8.1
pretty bad- Typical Repair Cost:
- $100
- Average Mileage:
- 21,500 miles
- Total Complaints:
- 34 complaints
Most common solutions:
- not sure (26 reports)
- replace engine (7 reports)
- replace piston rings (1 reports)
This problem may be covered under warranty. Ask your Jeep dealer.
« Read the previous 20 complaints
Bought a new 2018 Jeep Renegade and had stalling problems at 3000 miles. Took to dealership and was told they needed to do an oil consumption test for 1000 miles. I was afraid to drive it.
Told the service manager at the dealership, “YOU drive it and let it stall out on you on the interstate.â€
Went to another Jeep dealer, told salesman the problem and was pressured to trade it in on 2019 Renegade. The manager and salesman at dealership told me there was no recall on Jeep Renegades and it would probably never happen again. 2019 Renegade is NOW IN THE SHOP AT DEALERSHIP with the SAME PROBLEM AT 3000 MILES!!! Only difference is their service tech is driving it 1000 miles for the oil test.
I haven’t heard back yet but just found there is a class action lawsuit filed May 8,2020 against Chrysler.
- Julie G., Lady Lake, US
DO NOT BUY THIS VEHICLE!!!
Bought this vehicle new off the showroom floor on July 1, 2019. They gave us a great deal because it was a 2018 and almost totally loaded. I really loved driving it at first. Then the weather got colder and I started to notice around 7,000 miles or so that the pickup was a bit sluggish. I figured this vehicle would be like my old car and I would get the "old change needed" message when it was time to get it done. This car does not have a oil life indicator like other vehicles. Vehicle started stalling on me right after 5 minutes of driving it with about 7500 miles on it. No lights on the dash, no messages. I figured it was the cold weather and I did not let the car warm up enough. Then it repeatedly stalled on me almost every day right after starting it for the first time, or at night as I was leaving work. The worst was on a really cold morning, I was heading to the gas station, the low fuel light was on, and as I was turning the corner to pull into the gas station, the car stalled. It refused to restart after 5 tries, I was sitting in traffic still and almost struck by a couple vehicles as well as a semi. Finally, the car started again and I got it into the parking lot. I got it to the pump, shut it off and put some gas in it. I got back in it, it started right up and I had no other issues.
The 22 of Dec I got a message that said oil change required. I thought nothing of it. No big deal, I can get it scheduled and changed after the holidays, no big deal. Wrong. The car continued to stall, the Low oil pressure message would briefly pop up and it continued to act sluggish.
The 6 of Jan I was leaving work close to midnight on a very cold night and the vehicle stalled and refused to start. After 15 minutes the vehicle started again, with the engine light on, and the red reduced power light flashing. The vehicle refused to go over 25 miles per hour. I got it a short distance away in a store parking lot. After 20 minutes I started it again and the engine light stayed on, the reduced power light was gone. It drove fine home. I called the dealership the next morning and was told to bring it in the following day to have it checked.
The service tech immediately began telling me when I dropped it off that it was probably an oil issue "Once the oil change light comes on you only have 72 hours to get it changed, then the engine stops circulating oil." I was speechless. 72 hours?? Who designed such a stupid engine? I did some research on NHTSA and found that this is a common theme with this vehicle. I was called the next morning to tell me it needed an oil change, there NO oil in the car when they checked it. Where did it go? Leaking seals? Burned off? Nope, the vehicle "consumed" oil, it was normal I was told. I told the service tech that I was not a female idiot, and to stop talking to me like I was one. I was the daughter of a master mechanic, the stepdaughter of an aircraft mechanic. Engines consume GAS, not oil. I know what a crankcase, valves and pistons are and how they work. Whoever had designed that engine should have been horsewhipped. And I told them that much. I was then told that Chrysler considers 1/2 qt of oil consumed every 1000 miles "acceptable". So I would need to check the oil often. A new car, less than 10,000 miles, and I was supposed to keep checking the dipstick all the time.
We are getting rid of this vehicle ASAP. As soon as we can get finances worked out and clue the bank in on what the problem is, that car is OUT of my driveway. My next contact will be the Ohio Attorney General and the EPA to clue them in on the mess these cars are causing.
