10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 5 / 2
- Average Mileage:
- 12,039 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V234000 (power train, steering) however, he was made aware that the parts were not available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
- Apex, NC, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number:13V234000 (power train, steering) and was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure...updated 05/09/14
- Suprise, AZ, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number 13V234000 (power train, steering) had exceeded a reasonable time for repair. The local dealer informed the contact that the part was not available and a second dealership stated that they are going to repair the new models first. The vehicle did not experience the failure.
- Fairhaven , MA, USA
I have received notices from Chrysler regarding my Jeep Wrangler recall N28/NHTSA 13V-234. I have contacted Chrysler on numerous occasions and ordered the replacement part on Feb 14, 2014. As of this morning it was still not available and the dealer told me directly that they are only allowed to order 1 part every 2 weeks and that there were about 50 people waiting. If this is the case and my safety is in jeopardy I'm curious as to how serious Chrysler is taking this if at this point 50 people have to wait about 2 years to have this resolved? please let me know.
- Fort Lauderdale, FL, USA
The contact owns a 2012 Jeep Wrangler. The contact received NHTSA recall campaign id number 13C234000 (powertrain, steering) September 2013; however, the part needed was unavailable to perform the repair. The manufacturer was notified. There are no failures at this time.
- Avon, CT, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that he received notification of NHTSA campaign number: 13V234000 (power train, steering) in January 2014. The contact stated that he attempted to have the vehicle repaired but the parts needed to complete the recall service were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. The VIN was unavailable.
- Glenns Falls, NY, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number 13V234000 (power train, steering) and stated that the part needed to repair the vehicle was unavailable. The dealer stated that there was only one remedy kit being sent to the dealer per month to service the recalled vehicles. The manufacturer was notified of the problem. The contact had not experienced a failure.
- Hammonton, NJ, USA
The contact owns a 2012 Jeep Wrangler. The contact attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and the dealers were receiving one part every two weeks. The contact stated since the failure was reported in June of 2013, there should be a remedy available before March of 2014 and that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
- Stoughton , MA, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number 13V234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact was told to wait up to a year for the parts. The contact had not experienced a failure.
- Sante Fe, NM, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that she received notification of NHTSA campaign number: 13V234000 (power train, steering). The contact stated that she attempted to have the vehicle repaired but the needed parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure.
- Coram, NY, USA
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available because the manufacture was only issuing one repair kit per week. The manufacture was not alerted of the failure. The vehicle was not repaired. The contact had not experienced a failure.
- Knoxsville, TN, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 04/29/14
- Olive Branch , MS, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number:13V234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The contact received a second notice and was still waiting for parts. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact was told to wait up to eighteen weeks for the parts. The contact had not experienced a failure.
- Naperville, IL, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had exceeded a reasonable time for repair. The recall letter was received September 2013. The dealer advised that they were no longer receiving the part to complete the recall repair. The manufacturer advised the contact that she would receive a call from the dealer when the repair was to begin but did not confirm when the part would become available for the repair. The contact had not experienced a failure.
- Inwood , NY, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign id number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The contact reached out multiple times to the dealer, who stated that they were only receiving one repair kit every 15 days. The contact was number 17 on the waiting list. The vehicle was not repaired. The manufacture was not contacted. The contact had not experienced a failure.
- Miami, FL, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train and steering) and stated that the parts were not available. The dealer advised that they were only receiving one recall kit per week. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure...updated 04-16-14 updated 04/24/14
- Grantville, GA, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train, steering) and stated that the parts were not readily available. The manufacturer was contacted and provided an unreasonable date for when the vehicle would be serviced under the recall. The contact had not experienced a failure.
- Newcastle, WA, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer stated that the part was not become available for at least 29 weeks. The manufacture was not contacted. The vehicle was not repaired. The contact had not experienced a failure. Updated 04/04/14 updated 04/11/2014
- Waynesboro, VA, USA
2012 Jeep Wrangler sport. Consumer writes in regards to transmission oil cooler tube recall notice and unsatisfactory customer service at dealership. The consumer stated he called the dealer on January 16, 2014 to schedule an appointment for February 7, 2014, with a drop of time of between 7:00 am and 8:00 am. The dealer informed the consumer, they would repair the recall item, and then identify the needed part for the windshield wiper electronic repair. After the part for the windshield wiper was identified, the consumer was informed an appointment would have to be made to work on the wipers. The dealer informed the consumer, they would have to keep his vehicle longer, to perform the recall, due to being under staffed.
- Jena, LA, USA
- Magnolia, TX, USA