liter every 750-1,000 miles. Have brought vehicle in for service due to low oil light coming on and was told that the 2.4 engine tends to burn oil and this was normal. They advised that I just check the oil levels and add oil when low. This first started shortly after buying the vehicle and continue as of today 04/05/19.* consumer stated dealer indicated that this type of engine burns oil and that consumer could come monthly to have the oil checked. There is no visible leak. Consumer had the oil changed four times at roughly 22,000 miles.

- Horn Lake, MS, USA

problem #58

Mar 122019

Renegade

  • 32,000 miles
Whille driving the vehicle on a city street and making a right turn and descending a small hill the vehicle "service engine light" illuminates, chimes and the vehicle transmission locks into a random gear (typically 3 or 5th gear) and remains in this gear. It happens over half of the time and results in a very unsafe driving condition as the vehicle is unable to accelerate properly or maintain adequate speed depending on the gear in which it is stuck. The vehicle has to Dodge traffic and pull over in a safe place where the vehicle can be shut off and restarted, which in most cases will reset the transmission and allow it to function closer to normal. Fca in conjunction with the dealer have been attempting to remedy this extremely dangerous situation for 6 months. They have replaced the transmission control module, the transmission, the evap canister and the fuel pump. Fca and the dealer are stating this is "normal" function and that the turn or the hill must be extreme operation. This is happening at a slow speed turn of 10-15 mph. I have video recordings which have been shared with fca and the dealer and I would gladly share with NHTSA. As a former vp at a tier one automotive supplier, I can assure you this is not extreme operation and is a significant safety issue which the manufacturer is unwilling to rectify. If the manufacturer is unable to identify the root cause of what could potentially be a software related safety defect it could result in additional Jeep Renegades operating unsafely on public roadways. Please advise where I can send all the video evidence.

- Franklin, TN, USA

problem #57

Mar 272019

Renegade

  • 15,000 miles
August 24th, 2018, trip to Colorado, driving on highway, went to exit and the car stalled all the warning lights came on, took to dealership, they didn't know what happened, codes reset. Milage 15000 March 27, 2019, turned on car, the radio didn't work and the mileage was flashing, turned the car off and let sit for a minute or two, turned back on, the radio still didn't work and the mileage was flashing. Radio came back on eventually. Drove home and the car was sluggish and not shifting like usual...so mad to to dealership and told them to not give it back to me until fixed. Mileage 29800 this car was brand new when I purchased it February 2018. This should not be happening especially since you guys have been sued for the exact same things in 2015....is it going to take another class action suit to get you to pay attention"??"

- Bedford, TX, USA

problem #56

Oct 012018

Renegade

  • 21,500 miles
Engine shuts off when turning. At approximately 23,000 miles October 2018, dash message briefly illuminated "check engine oil" only one time (then turn off) when in a sharp turn (left and right directions). This happened 3 different times. The 4th time, the engine complete shut off in the middle of the turn. I was leaving my work parking lot and decided to drive toward the dealership. The engine turned on without hesitation and no warning on dash. 1/10th mile from work, the engine turned off again in a turn, almost causing a rear-end collision. I pulled to the shoulder and called the purchasing dealership to explain and asked if I can drive to them. I explained the only issue was this and it was time to change oi. The technician said that changing the oil will resolve the problem. It did. It is now match 2019 and the vehicle has not shut off since October. I am not thrilled about this "so called" safety feature. Save the engine by shutting off.... but put passengers in danger. Not happy - especially since I am a single mom of 3.

- Hernando, MS, USA

problem #55

Oct 082018

Renegade

  • 21,500 miles
At approximately 23,000 miles, the check engine oil light briefly flashed on once when taking a sharp turn (left or right). This occurred twice. The third time was when pulling out of a parking lot at standard speed (not a fast acceleration) but the engine completely turned off. I was able to to restart the engine with no delay and no warning lights on dash. 1/10th of a mile I was entering the interstate (same day) and the engine completely turned off again - almost causing a rear-end collision. Again, the car restart without delay and no warning lights. I pulled the car to the shoulder of road and called the dealership. I explained details and said the only other experience I had was it was time to change the oil. The dealership said change your oil and that should fix the problem. "?really?" I was confused of why & how but I'm no mechanic and I drove it directly to valvoline and it corrected the problem. I am deeply concerned about stalls with my 3 children in the car daily. Now I am experience transmission issues at 31,500 miles. I will supply details is a separate report.