- Kellie C., Dayton, OH, US
Bought new. Reported 3.5 qt low at 2800 miles. FCA would not authorize repair until 7500 miles. Used 1 quart every 700 to 800 miles. Has been in for service follow up 7 times since purchase for over 40 days in shop in 8 months. New engine being installed. FCA says 1 qt in 2000 miles is normal oil use ....I say not on the car I drive....I've had about 10 new cars, none burned oil, that is what I expect.
- sadjeep, Marysville, US
I was driving about 40 miles per hour and my car stalled and my power steering went out. I got it to the side of the road and called my husband. He told me to turn it off and turn it back on. I did and went home. I called the dealership and they said it was low on oil. I was like, so none of my lights came on for an oil change or that my oil pressure was low. I said why? They said those only come on when it is really low. I said so stalling going 40 miles an hour on a logging truck road isn't low enough. I bought my jeep in December new. We had the oil changed at 8,000 miles. If something was behind me I wouldn't be here today. If the jeep is using that much oil and NOT telling you its low something is wrong.
- Dione W., Symsonia, US
I bought this Jeep 3 months ago. Loved everything about it so far except for the gas mileage. "20mpg" My friends mom also has a Renegade she said her oil light came on. So I checked my oil, surprised it was low I figured a quart with 3500 miles. I called the dealer and they said the break in oil from the factory will burn some to just add a quart. So I got a quart and it is 2 quarts low. I called and have a apt. next Fri for a oil change and oil consumption test. The service guy at the dealer said Dodge don't consider high consumption until it's more then a qt per 500 miles which is BS. I had two brand new Hyundai and never used any oil in 100,000 miles.
- jeep ?, Mineral Point, US
Bought a Brand New Jeep Renegade Trailhawk for my daughter in feb.2019. model yr. 2018. Seemed like a great little suv at the time, comfortable, secure on the road, safe enough, however a little light on the power side with a 2.4L auto.
Here's the Real Issue. After I changed the Break-In Oil (if that even applies) at 600mi. (terrible design on the skid plate by the way, no access for removing the filter, I can't wait to find the engineer who designed that)
Anyway, Replaced filter and new 0-20 oil , checked level and was set , until 3 weeks later. Checked the oil level and it was low by 1/2 quart and approx. 1200 miles total. 600 with break-in oil, plus 600 on new oil and filter. Added the 1/2 qt. and re-checked the oil level. 800 miles later, found the oil down another 1/2 quart!! Added the 1/2 qt and rechecked the oil level, again. And now not even ready for the 2nd oil change, total miles of 2900....it's down another 1/2 qt.
CONCLUSION.: and this is coming from a person who has spent a lifetime around cars, trucks, boats and racing equipment, Auto restoration and body and paint....I know what I'm talking about.
My Conclusion is this: The Piston Rings in this engine are either too hard and won't seat properly....OR...they are of very poor quality and are not sealing properly (could also be other internal seating issues also, cylinder walls, valve seats, valve seals....Who knows....but my experience would suggest poor piston ring seating.
Chrysler is playing it off as "Normal Oil Consumption".....ROFLMAO.....OK.....but I wonder how the EPA feels about all those Jeeps vaporizing oil into the atmosphere day after day, month after month, year after year? We'll see what happens....ut I got a feeling Fiat Chrysler will be liable for replacing these engines on a massive scale, once the EPA investigates.
- Scott C., Santa Cruz, US
I bought a brand new 2018 Jeep Renegade in September of 2018. The car has run fine up until this week. I noticed when I would take turns, not at an excessive speed, the low oil light would briefly appear and be gone with a very short ding. It only happened twice within a week. Then today, the car just stalled completely on a straight away. Luckily I was in my subdivision and not in the middle of traffic... It started again but took a bit of effort to turn over. I decided to check the oil level and to my surprise there was hardly any oil AT ALL on the dipstick. WHAT?! I found many reports of this issue here. Tomorrow I will be going to the dealer where I purchased the car to see what type of resolve they offer. I plan to speak to them about this being a known unresolved issue and look forward to their response... My family all own Jeep vehicles, including two other Renegades. I have never had a Jeep issue before so this is extremely disappointing to be going through...especially on a car that only has 3500 miles on it!
