Affected Component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Date Published
NOV 18, 2020
NHTSA TSB #
10184469
TSB Document
Summary
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. level to 39.2 Customers may experience one or more of the following:Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav Map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. Audio inoperative. No audio from any media source. No audio from navigation prompts. No audio from cell or initial message prompt The audio/sound will continue to work properly for the chimes and touchscreen beeps. The soft key for the heated seats and heated steering wheel are grayed out on the display screen and these features do not work.