- Hernando, MS, USA

problem #54

Mar 152019

Renegade

  • 30,000 miles
I bought my Jeep with 17miles on it. Since I have had it I have had many reacurring problems. 1st around the 8000 mile mark my Jeep started skipping gears like when you shift a old ten speed bike. Brought it to dealership it took a week or so and got it back the had to reprogram the shifting module"? then 2nd as I was driving my car it would just lose power and shut off, not fun when driving on the highway going 60mph. I called the dealer they said they didn't know why it did this. A few day later I was crossing a intersection and it did it again. And I almost got hit by a semi truck. This was at about 30000 miles. When I brought it to the dealership they said I had a oil problem. And that is why. They replaced top end of my engine?? well what about the bottom" now I'm at 50000 and all the problems that I had are happening again it is bucking when shifting. Randomly shutting off. I'm feed up. And my car isn't covered under a warranty any more. As of now I have a beautiful large car payment on a car that is two years old that I don't think is going to last as long and my payments. I'm scared to drive it. I'm scared to drive my daughter around in it.

- Waxhaw, NC, USA

problem #53

Mar 192019

Renegade

  • 22,000 miles
I have noticed that when I have to take hard turns with my Jeep Renegade 2017 4 wheel drive sport edition that my low oil pressure light will come on and the engine will either stall or flutter like it's going to stall. This can be dangerous if it stalls while I am making a turn in traffic

- Holly Hill, FL, USA

problem #52

Mar 192019

Renegade

  • 18,055 miles
Was driving this evening, and got about 2 blocks from my house. After stopping at a stop sign, and then continuing through, halfway through the intersection, all service lights came on (service electronic parking brake, service ESC, service engine, service transmission), and then it said to shift into park while I lost power and had to coast to the curb. When I got to the curb, the lights next to the shifter (prnd) were flashing until I put it in park. I shut the car off, and when it came back on, only the service engine light remained. I phoned Jeep, and they were going to have it towed to a dealership, but none were open, so I have to wait until the morning, and had to leave my car on the street, because if I went more than 10 feet, the power would go out again and would lose acceleration. There have been issues with transmission jamming into gear when slowing to a stop at a red light, and then accelerating when it turns green, and randomly idling rough. The engine code is U0001. If I had been on the freeway when it lost power, I would not have had time to get over to the shoulder and could have been badly hurt or killed if I got hit by another car.

- Sunnyvale, CA, USA

problem #51

Feb 042019

Renegade

  • 37,000 miles
Oil consumption. Needed 1quart of oil every 1000 miles. It will stall when low on oil.

- Shoreline, WA, USA

problem #50

Feb 222019

Renegade

  • 52,800 miles
When vehicle is stationary idle engine jerks. When vehicle is moving and accelerating the jerking is persistent.

- Waverly, OH, USA

problem #49

Feb 212019

Renegade 4-cyl

  • 38,000 miles
Vehicle turns off while driving.

- Calhoun, GA, USA

problem #48

Feb 192019

Renegade

  • 20,800 miles
The trunk pop open if you have anything to close to it. After starting the car then driving the car will stall in the middle of the road. You have to put the car in park. And give it a few mins. Then try to restart the car. Then you can go. If you hit the radio buttons to fast it will turn the volume all the way up and will be stuck there till you turn off the car and reset the radio.

- Little Egg Harbor, NJ, USA

problem #47

Feb 132019

Renegade

  • 42,381 miles
2017 Jeep Renegade with 42,000 miles has faulty ignition coils, causing the vehicle to misfire, and stall while driving. After our Jeep Renegade started running rough and misfiring, I started researching possible issues. Shortly after this the check engine light indicated a problem, which disabled the 4 wheel drive in the vehicle during a snowstorm here. Upon pulling the cel code, we found a misfire in cylinder 2 and replaced the spark plugs as this is a typical solution to minor ignition issues. Upon replacement, I noticed one plug was badly fouled and corroded with another having slight fouling. After replacement of the spark plugs, the vehicle acted ok for about an hour then started misfiring again. We swapped the 2 and 4 coil with each other resulting in the misfire moving to cylinder 4. this Lexus to replace the ignition coils solving the issue. This vehicle has less than 50,000 miles on it, and upon further research we are finding this is a common problem with the Renegade ignition coils failing prematurely causing the vehicle to misfire and stall. This is a potential life threatening issue because if the vehicle stalls while driving could very likely cause accidents. Additionally the failure of the 4WD with acel puts the driver at further risk of being stuck or causing a wreck when the vehicle does not perform as expected.

- Yelm, WA, USA

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