10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 5 / 2
- Average Mileage:
- 12,039 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering ) but was informed that the parts were not available and that the dealer was only receiving one part every two weeks. The contact felt that because the failure was reported June 2013, there should have been a remedy available before January 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
- Park City , UT, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that in late January 2014, he received a notice for NHTSA campaign number: 13V234000 (power train, steering ). the contact stated that he contacted the dealer who mentioned that the parts were unavailable. The manufacturer was not notified. The contact had not experienced the failure.
- Atlantic Island, NJ, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number 13V234000 (power train, steering) but was unable to have the vehicle serviced because the remedy part was unavailable. The dealer informed the contact that the manufacturer issued only one part every fourteen days. The contact was placed on a massive waiting list, which he was advised could be approximately seven months before her vehicle could be repaired. The manufacturer was notified of the problem. The contact had not experienced a failure.
- Elcajon, CA, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that in July of 2013, he received notification NHTSA campaign id number: 13V234000 (power train, steering). The contact attempted to have the vehicle repaired but the dealer stated that the parts were not available. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
- Dartmouth, MA, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering ) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
- Colorado Springs, CO, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall notification December 2013. The manufacturer advised the contact that the dealer only received one part per week. The contact had not experienced a failure. Updated 03/12/14
- Alexandria , VA, USA
The contact owns a 2012 Jeep Wrangler. The contact attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available. The contact stated since the failure was reported in June of 2013, there should be a remedy available before January of 2014. The manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
- Titusville, FL, USA
I received a recall notice N28 transmission oil cooler tube from Chrysler. I reached out to the dealership to schedule the work on the recall and was told they didn't have the parts and were receiving 1 part every 2 weeks and they had 400 people on a waiting list. I called another dealer and was told a similar story and at best case would be 6 months before they could have a part for me. The recall mentions potential for a transmission issue which could result in increased risk for a crash. I called Chrysler as well and all they could tell me was sorry they don't have enough parts. So I am supposed to drive an unsafe vehicle and hope that nothing goes wrong in the 6 months before they maybe have a part" this is unreal that a notice is sent out warning of increased risk and then I am told by Chrysler they cant do anything and that they are sorry. Regardless of why, the fact is there are hundreds of unsafe vehicles out there that can not be fixed and notices are being sent out telling the consumer to take them in and get them fixed? why send the recall notice if you cant fix the problem? what is being done to protect me as a consumer with a vehicle that the manufacturer has told me could be unsafe and now has a higher potential risk for a crash and their only answer is "sorry""
- Draper, UT, USA
Letter to the administrator from constituent re recall N28/ NHTSA/3V-234 on a 2012 Jeep Wrangler. The dealer informed the consumer, they only received parts once a week, and her name should have been placed on a list. However, the consumer stated no one informed her of that. The consumer has since received a second notice.
- Colbert, WA, USA
The contact owns a 2012 Jeep Wrangler. The contact received recall NHTSA campaign number: 13V234000 (power train, steering). The contact attempted to have the remedy repaired; however, he was informed that the part was unavailable. The manufacturer was notified of the delay. The contact stated that the transmission cooler line was previously replaced in 2013. There are no failures at this time.
- Lake Villa, IL, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that he received a notice for recall NHTSA campaign number: 13V234000 (power train, steering) and the dealer was not planning to perform the repair in a timely matter. The dealer informed the contact that the parts were not available and he had to wait another six months in order to have the vehicle repaired per the recall. The manufacturer was notified. There are no failures at this time. The current mileage was 16,580.
- The Villages, FL, USA
This is a safety recall complaint N28/NHTSA 13V-234 transmission oil cooler tube. First notice received in 6/2013, parts to fix not available at the time. Second notice received 1/2014 indicating parts available and to contact dealership "right away to schedule service appointment." Contact was made with dealership and they indicated there is a 4 month waiting list because they are only provided one set of parts per week needed for this recall, which means, only 4 Jeep a month are receiving the repairs for a 2 hour fix. This is absolutely ridiculous. Dealerships should be provided these parts as soon as a customer contacts them on this safety recall. I have been put on the "list" and will be called when I move to the top. A 4 month waiting list means only 16 Jeep will have this safety recall taken care of before I am scheduled. Solution: Dealerships need to have these parts available to them as customers call to schedule an appointment. They should not be rationed nor should a complaint be filed against the dealer. The complaint is with Chrysler group for not being able to supply parts for a safety recall that could potentially present a life threatening situation if the defect is not taken care of.
- Ludington, MI, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable time for repair. The dealer stated that the parts were not available for repair. The manufacture was not contacted. The contact had not experienced a failure...updated 02-28-14 updated 03/18/2014
- San Lorenzo, PR, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering ) but was informed that the parts were not available and on back order. The contact felt that since the failure was reported in June 2013, there should have been a remedy available before January 2014. The contact had not experienced a failure. Updated 02/27/14 updated 02/27/14
- Benson, AZ, USA
Submission from constituent re safety recall N28/NHTSA 13V-234 transmission oil cooler tube - 2012 Jeep Wrangler. The dealer informed the consumer, they were only receiving parts to repair one vehicle every seven days, and that he was 47th on the wait list.
- Seminole, FL, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering) in late 2013. The vehicle was taken to the dealer for repair but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
- Philadelphia, PA, USA
The contact owns a 2012 Jeep Wrangler. The contact received a recall notification of NHTSA campaign number: 13V234000 (power train, steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
- Grand Haven, MI, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign number: 13V234000 (power train, steering) and the part needed to repair the vehicle was unavailable. The dealer informed the contact that they only receive one part per week. The dealer put him on a waiting list. The dealer was unable to provide an expected date for the part to become available. The manufacturer had not been made aware of the problem. The contact had not experienced a failure.
- Charlotte, NC, USA
The contact owns a 2012 Jeep Wrangler. The contact received recall notification of NHTSA campaign number: 13V234000 (power train, steering) however, the part was not available to repair the vehicle. The dealer was contacted and stated that the part was not available for repair. The manufacturer was contacted and confirmed. The contact had not experienced a failure.
- Hixon, TN, USA
- Wickenburg, AZ, USA