- Jenni B., Ballwin, MO, US
I discussed the significant use of oil with the mechanics at the dealership and was told it was normal use for this engine, its almost like a 2 stroke engine except you don't mix the gas... as I discussed with the mechanic the engines from the 60's never used this much oil even with 100k miles on them. it can be a very serious issue when the warning lights don't come on. and the engine seizes up.. since the first time of running almost completely out of oil I have watched the level quit closely and on a recent trip to pueblo Colorado I added some of Lucas oil additive to see if that would help stop the oil loss, so far so good and I'm still watching the oil level but didn't need to add oil while I was out there or on the drive back so keeping fingers crossed, and my mileage has also increased...
- Kevin P., walnut, KS, US
Leased a 2018 Renegade. Received an email notification from dealer that a 1000 mi courtesy inspection is available. The vehicle had 2600 mi on it when we took it into dealer for this service. Service rep came out and said everything looked good and we left. 2 weeks later the Jeep stalled while pulling out onto a busy street. Was able to restart the car and it continued to run OK. It happened again and this time I noticed the OIL idiot light came on and off for a split second. I restarted and returned home, pulled into garage and checked the oil level. It just registered on the dip stick on the very tip of the stick. I went to the auto store and bought the recommended oil (don't want to be accused of voiding the warranty) and filled to the mid mark on the stick. Dealer checked codes and was told that the engine is programmed to shut off when oil press is LOW but there is no LOW OIL indicator that comes on steady to alert you to a pending issue. Now I am checking the oil level every time we use the vehicle. Manufacturer should have a recall for a program change to stop the engine cut out and add the OIL LIGHT to remain on when low oil is sensed.
- dpetresky, Bethlehem, US
I have a 2018 Jeep Renegade that I first had this problem with at 5000 miles. Took it to dealership, they said they changed oil, and that I had to drive it for 1000 miles, mind you it had been stalling in traffic, if during the 1000 mile test stalling occured to bring it back to service dept. if no stalling occurred then I was good. Well after 4000+ miles it happened again this time when I was 300 miles away from home, and in very heavy traffic. Sticker dealership put on my window was for oil change at 10087 miles, I was at 9600. Had car towed by roadside assistance and waited for Monday morning to go to dealership.
First dealership literally sent me a text telling me I had to pay 135.00 diagnosis labor cost up front, while my car is under warranty, I told them not to touch the car and had it towed to another dealer. They also gave me a very hard time, but finally after 5 hours told me it again was "oil consumption" issue, that they would do oil change, and that I am to take it in to dealership at 1000 miles regardless of issue happening again.
Oh and they tried charging me 78.25 for oil change, which was quickly changed to 0 by service manager who said I should not be charged anything since my car is under 10000 miles. This is complete BS!! So what I am supposed to go to dealership every 1000 miles??? I missed a day of work cause of this.
- David M., Wylie, TX, US
The vehicle stalled out making a left onto a busy 4-lane highway with oncoming traffic. Restarted, went on the way, happened again 2 days later in the exact same situation. No dashboard indicators about the cause of the stall. Took it to the dealership. Dealership diagnosed low oil and changed the oil. Vehicle had < 3200 miles at the time of the stall issue. Pickup feels worse and gear shift is odd since the oil change.
- followup, Southampton, US
Since owning the vehicle brand new, I have been mentioning to the dealership that I feel I’m using excessive amounts of oil. I had to place a quart in at 1500 miles, and I have had to continue placing oil in at intervals of every 1000-2000 miles even with getting routine oil changes at the dealership. They have now asked me to keep record of it....they may have to scope the engine. I just had an oil change at 9800 miles and had to put a quart in at 11800.
- Marjorie S., Hamburg, NJ, US
2018 Jeep Renegades with 2.4L engines are not recommended. They burn oil and there has been no recall. Is it a defect that should require engine replacement or lemon law return to manufacturer.
The dealer did not mention it before, during the sale or after. I suggest everyone with this issue ask about the lemon law????
- Smk G., Bangor, ME, US
Renegade oil over-consumption. Overall a good car, however, it has been burning over a quart per 1000 miles. I still owe over 24k on the car so I am worried about the longevity of the vehicle. I check the oil levels every week now. It burns the most oil of any car I have owned, including a Honda Civic with 250k miles.
- au79element, Port Hadlock, US